Poor experience, the removalist turned up went up my 48 stairs which advised on booking and advised $30 per fligt, then after a minute went back, I waited 10 minutes then got a call. I also have a sm... Ver más
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Consulta las opiniones de los clientes
I cannot speak highly enough of my experience with CBD Movers. The pre-move day communication was stellar. I had prompt Q&A email responses and multiple confirmation calls including on the day. The mo... Ver más
La empresa ha respondido
CBD movers are great. Two guys came and assisted me to move my stuff to my new house. On time. Very punctual. They take care of my stuff so well. Deassemble and assemble the furniture process was grea... Ver más
La empresa ha respondido
Unbelievably efficient moving. Booked a truck for 2 pm onwards slot. They arrived not long after 2pm and had the whole job done in around 2 hours. The job involved moving some very heavy items and in... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
CBD Movers is now a premium removalist operating all over Australia. We offer top-quality removal services at amazingly low prices. With a fleet of 150+ trucks and a team of 350+ movers, our helpful experts can assist with all your needs. At CBD Movers, we believe in delivering great removal services to our valued customers. Contact our furniture removalists and house removalists today. Call Now: 1300 223 668
Información de contacto
Danaher Dr, South Morang, 3752, Melbourne, Australia
- 1300 223 668
- contact@cbdmovers.com.au
- www.cbdmovers.com.au
4,0
Muy bueno
2 mil opiniones
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Highly recommend
I had never used cbd before. The team did a fabulous job and made the move so much easier. They were quick professional and polite. I highly recommend. Thank you
14 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Kayte,
Thank you so much for your excellent review!
We are truly grateful for your feedback and support. We take great pride in our work, and it’s wonderful to know that your experience reflected our commitment to quality service. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience.
Regards,
CBD Movers
Friendly staff reliable
18 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Sam Simon,
Many thanks for your amazing review and support. Feedback like yours inspires our team to continue delivering excellent service every day.
We are grateful you chose CBD Movers and are pleased we could provide you with a smooth and reliable moving experience.
We appreciate your trust and look forward to serving you again.
Warm wishes,
CBD Movers
These guys are shonky
These guys are shonky , rip-off merchants.
They were 2.5 hours late on arrival. I prepaid for 4 hours and agreed to pay any difference. 3 men managed to do one load with additional and significant help from us in a 4.5 ton truck with a 5 minute travel time between two houses 5 hours which included them taking a 1 hour and 40 minutes lunch break which was supposed to be 30 mins.
Then they disappeared. Apparently because of the stairs in the new house which was clearly discussed at the time of the booking and paid for.
But they didn't tell us they were quitting. When I called the moving crew they told me they were refueling and just getting coffee and kept lying. It took 2 hours of phone calls to establish they were not coming back and CBD Movers attempted to shake us down to send 2 trucks and 6 men but not until the next day and if we paid thousands of dollars on the spot.
They since try relentlessly to charge an excess fee even though they did 3 hours of 20 minutes of "work" on the pre-paid 4 hours, including $150 additional for stairs which $30 was quoted and paid for.
We had to book another moving company to finish the job and were severely compromised in terms of cost and delays, as a result. Horrible bunch of people running a very dishonest operation. Do not touch with a barge pole. Wish I had read the Victorian Consumer Affairs warning first (look it up. I can't attach a link here).
You should before you contemplate booking with these pieces of work.
10 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Ash Azad.,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us, and we truly value every customer and their feedback. To assist you further and investigate the matter properly, we kindly request you to send your concerns along with your booking ID at support@cbdmovers.com.au & our support team will carefully review the situation and work towards a suitable resolution as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist you.
Kind regards,
CBD Movers
Respuesta de CBDMovers
Hello Srivithya Premkumar,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Proceedings commenced - CBDMovers
Proceedings commenced with relevant bodies. These movers are extremely un-trust worthy, they showed up 6 hours late and did over $10,000 worth of damage to our belongings. Despite showing them on the day, taking photos and being promised and being told we must pay the full amount or insurance wont 'kick in' they tried to deny the incident occurring the next day. After sending a video and receipts of purchased they offered a refund $375, and many attempts to deny liability - we have decided to take legal action.
This is review is for cbdmovers.com.au - no mistakes made.
DO NOT USE.
22 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear David,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us, and we appreciate the opportunity to address them.
After reviewing your case, we can confirm that one of our representatives has already been in touch via email with detailed information regarding the situation and the steps being taken to assist you. If you still have any questions, concerns, or require further clarification, please feel free to reply to the same email or contact us directly. Our team is committed to resolving the matter and ensuring you receive the support you deserve.
We truly value your patience and understanding, and we remain dedicated to assisting you with any genuine issues you may have encountered.
Kind regards,
CBD Movers
Worst experience
Worst experience I've ever had in Australia, had them booked at 10am the day of, and they kept advising they were on the way, after plenty of calls it wasn't until 8pm they told me no one was coming and that we could rebook the next day at 7am, the next day still no one came, highly recommend not to choose this company and don't rely on them.
10 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Robert Evans,
We are sorry to hear that your moving experience did not meet your expectations. We pride ourselves on delivering reliable and professional service, and we are truly sorry that your recent experience did not reflect the standards we strive to maintain.
We genuinely appreciate you taking the time to bring this matter to our attention. Customer feedback is extremely important to us, as it helps us identify areas where we need to improve. Please be assured that your concerns have been taken seriously and shared with the relevant team for careful review and necessary action.
We understand how frustrating this situation must have been, and we deeply regret any stress or inconvenience caused. Our team is committed to improving our processes and ensuring a better experience moving forward.
