ChefOnline.co.uk Opiniones 

2248
•
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Such a simple solution to booking online. Easy and clear instructions. And a big bonus to be offered a discount too! A great service. And the food at Tamasha Handcross is fantastic!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Polite person, made an effort with us. Would definitely use again....thanks! Our order was piping hot and on time!

La empresa ha respondido

Valorada con 3 estrellas sobre 5

It was pretty good until I came to pay. It said how would you like to pay and showed a cash button and all the credit cards. I wanted to pay by card but it would not let me. I clicked cash and then... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pedidos de comida online
  2. también en la categoría
  3. Mercado online
  4. Servicio de takeaway

Sobre ChefOnline.co.uk

Escrito por la empresa

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

Order Online

Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 85% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(2248)

200 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very easy to order

10 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Margaret,

Thank you for your feedback! We’re glad to hear you found the ordering process easy and the service quick and efficient. We look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, very quick and good service.

9 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Mrs Farrow,

Thank you for your wonderful feedback! We’re glad to hear you found the ordering process easy and the service quick and efficient. We look forward to serving you again soon

Valorada con 5 estrellas sobre 5

Great food

Great food, on time.

9 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Philip,

Thank you for your feedback! We’re delighted to hear you enjoyed the food and that it arrived on time. We look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

I put in my order at 4 p.m

I put in my order at 4 p.m. on New Year's Eve for a 6:35 pick-up, but ended up waiting until 8 p.m. to receive the food. It was quite chaotic.

5 de enero de 2026
Opinión espontánea
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Dhoal Vonk,

Thank you for sharing your feedback. We sincerely apologise for the delay and inconvenience you experienced with your New Year’s Eve order. Although busy periods can be challenging, this should not have affected your experience.

We truly appreciate your patience, and your feedback has been shared with the relevant restaurant to help improve their service during peak times.

Valorada con 5 estrellas sobre 5

This is more about the restaurant food…

This is more about the restaurant food quality than the agents that I ordered through. Food from Moonlight Tandoori is always good & delivered quickly. We have been using them for years for those reasons.

1 de marzo de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Steve Morris,
Thank you for your wonderful feedback! We’re delighted to hear that you consistently enjoy the food quality and quick delivery from Moonlight Tandoori. Your loyalty over the years truly means a lot to us, and we look forward to serving you again soon.

Valorada con 1 estrellas sobre 5

Says it’s for delivery but doesn’t…

Says it’s for delivery but doesn’t deliver

2 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Humza,

Thank you for taking the time to share your feedback with us.

We’re sorry for the confusion caused regarding the delivery service for this restaurant. As an online ordering platform, we act as a medium between customers and our partner restaurants, and delivery availability is managed directly by the restaurant.

We have contacted the restaurant to review the matter and clarify their current delivery status. Once we receive their feedback, we will update you by email accordingly.

Thank you for your patience and understanding.

Valorada con 5 estrellas sobre 5

Great food and delivery

3 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Customer,
Thank you for your kind feedback! We’re delighted to hear you enjoyed both the food and the delivery service. We look forward to serving you again soon.

Valorada con 1 estrellas sobre 5

Food was lukewarm at best

Food was lukewarm at best. Very disappointing.

3 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Jon ,

Thank you for your feedback. We’re sorry to hear that the food arrived lukewarm and was disappointing.

As an online ordering platform, we act as a medium between customers and restaurants. Food quality and temperature are handled directly by the restaurant, but we will share your comments with them for review.

Thank you for bringing this to our attention

Valorada con 4 estrellas sobre 5

The food was fantastic as always and…

The food was fantastic as always and was delivered fairly quickly, but I ordered lamb tikka Pathia but got chicken.

3 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Sean,

Thank you for your feedback. We’re really pleased to hear you enjoyed the food and that it arrived quickly. We’re sorry about the mix-up with your order and have shared this with our partner restaurant so they can look into it and prevent it from happening again.

