Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I need a place to handle my shipping as it's consuming too much time and hindering our expansion. I did some research and only found about three fulfillment centers that integrate with eBay, Amazon, a... Ver más

Valorada con 5 estrellas sobre 5

We worked with Chinadivision to integrate ChinaDivision Order Fulfillment into our online store. Not only were they professional and agreeable, but they were also helpful and provided us with clear in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chinadivision has helped me solve these two issues. Their customer service is exceptional, and I have never received any complaints from customers about mistakes. Their pricing is very fair. I am very... Ver más

Valorada con 3 estrellas sobre 5

This has made our lives so much easier since getting this software. We are now able to keep our entire inventory in one place and keep track of everything including contracts.

Información sobre la empresa

  1. Servicio de despacho de mercadería
  2. Servicio de mensajería y transporte
  3. Compañía naviera
  4. Servicio de envíos

Escrito por la empresa

As part of the Stone Group, ChinaDivision is a global fulfillment service provider designed for cross-border businesses of all sizes. With digital intelligence technology as the core, we provide global diversified transportation resources, global warehousing facilities, intelligent and efficient order fulfillment experience to help our customers deliver their goods to buyers across the world, and realize the mission of goods without borders.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

No proper communication and not…

No proper communication and not supportive for shippment.
Poor management

Stop giving excuses. Your company is literally and unresponsive and you have lost my product.

Just reply to report doesn’t mean you responsible.
I will take legal action. And you have breach the contract.

14 de enero de 2025
Logotipo de ChinaDivision.com

Respuesta de ChinaDivision.com

Dear ismail shoaib:

Thank you for sharing your feedback. We're sorry to hear about your experience. We apologize for any inconvenience this may cause and appreciate your patience in resolving this issue.

We take all concerns seriously and want to resolve your concerns.Please contact our support team(After-sales Customer Service Team,email: aftersales@chinadivision.com ) directly so we can assist in resolving any outstanding matters.

Valorada con 3 estrellas sobre 5

I can customize workflows and automate…

I can customize workflows and automate repetitive tasks to streamline processes.What I like the most is the clean and intuitive interface. I hardly need a training to master all its functions. From the main dashboard I have quick access to orders, inventory, customers, billing and other modules.

19 de octubre de 2024
Valorada con 1 estrellas sobre 5

BEWARE - inept, unprofessional, damaged over 15% of all orders!

BEWARE! Shipped our board games to customers in flimsy thin plastic packages. Over 15% of games were destroyed - crushed, smashed, punctured, and contents damaged. They offered NO compensation. Fired them and asked for the remaining inventory to be returned to our factory and they want to charge me $50 to return the games but will not compensate me for any of the losses their inept company caused.
STEER CLEAR OF THIS COMPANY - inept at their one task!

8 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Chinadivision software has worked…

The Chinadivision software has worked great. I do not think there would be a more economical product out there on the market. Chinadivision is really reasonable in their rates and this helps with a smaller company. The only comment I would make in regards to improvement is it would be nice if the Live Chat was available more often. There have been a number of times that I have not been able to reach via live chat and have to send and wait for an email response. But they are good at responding. The live chat does help as often the question comes up as you are trying to ship and need to "chat" right away. Thank you, to all of you at Chinadivision for making shipping easy and economical and thank you for your great customer support.

29 de agosto de 2024
Valorada con 4 estrellas sobre 5

Wish I would have known about this…

Wish I would have known about this online service sooner! Used other methods for label generation and Chinadivision is far superior!

Ease and efficiency in generating the label pricing mix and then the label when service is selected. Also like the tracking # copy to clipboard feature. Order summary with realtime tracking & delivery status at a glance.

31 de agosto de 2024
Valorada con 5 estrellas sobre 5

My favorite part of Chinadivision is that I can automate reports to be emailed out to employees who need them, and our data lakes for dashboarding.

Our experience with Chinadivision has been overwhelmingly positive. The software delivers on its promises, providing reliable and efficient solutions that contribute significantly to the smooth operation of our business. Their commitment to excellent customer support is unparalleled.

10 de septiembre de 2024
Valorada con 1 estrellas sobre 5

it is scam.

it is scam.
we have waste mang time at the website

4 de septiembre de 2024
Opinión espontánea
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Respuesta de ChinaDivision.com

Thank you for your feedback. Could you please tell me more about your situation? Alternatively, you can contact our after-sales customer service, and we will do our best to help you resolve the issue.

Valorada con 1 estrellas sobre 5

Beware! A Nightmare of Delays 3months and Incompetence

My recent experience has been nothing short of a nightmare.

Our parcel, which was supposed to be a priority shipment, has been delayed for an astonishing 【3 Months】. Despite the promises of expedited handling and superior service for VIP customers, the reality was far from what was advertised. After such an extended period, our shipment has gone missing, and 【China Division is refusing to take any responsibility】, citing that the delay has exceeded their time of responsibility.

This level of service is unacceptable. Not only did we face an unreasonable delay, but the company’s refusal to address the issue or offer any compensation has left us in a frustrating and difficult position. Their lack of accountability and customer care is alarming.

What’s more, I suspect that many of the positive reviews about their service are fake. Based on our experience, it's hard to believe that these reviews reflect the true quality of their service. If you value your time and money, I strongly advise against using China Division’s services. The cost of their incompetence is high, and you may find yourself having to refund customers due to their poor handling and unresponsiveness.

China Division’s VIP service has proven to be a costly and frustrating mistake. Save yourself the trouble and look for a more reliable logistics provider.

Rachel
Futurizta Tech

9 de agosto de 2024
Opinión espontánea
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Respuesta de ChinaDivision.com

Thank you for your feedback. Could you please tell me more about your situation? Alternatively, you can contact our after-sales customer service, and we will do our best to help you resolve the issue.

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