ChefOnline.co.uk Opiniones 

2248
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Such a simple solution to booking online. Easy and clear instructions. And a big bonus to be offered a discount too! A great service. And the food at Tamasha Handcross is fantastic!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Polite person, made an effort with us. Would definitely use again....thanks! Our order was piping hot and on time!

La empresa ha respondido

Valorada con 3 estrellas sobre 5

It was pretty good until I came to pay. It said how would you like to pay and showed a cash button and all the credit cards. I wanted to pay by card but it would not let me. I clicked cash and then... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pedidos de comida online
  2. también en la categoría
  3. Mercado online
  4. Servicio de takeaway

Sobre ChefOnline.co.uk

Escrito por la empresa

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

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Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 85% de las opiniones negativas

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4,1

Todas las opiniones

(2248)

200 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Nice and simple to order and…

Nice and simple to order and straightforward to use

22 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Hello Brian Noke,
Thank you for your wonderful feedback. We're glad you found our platform nice and simple to order. Hope to serve you again soon at www.chefonline.co.uk

Valorada con 5 estrellas sobre 5

Easy to order.

Easy to order.
Lovely hot food.

19 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Hello Anne Ockelford,
Thank you for your wonderful review! We’re delighted to hear that you found our platform easy to use and enjoyed the hot food. We look forward to serving you again soon.

Valorada con 1 estrellas sobre 5

Order not forwarded to restaurant.

Placed my order and received email confirmation. Got to the restaurant and the order had not been forwarded to them. Restaurant apologised though it was not their fault. Had to wait half an hour for order to be cooked.

21 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Stephen,

Thank you for letting us know. We’re very sorry your order wasn’t forwarded to the restaurant despite the confirmation email. We understand the inconvenience this caused.

Our technical team is investigating the issue, and we’re working to prevent this from happening again.

Thank you for your patience. We will update you once we have more information.

Valorada con 1 estrellas sobre 5

The bag wasn't sufficient enough and…

The bag wasn't sufficient enough and all the food came out the bottom.

17 de noviembre de 2025
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Respuesta de ChefOnline.co.uk

Dear Mr Craig,

Thank you for your feedback. We’re very sorry to hear the bag wasn’t sufficient and your food spilled. We’ve shared your concerns with the restaurant so they can review their packaging for future reference.

We appreciate you bringing this to our attention.

Valorada con 5 estrellas sobre 5

Amazing food!

Amazing food!

15 de noviembre de 2025
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Respuesta de ChefOnline.co.uk

Hello Mia Morris,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food. Hope to serve you again soon at www.chefonline.co.uk

Valorada con 5 estrellas sobre 5

My husband and I have been loyal…

My husband and I have been loyal customers of this restaurant for over 10 years, and we can truly say one thing: No matter what we order.. the meals are always fresh, delicious, and prepared with that unique touch we can’t find anywhere else.

16 de noviembre de 2025
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Respuesta de ChefOnline.co.uk

Dear Ms Aline,
Thank you so much for your wonderful review and for being loyal customers for over 10 years. We truly appreciate your continued support—it means a lot to know our food consistently brings you satisfaction and a unique taste you enjoy.

We’re honoured that you've chosen our restaurant as your go-to for fresh, delicious meals, and we look forward to serving you for many more years to come.

Valorada con 5 estrellas sobre 5

Excellent service

Ordering process very quick and easy. Prices clearly shown and delivery spot on time.

16 de noviembre de 2025
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Respuesta de ChefOnline.co.uk

Hello Tina Farrell,
Thank you for your wonderful review, We’re delighted to hear that your order arrived on time and you found our platform easy to use and quick. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

EASY TO ORDER AND PAY

15 de noviembre de 2025
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Respuesta de ChefOnline.co.uk

Hello Mrs. L. Golding,
Thank you for your wonderful feedback.
We're glad you found our platform easy to order and pay. Hope to serve you again soon at www.chefonline.co.uk.

Valorada con 5 estrellas sobre 5

On time/ great service

On time, hot food and tasted amazing 🤩

14 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Hello Michelle,
Thank you for your wonderful review. We’re delighted to hear that your order arrived on time, hot, and tasted amazing. We look forward to serving you again soon!

Valorada con 3 estrellas sobre 5

Nice food but arrived too early,6 pm I…

Nice food but arrived too early,6 pm I ordered it for 7-15 pm.

14 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Hi Karl,
Thank you for your feedback. We’re glad you enjoyed the food; however, we’re sorry to hear it arrived earlier than your selected time. We have forwarded your feedback to the appropriate restaurant for their attention.

Valorada con 5 estrellas sobre 5

Simple and efficient app

Simple and efficient app

8 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Hello Andy,
Thank you for sharing such wonderful feedback. We’re really happy to hear you find our app simple and efficient.
We appreciate your support and look forward to serving you again soon!

Valorada con 2 estrellas sobre 5

Came late

Had to wait quite a while for our order, despite ordering online, before opening time!

8 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Shelley,

Thank you for your message. We are sorry to hear about the delay with your order. ChefOnline works as a liaison between customers and partner restaurants, and we have passed your feedback to the restaurant management for review.

We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.

Valorada con 1 estrellas sobre 5

Unfortunately our food was not…dlivered …….was not delivered at all !

Unfortunately our food was not delivered at our requested time . We phoned the restaurant to discover they were having problems and could not fulfil our order . This of course was extremely upsetting as we had guests and were looking forward to our delivery .

7 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Joan,
Thank you for contacting us and sharing your experience regarding your recent order. We are sorry that your delivery did not arrive at the time you expected and that this caused inconvenience during your planned gathering.

Please note that we serve as an independent ordering platform connecting customers with restaurants, and we have already forwarded your concern to the restaurant management for review.

We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.

Valorada con 5 estrellas sobre 5

Fantastic food

There was a delay with the delivery which was beyond their control (car breakdown). The food was out of this world

5 de noviembre de 2025
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Respuesta de ChefOnline.co.uk

Dear Carole,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk

Valorada con 1 estrellas sobre 5

Placed an order through you and the…

Placed an order through you and the restaurant had closed down.

1 de noviembre de 2025
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Respuesta de ChefOnline.co.uk

Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.

Valorada con 5 estrellas sobre 5

Seamless and simple

Seamless and simple

31 de octubre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Mr David,
Thank you for sharing such wonderful feedback. We are delighted to know you found our service seamless and simple. Hope to see you again at www.chefonline.co.uk

Valorada con 5 estrellas sobre 5

Great food fast delivery

Great food fast delivery
Polite and friendly staff

1 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Mr Ben,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk

Valorada con 2 estrellas sobre 5

Long winded ordering and although you…

Long winded ordering and although you say you deliver to Lancing you declined delivery to BN15 8LN so I had to collect

1 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Edward,

Thank you for sharing your feedback, and we are truly sorry to hear about your recent experience.

ChefOnline provides the ordering platform, while the preparation and delivery are carried out by our partner restaurant. However, please be assured that we have already passed your comments to both the restaurant and our support team so this can be reviewed and addressed promptly.

We sincerely appreciate your patience and understanding. If you would like any further assistance, please do not hesitate to contact us at support@chefonline.co.uk and we will be happy to help.

Valorada con 5 estrellas sobre 5

Quick and easy to order

1 de noviembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Mr Summers,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food & find our platform user-friendly. Visit us again at www.chefonline.co.uk

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