Order through a app for a medium sized restaurant chain and the order was processed through chowbus.... My goodness they tacked on an additional 10% in fees and took a 25% tip which is fine I gues... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Reached out last Wednesday as a restaurant looking to sign up for their service. Three email exchanges with two different people back and forth and gave them our name location and contact for sign up... Ver más
La empresa ha respondido
We ordered dinner on Friday and it was scheduled to arrive at 8pm. The food did not come until 12pm. My friend was in constant dialogue with the customer service people who were utterly useless and... Ver más
They don't have a customer service department. I placed an order by mistake, and sent a message to cancel right away. Someone contacted me in 15 minutes, and told me that they couldn't cancel my order... Ver más
Información sobre la empresa
- Servicio de pedidos de comida online
- Tienda de alimentos asiáticos
- Restaurante asiático
- Servicio de entrega de comestibles
- Servicio de takeaway
Escrito por la empresa
Chowbus is an Asian food ordering platform. The food from Chowbus is not the kind you find at the mall or in an airport food court — but the kind you find at top-tier restaurants (big and small) that truly embody the flavor of their culture. Whether you're craving dim sum, dumplings, or boba, Chowbus has you covered for breakfast, lunch, and dinner (or whenever you are hungry!) If you are unfamiliar with the dishes or do not know what to order, a quick browse through our fullscreen photo menus will help you find your answer.
Información de contacto
55 E Jackson Blvd, 60604, Chicago, Estados Unidos
- 312-647-9155
- sharon.wu@chowbus.com
- www.chowbus.com
1,4
Muy malo
44 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Absolutely disappointing
Absolutely disappointing delivering services. Doesn't matter if they have great food choices on the app if they can't deliver them to your door. I waited for more than 2 hours for my food to deliver in Chicago. That didn't happen once, it happened quite often and I live in the South Loop area which is ironic that no one is delivering food in a big city. I am moving to Uber Eats and other alternative options, this is the worst food delivering app/service in 2020/2021.
25 de diciembre de 2020
Opinión espontánea
Respuesta de Chowbus
Hi,
Sorry to hear your delivery is late. Sometimes factors such as weather or traffic can slow us down. If your order isn’t on time, we will typically compensate you. You can also reach out to our customer care specialists inside the app and they should be able to help you out. Are you willing to provide hello@chowbus.com with more information so that we can investigate?
lots of great food options in Toronto…
lots of great food options in Toronto and the delivery rates are fair and transparent. Also, it's such a saving for me to subscribe to Chowbus plus so that I save a ton on the delivery cost, which could be 20+ dollars with other platforms.
Love the customer service folks who helped me patiently. Will recommend more to my friends.
9 de diciembre de 2020
Opinión espontánea
Chowbus has the most reliable delivery…
Chowbus has the most reliable delivery service and most patient customer service. Also, their pricing is much cheaper than other delivery Apps
9 de diciembre de 2020
Opinión espontánea
Dishonest company
This is a very dishonest company. I ordered and had a coupon code which was successfully applied. Upon paying, my credit card was charged for the full amount. I immediately emailed hello at chowbus.com on 11/22/2020 and received no response. I then chatted with Jonas Jias via "intercom" on their chat site and he absolutely refused to refund the $5 to me. I was supposed to get $5 off my first 3 orders. I was also about to place another big order, but they have lost my business and I am complaining about their company. They do not deserve anyone's business if they are going to be this dishonest. Do not think that their app works at all.
24 de noviembre de 2020
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.