We appreciate you bringing this to our attention and hope to serve you again soon.

Valorada con 5 estrellas sobre 5

Ordering though chef on line was…

Ordering though chef on line was straight forward from start to finish.

3 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Paul,
Thank you for your great feedback! We’re delighted to hear that you found the ordering process with ChefOnline smooth and easy from start to finish. We look forward to serving you again very soon.

Valorada con 5 estrellas sobre 5

Efficient.

Simple to use.
No problems.

Highly recommend.

3 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Mhari Fox,

Thank you for the excellent feedback! We’re pleased to know you found the system efficient, simple to use, and completely hassle-free.
Your support is much appreciated, and we look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Always lovely food at Indian Moments

Always lovely food at Indian Moments, Harlow. I eat in more often than takeaways, but the chefs definitely know what they're doing.

31 de diciembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear David,

Thank you for your wonderful review! We’re delighted to hear you always enjoy the food at Indian Moments, Harlow. It’s great to know the partner restaurant continues to impress, whether you dine in or order takeaway.
We truly appreciate your support and look forward to welcoming you again soon.

Valorada con 5 estrellas sobre 5

Easy to use & food was ready on time.

Easy to use & food was ready on time.

2 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Simon,

Thank you for the great review! We’re pleased to hear you found the ordering process easy to use and that your food was prepared right on time.

We truly appreciate your support and look forward to serving you again.

Valorada con 2 estrellas sobre 5

Such a shame

The food at Newent Tandoori is normally excellent, this time the Naan’s and the lamb tikka were all burnt 🥵 we were so sad 😭

29 de diciembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Claire,
Thank you for taking the time to share your experience. We’re really sorry to hear that the naan and lamb tikka did not meet expectations on this occasion, especially as you’ve enjoyed the food before.

As an online ordering platform, we act as a medium between customers and restaurants. We’ve shared your feedback with the restaurant so they’re aware of the issue and can review it directly.

Thank you for your patience and understanding.

Valorada con 4 estrellas sobre 5
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Hello Rachel,
Thank you for your review. We’re sorry to hear the food wasn’t as hot as expected. However, your feedback has been forwarded to the appropriate restaurant. Hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Food was great

Food was great, usual standard considering restaurant was really busy (New Years Eve) Slight delay, but was informed straight away and was ready 2 mins after arriving to pick up. 5 Stars

1 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Hello Graham,
Thank you for your wonderful feedback! We’re pleased to hear you enjoyed the food and the service. Hope to see you again soon!

Valorada con 5 estrellas sobre 5

Great food great fast delvery friendly…

Great food great fast delvery friendly staff

1 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Sarah,
Thank you for your kind feedback. We’re really pleased to hear you enjoyed the food, fast delivery, and friendly service. Thanks for ordering through our platform and for taking the time to share your experience.

Valorada con 1 estrellas sobre 5

When I went to collect, over the period between Xmas and New Year the restaurant was closed.

When I went to collect the restaurant was closed (over the holiday period) so outlets presumably need to be better trained in the use of the chefonline website (I presume that when they know they'll not be open they can update that fact on the chefonline website).

30 de diciembre de 2025
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Dan Sasson,
Thank you for your feedback. We’re very sorry for the inconvenience caused when you arrived to collect your order and found the restaurant closed.
Your feedback has been shared with the restaurant and they’ve been reminded to update availability during holiday periods. Thank you for your patience and understanding.

Valorada con 1 estrellas sobre 5

Know it was New Year’s Eve and probably…

Know it was New Year’s Eve and probably would have a wait, but did not envisage an hour and a half wait, very disappointing.

1 de enero de 2026
Logotipo de ChefOnline.co.uk

Respuesta de ChefOnline.co.uk

Dear Jackie Kendrick,
Thank you for your feedback. We sincerely apologise for the extended wait time on New Year’s Eve. Your feedback has been shared with the restaurant to help improve service during busy periods. Thank you for your patience and understanding.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más