Chillisauce Opiniones 

7092
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly and always available service. Queries were responded to extremely quickly. Was slightly annoyed that there was no movement on the transfer of names so a friend lost a deposit because of a fam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My good friend made a booking through Chillisauce last year for his Stag do, as soon as Chillisauce received all of the names of people participating they were helpfull with all the info on booking, w... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

My friend sent me a link to pay, I processed the payment and realised later that day I could not make the event. Unlike other companies where you at least have 24 hours to change your mind this compan... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de recreación

Escrito por la empresa

Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

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4,5

Todas las opiniones

(7092)

117 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 stars 🌟

Would definitely recommend using Chillisauce. Booking and communication was on point and even on the weekend, they still provide information if needed.

8 de junio de 2026
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Respuesta de Chillisauce

Thank you for your 5-star review and recommendation Mrs L J.

We would be more than happy to help you with another event in the future.

Valorada con 5 estrellas sobre 5

Really good experience with chillisauce

Really good experience with chilli sauce. They helped me plan a stag with 15 other lads and everything went smoothly from start to finish. We had guides come with us on every activity which helped everything run well, and the prices we were given were very reasonable.

5 de junio de 2026
Opinión espontánea
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Respuesta de Chillisauce

Thank you for taking the time to leave us a 5-star review Mr Massey. I am very pleased to hear you had a smooth experience with us.

Valorada con 5 estrellas sobre 5

great service

Awesome service. Everything booked and the app makes things easy for everyone

3 de junio de 2026
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Respuesta de Chillisauce

Thank you for taking the time to leave us a 5-star review.

Valorada con 5 estrellas sobre 5

Great communication

Great communication, very helpful staff. Hotel and activities for the Stag Do were very good. Easy payment system. Would recommend.

3 de junio de 2026
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Respuesta de Chillisauce

Thank you for the 5-star review and recommendation Spacechien.

Valorada con 5 estrellas sobre 5

Great experience overall

Great experience overall, Chillisauce were very professional and easy to get in touch with. Provided all the details and advised best options.
Staff were very friendly and helpful.

29 de mayo de 2026
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Respuesta de Chillisauce

Thank you for your kind words and for taking the time to leave a 5-star review. We hope to help you again in the near future!

Valorada con 1 estrellas sobre 5

Poor experience

My mate arranged a stag through them to go to Bournemouth.

Initially booked us in for a pub brunch but tried to move it last minute because of the football. We wanted it that time because of the football.

Prior to arriving my mate was receiving calls from the vendors saying CS had not paid vendors and the venues night cancel.

He subsequently chased payment for them.

We arrived and went to the escape room who had us a logged as a hen do.

Then the following night, we attended Boom Battle Bar to find out that they had scheduled us for different times to the bookings CS had provided, we spent 30’mins rearranging everything on a night out.

Communication from CS has been poor, would recommend just booking stuff yourself.

29 de mayo de 2026
Opinión espontánea
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Respuesta de Chillisauce

Dear Harry,

I am sorry to see that you have left us a 1-star review and that your experience with Chillisauce did not meet your expectations.

Unfortunately, the brunch booking had to be amended at short notice because the pub decided not to serve food during the football match due to health and safety concerns. We explained the situation to the lead organiser, who was happy to adjust the booking time. We also made the pub aware that the group wished to watch the football as planned after the meal.

I am also sorry to hear that our suppliers contacted the lead organiser regarding payment. This should not have happened, as all payments were up to date.

The escape room booking was made under "Craig's Stag Do" with George listed as the lead organiser, so I am unsure why the venue believed your group was a hen party. In any case, the venue provides the same package for both stag and hen groups.

I am disappointed to hear that you felt our communication was poor. In fact, the last correspondence we received from the lead organiser was a message thanking us for chasing everything up and ensuring the arrangements were in place.

While I appreciate your feedback, I am sorry that these issues impacted your overall impression of the event.

