Challenge Trophies Opiniones 

3495
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From our first enquiry through to delivery, Challenge Trophies were brilliant. We ordered the largest cup on the website with all the custom options for one of our university's major sporting... Ver más

Valorada con 5 estrellas sobre 5

Company provide wide range of good quality trophies. Engraving is only additional 99p per trophy. Company contacted me to offer to put my organisation's own logo for centre on trophies instead of gen... Ver más

Valorada con 5 estrellas sobre 5

Challenge Trophies were absolutely brilliant at all stages of our order. They were super efficient and everything they promised actually happened! We would have no hesitation in using them again.... Ver más

Valorada con 5 estrellas sobre 5

Brilliant experience sorting out excellent quality engraved trophies and medals at late notice for team event this week. Went the extra mile to provide peace of mind and deliver in advance of event. B... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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4,9

Todas las opiniones

(3495)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

What a great firm

What a great firm. I had forgotten to order a trophy until four days before the event, I was e-mailed outside office hours to say they would do their very best. It arrived with two days in hand well packed and perfect.

12 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunately l would not recommend them

This company left us down with the delivery of the trophies and medals on time for our event.
We ordered them 8 days before the event with an express delivery payment included for them to arrive within 3 days. We did not get confirmation with the invoice to pay the fee.
I needed up paying Monday with a confirmation for Thursday delivery .
On Wednesday Lisa Piper, one of the members of the staff sent me by mistake an email that was for Michael, another member of the staff telling him he was not doing the job properly and many orders were not being processed. I wrote directly to Lisa to make sure my order was processed and she confirmed l was going to get it On Thursday. I wrote in Thursday and she told me Friday because I paid on Monday. Although it had not be my mistake l was ok with it as the event is tmrw Saturday. Today Friday l Wrote to ask for the tracking and she just responded sorry, it has not been processed . I can send them on Tuesday or give you a refund.
I called her to make her aware of the position we were at and she was just very rude and saying sorry is a human mistake and l refund to you.
I asked to escalate to the manager or anyone who could help us yo deal with it urgently to have them at least tnrw morning for the event and she refused and said that it’s a human error and nothing it could be done being also so rude. Completely unacceptable for a company to do this to another business.

6 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service and fantastic choice.

We always receive fantastic service from Challenge Trophies. They respond to enquiries and questions quickly and efficiently. The choice of trophies is really good and excellent quality. We wouldn't use anyone else for our tennis club trophies.

Thank you Challenge Trophies!

11 de julio de 2023
Valorada con 5 estrellas sobre 5

Excellent Service

I've always received an excellent level of service from Lisa at Challenge Trophies. Nothing is ever too much trouble and she has dealt with a number of very urgent orders for me. All of which have arrived on time and are very good quality. It's a pleasure to work with her.

11 de julio de 2023

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