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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been ordering from Cerami for many years now. Not only are the pieces beautiful to look at but they are extremely good quality too. I still use the same mug I bought 4 years ago multiple times... Ver más

Valorada con 3 estrellas sobre 5

Still waiting for order placed on 28th October 2023 but hope to add to the beautiful pieces I have had since 2021 which are stunning. Several emails from Alexis have promised to sort out the issue... Ver más

Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM HERE I emailed this company to ask if they were still operating and dispatching orders, as I saw they had a closing down sale. They replied to say yes they definitely were so I we... Ver más

Valorada con 5 estrellas sobre 5

We've been using our new plates and bowls for the past few weeks now and absolutely love them. The glaze is beautiful and the colour really pops as well. We regretted not ordering side plates original... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina

Información proporcionada por diversas fuentes externas

Elegant and unique handcrafted stoneware dinner sets, presentayion plates and salad bowls. Made in Portugal & Japan


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(166)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous

I love my Teresa dinner service. Arrived as expected and looks better on my table than on website. Will definitely buy more.

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful plates and bowls

I ordered a set of plates and bowls just before Christmas and they arrived in time for Christmas. Customer service was fantastic when I wanted to vary my order. The plates and bowls are beautiful, each one unique with wonderful colours and slightly rustic in the shape that gives character but in a beautifully finished way. Very happy. Jane

23 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful products

Beautiful products, delivered immediately, my friend loved her gift. Excellent, friendly, personal service from Sergio . I'll definitely be buying again as I can trust them to deliver and to care about my order, write a gift message etc. A great customer experience.

7 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such beautiful unique pieces

Such beautiful unique pieces and they are an absolute pleasure to deal with! Personable, helpful and professional. Will be ordering all of my crockery from them in the future

26 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service and beautiful products!

Had the most wonderful experience shopping with Cerami. Their products are completely beautiful but on top of that the customer service I received was exemplary. Sergio answers all my questions quickly and helpfully and then went above and beyond to make sure I had the products I purchased in time to give to my friend as a moving in present. So grateful for that and will be sure to shop again soon!

11 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely gorgeous

Absolutely gorgeous. I have bought these as a Christmas gift but now don't want to give them away. Great service also!

16 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

So happy to have found Cerami!

I have become a bit obsessed with pottery and finding an online shop that has a beautiful selection at reasonable prices is a DREAM. I’m in love with the mugs I ordered! Customer service has been excellent - my questions were answered quickly and delivery was fast too. I will be recommending Cerami to friends and buying more myself soon!

15 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stunning crafted crockery and flawless customer service

The crockery is so gorgeous that it made it very difficult for me to pick just one. I had to order 4 samples until I finally made my mind. The pieces are top quality and they have a real feel of artisanship, feels like getting some really original dinnerware.
What I'm most impressed about is their customer service. Sergio was fantastic at replying and making sure everything arrived in good conditions, even when two of our samples got slightly chipped by the courier mishandling.
I am one happy customer and will be recommending Cerami to all my friends and family, that's of course when I'm not buying more things for myself :)

7 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent products. I love all the items I purchased. Customer service is personal and possibly the best online customer service I've ever had. I will 100% purchase from again. Thankyou so much xx

16 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Customer!

1. Service perfect. Many help and assistance from Sergio with all relevant questions. ( photos, collection, shipment, etc) always online with support and advices.
2. Packed was carefully and safe.
3. Bowls in reality are even better then on pictures and exceeded our expectations. Really very very beautiful!!!

16 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service and really great quality products.
I made an order and unfortunately one of my products broke in transit but Sergio dealt with this quickly and I ended up with a new replacement that I preferred!
Can’t beat the level of service!
I would highly recommend and I will be adding to my collection of ceramics soon!

4 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

amazing artisan bowls

We bought the bowls for a wedding present for an Italian couple. They are vegetarian and eat a lot pof pasta. what beautiful artisan bowls, stunning colour and texture. They could not have been more perfect. The packaging was amazing, they arrived in two days and exceeded all our expectations. Thank you Cerami

19 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service from start to finish

Amazing service from start to finish, there was an unfortunate accident with one of the plates we ordered and Sergio contacted me personally to explain and then compensated over and above what was needed. Absolutely love our crockery and will definitely order from Cerami again!

12 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful plates.

First a comment on the service.
I contacted Cerami regards changing a sets makeup, as I didn’t want pasta bowls but did want cereal bowls. Sergio could not have been more helpful and I got exactly what I wanted. So I rate the service 5⭐️.
Packing.
No way were there going to be any breakages, very secure packing 5⭐️.
Quality of product.
A beautiful product, lovely that it’s not all regular. 5⭐️.
To sum up.
The plates are wonderful and the service second to none. 5⭐️

4 de octubre de 2019
Opinión espontánea

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