Kind regards,

Chillisauce Events

Valorada con 1 estrellas sobre 5

5 of us for stag do

5 of us for stag do, complete joke!!
Comedy club and a guided pub tour round the west end. NEVER happend because it all clided together so just ended up doing comedy club and it was crap! NO pub tour!!! Don't book!
Well over priced!
Cheers then.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Chillisauce

Dear Gary,

I’m sorry to see that you left a 1-star review following your London Stag Do.

We hadn’t received any feedback prior to today, so we had understood that everything had gone smoothly.

The Comedy Club booking was scheduled for 5:30pm, followed by the Bar Crawl at 7:30pm, so I’m sorry to hear there was an overlap between the two. The Soho Comedy Club had accepted the 5:30pm booking, so we can only assume that the earlier show may have been cancelled.

We will need to investigate further to understand exactly what happened.

Could you please ask the lead organiser to get in touch with us at so we can look into this for you by emailing feedback@chillisauce.com

Kind regards

Chillisauce Events

Valorada con 1 estrellas sobre 5

Response:There you go no customer care…


Response:There you go no customer care and they can’t even be bothered to put a name at the end.
Seriously though this company earns thousands and the excuse too late for a refund stinks ! Buyer beware
Chillisauce

B Sadler
30 reviews

GB
Rated 1 out of 5 stars
5 hours ago
If you use this company take out travel insurance.NO REFUNDS !!
If you use this company take out travel insurance even if it’s a UK event. They are expensive for what they offer and it seems that you still have to pay more for example a round of golf carts extra, golf range tees extra. If you are unable to attend due to injury with hospital treatment this company is not interested in refunding your £230+ money despite the person not attending not using the facilities and eating the breakfast. Very poor at calling you back…. Well they don’t you have to chase them. If you do get any response as in a refund…..£18 !!!! Avoid being stung if you can’t attend don’t use them.

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Reply from Chillisauce
2 hours ago
Dear Mr Sadler,

I am sorry to see you have left us a 1-star review and that you couldn't go to the event due to being in hospital.

As you cancelled after the balance due date, we were unable to provide any refund. However, we agreed to try and reach out to our suppliers to see if, in this instance, they would make an exception. Unfortunately, this was not possible.

We offered to provide you with a fully paid invoice for you to pursue a claim through your travel insurance, as you were in Hospital, but you refused as you didn't take out travel insurance.

We strongly recommend all of our customers to take out travel insurance to cover them in the event you are unable to travel or if something goes wrong whilst away, as mentioned in our terms and conditions.

The refund offered was a gesture of goodwill to cover the cost of the karting activity, as you requested.

Kind regards

Chillisauce Events

24 de abril de 2026
Opinión espontánea
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Respuesta de Chillisauce

Dear Mr Sadler,

I am sorry to see you have left us a 1-star review and that you couldn't go to the event due to being in hospital.

As you cancelled after the balance due date, we were unable to provide any refund. However, we agreed to try and reach out to our suppliers to see if, in this instance, they would make an exception. Unfortunately, this was not possible.

We offered to provide you with a fully paid invoice for you to pursue a claim through your travel insurance, as you were in Hospital, but you refused as you didn't take out travel insurance.

We strongly recommend all of our customers to take out travel insurance to cover them in the event you are unable to travel or if something goes wrong whilst away, as mentioned in our terms and conditions.

The refund offered was a gesture of goodwill to cover the cost of the karting activity, as you requested.

Kind regards

Chillisauce Events

Valorada con 5 estrellas sobre 5

Quick responses and very efficient

Quick responses and very efficient! Reasonably priced and took a lot of stress out of planning couldn’t recommend enough!

13 de mayo de 2026
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Respuesta de Chillisauce

Thanks for taking the time to leave us a 5-star review Ben.