Thank you for your patience, understanding, and valuable feedback. We truly value your trust and hope to have the opportunity to serve you better in the future.
Kind regards
CBD Movers
Respuesta de CBDMovers
Dear Sage,
Thank you so much for your wonderful review!
We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.
Regards,
CBD Movers
Love these guys
1 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear DOUGLAS,
Thank you so much for your review. Your efforts putting up the positive ratings will certainly motivate our movers to do even better job going forward.
We look forward to working with you again in the future!
Kindest,
CBD Movers
Respuesta de CBDMovers
Dear Saurav Mukherjee,
We sincerely appreciate your thoughtful review and kind support. It was a pleasure assisting you with your move.
Knowing that our service met your expectations means a great deal to us. Thank you for placing your trust in CBD Movers.
We hope to serve you again whenever you need reliable moving assistance.
Best regards,
CBD Movers
Respuesta de CBDMovers
Dear Ron Shuard,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us, and we truly value every customer and their feedback.
To assist you further and investigate the matter properly, we kindly request you to send your concerns along with your booking ID at support@cbdmovers.com.au & our support team will carefully review the situation and work towards a suitable resolution as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist you.
Kind regards,
CBD Movers
Excellent service
Excellent service. Was able to book the day prior. Movers we’re on time and handled items with care. Very reasonable pricing.
30 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Hello Bronwyn,
Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.
It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.
Warm regards,
CBD Movers
Very careful
Very careful, very polite, and completely professional. I was very pleased with this experience and will certainly use them again or recommend them to anybody.
22 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Riktam Barry,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team.
At CBD Movers, customer satisfaction is always our top priority, and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
The guys were hardworking and cheerful…
The guys were hardworking and cheerful despite the steep slope and the rain. Very helpful 😃
4 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Rosanna Cox,
Thank you for your kind review and support!
We are delighted to hear that you were satisfied with our service. Customer satisfaction is our top priority, and your feedback motivates us to continue maintaining high standards. We appreciate your trust in CBD Movers.
Regards,
CBD Movers
The guys were great!
4 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Joan E,
Thank you so much for sharing your positive feedback!
It’s always encouraging to hear from satisfied customers. We are proud of the service we provide, and your review is greatly appreciated by our entire team. Thank you for taking the time to recommend us.
Regards,
CBD Movers
The young men were very polite,helpful…
The young men were very polite,helpful efficient and were very respectful of myself and belongings. Will certainly use them again.
3 de agosto de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Donna,
Thank you for your excellent feedback!
We truly value your support and are happy to know that your experience with us was a positive one. Our team is dedicated to providing outstanding service, and your review inspires us to keep delivering our best every day.
Regards,
CBD Movers
Respuesta de CBDMovers
Dear Jarred Naicker,
Thank you very much for your valuable review!
Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.
Regards,
CBD Movers
Amazing work very efficient and hard…
Amazing work very efficient and hard working
29 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Merv,
Thank you for your wonderful feedback and continued support. We are thrilled to hear that you had a positive experience with our team. At CBD Movers, customer satisfaction is always our top priority and your kind words encourage us to keep delivering the best possible service.
We truly appreciate your trust and look forward to assisting you again in the future.
Warm regards,
CBD Movers
The movers were polite and…
The movers were polite and professional. They charged fairly.
22 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Rufat,
Thank you for your fantastic review!
We sincerely appreciate your feedback and are pleased to know you were happy with our service. Our team works hard to provide the best possible experience, and your kind rating truly encourage us. Thank you for taking the time to share your thoughts with us.
Regards,
CBD Movers
my reference no 6921598
my reference no 6921598
we booked 10-2 pm the finally turned up at 5.30pm after loads of me calling them.
the driver said he got the job details at 4pm, and after looking around said his trucks too small for this job.
we said start with the bed stuff then the white goods
anyway we got the truck full and ready to go he wanted paying before he leaves
he added to the quote i got extra $100 call out and extra $150 fuel i said no hidden fees he said this was normal anyway 10:30 at night i agreed reluctantly
then his efpos was broken he called his office they sent us a link and added a surcharge on it the link did not work so my son send a payment to his bank.
we got to the other side the drive is 1.5 hours they started to unload as it was after midnight I said to my daughter I'm going home as I've paid them
at 1.30 in the Morning, she called my mobile saying they want more money as they were coming back in morning for other Gear, I said I'll deal with it then
the next day was no different as the driver did it on his own Time, he wanted cash the total move cost me$2300.0
then he broke the house were moving too 3 time
all the T.V'S we bubble wrapped took bubble wrap off
and the wall mount brackets and screw x 8 T.V'S put them in a pile for me to drive up.
I could keep saying more and more
it was a nightmare of a weekend that next weekend i have to go and fix everything.
24 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear John Bowman,
We are sorry to hear that your moving experience did not meet your expectations. Your concerns are important to us and we truly value every customer and their feedback.
To assist you further and investigate the matter properly, we kindly request you to send your concerns along with your booking ID at support@cbdmovers.com.au & our support team will carefully review the situation and work towards a suitable resolution as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist you.
Kind regards,
CBD Movers
Great movers
Great movers, did a very good job, excellent comms throughout the process. Booking process was easy and responsive, staff were friendly, the guys did a great job of putting the item (Large Cinema sofa) back together.
25 de julio de 2026
Opinión espontánea
Respuesta de CBDMovers
Dear Paul,
Thank you for your generous feedback. We’re grateful for the opportunity to assist you and are delighted to know you were satisfied with our service. Your support motivates our team to continue providing smooth, safe, and reliable moving experiences for all our customers.
Thank you again for choosing CBD Movers. We look forward to helping you again in the future.
Kind regards,
CBD Movers
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