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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Overpriced, too many people, lack of animals out on display, expensive food, car park needs more signage to avoid spending ages looking. Oh and the bar staff didn't seem to have a clue what they were... Ver más

Valorada con 1 estrellas sobre 5

It looks like Chester zoo do not write on there website that when you come there is a great chance that you may not see some of the big animals as they will be inside. we spent £130 and drove for 2 h... Ver más

Valorada con 2 estrellas sobre 5

I took my special needs son who loves animals and I didn't mind paying to see his smile but unfortunately we didn't see hardly much animals. Only looking at landscapes most of the time. Too much wal... Ver más

Valorada con 5 estrellas sobre 5

Went to Chester Zoo and must say it was a magical day out. Some Animals were not present but that didn't spoil the day. Beautiful enclosures, well maintained polite staff. To think they care for these... Ver más

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  1. Centro de entretenimiento
  2. Vendedor de entradas para eventos

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Buy tickets. see what's on and plan your visit to Chester Zoo! Create unforgettable experiences and discover information about Chester Zoo animals.


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2,6

Malo

TrustScore: 2.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(206)

60 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely day out

Lovely day out. Clean and tidy, friendly staff.
Food & drinks are a bit pricey but as you'd expect at a zoo i guess.
Animals look healthy and havd nice new enclosures. Staff very knowledgeable.
Great day out

20 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great visit to see a range of active rare animals!

Cannot fault this zoo at all. I have visited a variety of zoo’s, safari, farm parks and yes this was the most expensive ticket priced one, but it was clearly visible to see why.

The zoo was spotless. Very clean, and all the toilets were the same too, I was very impressed. Usually visiting places as such I’ve found the toilets have been very basic and poorly cleaned throughout the day.

We visited on a Sunday, a warm July day and the animals were very active throughout the whole day. From the morning we were welcomed with the tigers walking around, up close to the viewing windows as well. One of the sloths actually was climbing down from the rope to the bottom also, very active considering they aren’t usually considered active animals. The butterfly house was a brilliant experience, hot but expected. The butterflies were flying around as you walked through and it was great to see so many chrysalis too from these healthy butterflies. The bat cave was an experience like no other. I have never visited an animal day out where this has been an area to visit, so it was a treat to see bats in their habitat and very active. I wouldn’t recommend this part for those with sensory needs though, as it can be overwhelming and disorienting, especially as you are walking through a dark, very low lit ‘cave’. We were also treated at the end with the capybara’s and anteaters out roaming their habitat. Also the new addition of the snow leopard was a treat, lying cosied up right at the viewing window for a perfect pic!

I must say the enclosures are extremely well kept. The sizes also were generous considering this is a zoo and a place of interest for public to visit. Having visited a variety of these places over the country it is definitely one of the more advanced and better suited for captivated animals.

I do understand it is an expensive day out but it’s very clear to see the funds are out back into the animals. They are well looked after and the zoo itself has a lot to offer for a great day out. It would be niave to visit a place like this that’s well publicised and has the variety of animals and rare species, to expect it to be a ‘cheap day out’. My advice, pack a picnic and you won’t need to spend a penny past the ticket cost.

What I would recommend is, as a visitor from Scotland it would have been good to be able to buy a weekend ticket, or a two day ticket. Even on our whole day there from opening to closing we missed out on the aquarium and the protected plant area. Also not getting a chance to play at the several playparks too. I did feel I was rushing a bit of the animals at the end to try get the best of our experience seeing animals we don’t get to see locally.

If you’re thinking about visiting, just do it. Honestly it’s not a day out to be missed and I would definitely return!

21 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Where ARE the animals?

So disappointed. So expensive. We didn't see any animals except elephants and giraffes, oh and a rhino far away. I understand that animals are not there to amuse us, but we want to experience them. Next time, watch it on tv

17 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Barely saw any animals

We didn't see many animals as the enclosures were either empty or animals were asleep, so this was very disappointing.

The food available in the food court was very expensive and the food was poor quality.

Poor sign posting and we had to ask staff which way to go.

16 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

We went as a family which included our…

We went as a family which included our 10 month old granddaughter. Parking easy but then signs round park not very good, then we could hardly see any animals, were they all hiding. Saw elephants,giraffes and lions. Couldn’t see tiger or bears. Very disappointing for the moni. Couldn’t even go on the little boat ride as our grandaughter was too young.

14 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The zoo is woundfull

The zoo is woundfull
The staff are very helpful. However we visited the oakfiled restaurant on our last visit and again this year. All the staff were very helpful. But the menu was very poor the standard has slipped significantly since last year.

20 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Saw mostly bums, as inmates hiding but still a good day

The ease of hiring a sturdy mobility scooter. A lot of animals not wanting to be sociable and with the racket from hordes of screaming school children, no wonder.
Loved the Orang-utans and the only Tiger to show itself, the Sumatran one. Thanks mate!
Quite easy to navigate around though most of drinks huts CLOSED on a warm day.
Only criticism is no smooth path for disability scooters/wheelchairs/etc over AWFUL bridges. I know they need to be hard wearing and non-slip for pedestrians, but I felt ill crossing them. One narrow strip of smoothness for us please when you refurb. Truly awful. Try it in a wheelchair/scooter you designers! PLEASE!
Thanks for a tiring but most enjoyable day (bar bridges).

