Chancellors - Specialist Lettings Opiniones 

1823
TrustScore: 5 sobre 5

4,8

Station Square, One, RG12 1QB Bracknell, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

At Richmond Chancellor’s lives the amazing back of office team at Central Lettings, the support team to turn dreams into reality from offer to completion. Katie, our agent Aslam’s Central Lettings coo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jodie was incredibly helpful and kind, got things moving quickly and made us feel at ease throughout the whole process. Never had such an easygoing move before!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would like to leave a sincere review for Ms Katie Adams at Chancellors Property Agencies. Katie has been extremely helpful throughout the process and supported me in creating the tenancy agree... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lettings service provided by Ben was truly exceptional. From start to finish, the process was incredibly smooth and hassle-free. Ben’s clear communication and attention to detail ensured that ever... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • Station Square, One, RG12 1QB, Bracknell, Reino Unido

  • 01344 408070

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1823)

1578 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Smooth communications

Smooth communications, great people, helpful portal to track progress!

9 de diciembre de 2025
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Respuesta de Chancellors - Specialist Lettings

We're happy to hear that you had a positive experience with our team and portal. Thank you for your kind feedback; we appreciate it!

Valorada con 5 estrellas sobre 5

It is always a pleasure to deal with…

It is always a pleasure to deal with Chancellors and in particular have found Leilana to be very helpful and efficient

9 de diciembre de 2025
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Respuesta de Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We will pass on your kind words to the team.

Valorada con 4 estrellas sobre 5

Katie has been an amazing help for me…

Katie has been an amazing help for me and my partner made it really easy to understand and helped every step of the way

5 de diciembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Valorada con 5 estrellas sobre 5

Amazing help in a stressful situation

Amazing help in a stressful situation. Kept up to date with everything and nothing any trouble! Thank you so much

4 de diciembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

It was so helpful for me

It was so helpful for me! Thank you very much!

3 de diciembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Tom Taylor is always so professional…

Tom Taylor is always so professional and swiftly answers questions to my queries.

3 de diciembre de 2025
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Respuesta de Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

"I had a fantastic experience with…



"I had a fantastic experience with Chancellors, thanks to Lillie and Katie Adams! Lillie was professional and thorough, showing me various rental properties until we found the perfect fit. Katie Adams was incredibly patient, taking the time to explain every detail. I highly recommend Chancellors – their service is top-notch! I'll definitely be referring friends and family."

2 de diciembre de 2025
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Respuesta de Chancellors - Specialist Lettings

We're happy to hear that you had a fantastic experience. It's great to know that the team's professionalism and patience were helpful in finding the perfect rental property. We appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Great efforts from Katie Adams at…

Great efforts from Katie Adams at Chancellors, going out of her way to get the deal done. Supporting both landlord and tenant in the process!

Thank you Katie

28 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Great experience

Natasha would help with any queries we had and explained things clearly to us which was so helpful! Made the transition really easy :)

27 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

No complaints :))

No complaints everything done professionally, thankyou

26 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Great service

Great service from James - very helpful and easy to contact to discuss any issues

26 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Professional

Kind, courteous and efficient

25 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Great support from the time of viewing…

Great support from the time of viewing till we have moved in.. chancellors will bombard you with help for moving in which I highly appreciate.. really makes your job easier to move.. thank you! Amelia was very polite and helpful with all the questions I had.. thanks to her as well.

30 de octubre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

New Tenancy

Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.

21 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

21 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Great Experience with Chancellors

Chancellors is meticulous in all they do. Chancellors has a wonderful team, I appreciate Lauren Bush and
Noorulhuda Shah for accompanying us throughout the process of renting our accommodation. They responded to every questions we asked and clarified our doubts and concerns every step of the way. We were regularly updated on everything concerning the accommodation. I hail your professionalism and excellent communication system. Long live Chancellors, you make property renting very easy.

18 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 1 estrellas sobre 5

Warning to Landlords – Check the Small Print Carefully

I want to share my experience to help other landlords avoid the situation I’m currently in. When I first signed up with Chancellor, I genuinely believed I was entering a straightforward three-year agreement. After those three years—and after what I felt was consistently poor service—I decided not to continue with them.
Only then was I told that the contract requires me to keep paying letting fees annually and in advance for as long as my current tenants stay in the property. This was never something I expected, and had I realised the long-term financial commitment involved, I would have approached the agreement very differently.
To be clear, I don’t want to evict my tenants—they’ve made the property their home. But being tied into ongoing fees long after the initial term has ended has left me extremely disappointed.
My advice to any landlord considering Chancellor is simple: read every clause carefully and seek independent advice before signing anything, especially around renewal charges and fees linked to the duration of a tenancy. I wish someone had warned me.

15 de noviembre de 2025
Opinión espontánea
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Respuesta de Chancellors - Specialist Lettings

Thank you for bringing this to our attention Rebecca, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

Valorada con 5 estrellas sobre 5

Katie

Katie, at all times was helpful and cheerful. A phone call from Katie was always friendly and Katie always out to be helpful.
Chancellors have found a good staff member.

14 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 2 estrellas sobre 5

Disappointing experience

Poor communication, invoiced for a service not provided, apparently no communication between central and the branch resulting in duplication of tenant information requests.
Other estate agents have issued invitations to landlords for interviews regarding the tenants rights bill, no such invitation was received from Chancellors, despite being a long term customer.
Chancellors seem to have lost the personal touch and their whole performance on this occasion seems to be more like just going through the motions.

12 de noviembre de 2025
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Respuesta de Chancellors - Specialist Lettings

Hello John, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.

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