Valorada con 5 estrellas sobre 5

Chillisauce and Jess had made my job as…

Chillisauce and Jess had made my job as maid of honour so much easier. Thank you and will use again and have already recommended.

13 de mayo de 2026
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Respuesta de Chillisauce

Thank you so much for the 5-star review and recommendation Laura. I will pass on your feedback to Jess.

Valorada con 1 estrellas sobre 5

AVOID

AVOID

I have paid in full for my friends Stag do that is due to start on Thursday 14/05/2026. I have paid in full via direct debit. I went to sign into my account for Chilli Sauce for it to show I do not have an account. Once speaking to the quite rude account manager Harrison, I have been told multiple lies and excuses. At first they said they cannot find payments, then they said I have £100 left to pay. Then they have said actually the payments I have made for this stag do was payments for a stag do I went on 2 years ago!! The amounts were completely different and I would not be paying for a stag do 2 years later. The other one was also paid in full from an old bank account of mine.
They cannot give me an answer as to why it is showing I do not have an account.
I have sent full screen shots of amounts paid from my bank. They have asked if they can have access to my bank which I obviously declined and have also said I need to pay in full AGAIN rather than sort the actual issue!!
When asking for a refund they said it is too late at this point, however, it is their mess up and they have done nothing to resolve the issue other than try and scam me out of more money.
I asked to speak to a manager in which they said there isn't one available every time.
None of their answers add up. I will be taking this further.

13 de mayo de 2026
Opinión espontánea
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Respuesta de Chillisauce

Hi Richard,

I am sorry to see that you have left us a 1-star review.

Can you kindly give us a call on 020 7155 9863 and ask to speak the customer service supervisor or manager so that we can discuss your review in detail.

Kind regards

Chillisauce Events

Valorada con 5 estrellas sobre 5

Absolutely fantastic everything was…

Absolutely fantastic everything was perfect and went to plan all that you put on for the Stag blew us all away.

6 de mayo de 2026
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Respuesta de Chillisauce

Really pleased you had a fantastic weekend in Newcastle and that everything went to plan Ian. Thanks for the 5-star review.

Valorada con 5 estrellas sobre 5

Great activities

Great activities, good hotel choice and easy to pay with good value.

2 de mayo de 2026
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Respuesta de Chillisauce

Thank you for the 5-star review Mat. We would be more than happy to help you arrange another event in the future.

Valorada con 5 estrellas sobre 5

Budapest Stag Do

Zetti & Kitti were our guides for a stag do in Budapest and they did not disappoint, would highly recommend. Thanks for a great weekend!

1 de mayo de 2026
Opinión espontánea
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Respuesta de Chillisauce

Really pleased to hear you had a great weekend in Budapest. Thanks for the 5-star review and recommendation Toby.

Valorada con 5 estrellas sobre 5

Excellent service from Zee and Kitty as…

Excellent service from Zee and Kitty as our tour guides. Both very professional and polite through the whole experience with great knowledge of the local area! 10/10 service recommend to anyone.

30 de abril de 2026
Opinión espontánea
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Respuesta de Chillisauce

Thanks for the 5-star review and recommendation Bobby.

Valorada con 5 estrellas sobre 5

Just come back from Budapest we had…

Just come back from Budapest we had zee as our guide and what a legend he is from the day we met till the end he made my stag do trip enjoyable what a sound down to earth man who is very good and professional at his job
10/10 for zee

2 de mayo de 2026
Opinión espontánea
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Respuesta de Chillisauce

Wow lovely feedback for Zee that I will certainly pass on. Thanks for the 5-star review Dave.

Valorada con 5 estrellas sobre 5

What a grate 3 day trip organised by…

What a grate 3 day trip organised by chillsauge had a amazing time thanks to our guide kitty and zetty thanks to you two it was amazing 🤩

30 de abril de 2026
Opinión espontánea
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Respuesta de Chillisauce

Thanks for taking the time to leave us a 5-star review Danny.

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