21 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

It was awful always loved it when…

It was awful always loved it when younger so was looking forward ti it well I was very disappointed we got to see about 5 animals in the whole zoo plenty of enclosures with nothing in it was all about British wildlife and flowers will not be going back blackpool zoo next time I think

7 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

First visit to the zoo

First visit to the zoo, a little disappointed in all honesty. Allot of the enclosure's you couldn't see the animals, the signage was very confusing in that some areas directed you to the exit instead of the entrance. Needs to be more areas with things to look at as at points you just didn't see anything and we went on the hottest day of the year and I would recommend free drinking fountains where you can fill up your bottle of water instead of paying the expense if buying a drink. Overall good visit but needs that something else to make it more exciting.

2 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I visited the zoo today and we had a…

I visited the zoo today and we had a great time and the experience was amazing saw many animals and building works are on going for more areas in the park….

One thing however… the signage around the park was shocking the signs would say one thing and the animals would be in the complete opposite end of the park so we kind of had to work our own way round and ended up going back and forth on ourselves.

Other than that great experience!

17 de abril de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Family day at zoo

We visited the zoo on Saturday 6th April.took 2 grandchildren.weng a few years ago so expected it to be better as it was the lockdown last time we visited. But no have the enclosures were empty they displayed what was ment to be in side.no Rinos.tigers .Queues for baby giraffe which were far to long ,queues for snow leopard around 20min wait .I noticed it was all about the food cafes restaurants .now replaced what was a animal enclosure. June's food court was a joke ,queues to get in .the system was so stupid 3 separate restaurant serving some off the same food ,given a ticket then have to queue up again,if we wanted different food had to queue up separately, a child was screaming and aloud to run behind a counter serving hot beverages staff didn't do anything they couldn't the mum had to go in get them ,night mare run establishment you need to sort it

6 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing day today with grandchildren…

Amazing day today with grandchildren and daughter for isaac s 10 the birthday. What a fantastic day to see the snow leopard and new giraffe such a special day grandchildren will remember got lots of lovely pictures to remember our day definitely recommend here fabulous place foods so tasty at June's food court and lots of lovely gifts in shop we will be back soon

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful zoo

Lovely zoo! It’s quite expensive but everything is nowadays. The zoo has huge enclosures which look like the animals are well catered to. The areas are luscious and green and filled with ample decor. They have some fairly unusual species too such as ones I’ve never seen before! The boat ride is a lovely relaxing ride but I didn’t see any animals from it. The food is good too! Only downside is as someone who struggles walking far, I used to rely on the monorail but that has gone now, so be prepared to walk so much!

23 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A really lush day at Chester zoo.

This zoo was so good! We arrived quite late as we didn’t realise the zoo shut at 16.30. We therefore didn’t get chance to see every animal in our approximately 2 hours there. However, the ones we did see have definitely convinced me to make the journey from Bristol to come again. I especially fell in love with the bats but we saw loads of different animals. Honestly, the lushest day and I’d love to go back soon.

29 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

I visited the zoo 10 years ago and it was a great experience.
Returning last week was terrible.
The price for entry was massive and yet there was no monorail and the boats weren't running due to maintenence. There were a lot of empty enclosures and the signage around the park was very poor. They are building new areas, but aren't even looking after the areas they already have. To be charged full price and be limited on what was available is appalling. This was rated one of the best zoos in the world some years ago, but I would now rate it one of the worst in the UK and I have visited many. We will not be returning here.

14 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Where to start.We paid at the kiosk on…

Where to start.We paid at the kiosk on turning up to be told the prices for 2 adults was £71.This was queried as it was more than on the zoo website.The lady then said she could lower it to £64 as if she was doing us a favour.Found out later the £7 was for preservation of animals which wasn't stated on webpage.Next,we followed the crowds expecting to see swathes of animals but what a huge let down.Many of the enclosures were empty and the ones that did have animals well,they tried to look interested.The "river" through the first half looked awful as it seemed to be left to rot with dead reeds,dirty water,boats in need of attention etc.Overall,too expensive for the few animals on show.There are much better zoos elsewhere.There are more disappointing aspects to this zoo and I haven't the will to write them all down but we shall definitely not going back and shall recommend family and friends not to go to this zoo.

28 de enero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

"Chester Zoo was an absolute delight

"Chester Zoo was an absolute delight! It's spacious, well-organized, and there's an incredible variety of animals to see. The elephant and giraffe enclosures were our family favorites. The zoo does a great job with conservation education, which was both informative and engaging for the kids. The boat ride around the islands was a relaxing break in the day. The staff were friendly and knowledgeable. It’s a fantastic day out for families who love animals and nature."

17 de agosto de 2023
Opinión espontánea

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