Citalia Holidays Opiniones 

974
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always lovely to speak with Lucia Helpful friendly and she is very aware of my needs and requests she is very knowledgable of what she sells and can be relied upon to see every thing is perfect to o... Ver más

Valorada con 5 estrellas sobre 5

Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Ver más

Valorada con 5 estrellas sobre 5

Very impressed by the response when I gave a list of what my husband & I wanted for a late booked holiday. The agent, Leanne, managed to find one hotel that fulfilled those parameters and checked up... Ver más

Valorada con 5 estrellas sobre 5

Expert bookings system tailored by Louise to suit our requirements. Simple and easy to enable us to have our holiday without the stress of organising our bookings ourselves.

Información sobre la empresa

  1. Operador de excursiones
  2. Bed & Breakfast
  3. Hotel boutique
  4. Proveedor de viajes culturales
  5. Hotel
  6. Agencia de turismo

Escrito por la empresa

With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

974 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(974)

224 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I highly recommend this company

The agent was excellent. He had first hand knowledge of the places that we wanted to visit and was able to recommend hotels which suited our needs. He advised on whether private transfers were necessary or not in each location. He arranged for flight and train times to suit our needs. Nothing was too much trouble.

18 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Last minute booking made simple by Citalia

Made a last minute booking as lost previous holiday due to Middle East conflict. Katie Barton, our contact within Citalia was great and went above and beyond to get this package over the line.
All was completed in a timely fashion and now we are receiving the paperwork to support.

6 de marzo de 2026
Valorada con 5 estrellas sobre 5

Many Thanks Team Citalia

Many Thanks Team Citalia. Our holiday to Lipari was booked via the very helpful & knowledgeable consultant Tony. We were looking for an off the beaten track location & with Tony’s assistance we’re now very much looking forward to 10 days of ‘Lipari living’ - Can’t wait !

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always helpful and knowledgeable

Always helpful at suggestions on where to go and stay, the staff are helpful and polite, their knowledge on places to visit and see is outstanding, they are always available when you need to make any inquiries.

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Citalia travel experienced

We have been clients of Citalia since our honeymoon trip to Lake Como in 2012. Helen Lippe has always looked after us and treats us as individuals this year she helped us with visiting part of Italy we haven't visited before and we are sure that again the Hotels will be great and arrangements/transfers/trips will all be on time and enjoyable. We would recommend Citalia highly.

24 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such personable customer service. So helpful and efficient!

Lucy and Jimmy were both so very helpful in advising us how best to fit in all the locations we want to visit whilst in Siciliy for our Honeymoon this year. Such personable customer service. Efficient and clear. We haven't even been yet but already feel special with a lovely surprise Aperol spritz gift sent to us as a thank you. That really made our day :) We are so excited for our Honeymoon now especially as all of the stress and worry has been taken away knowing that we have Lucy there to contact should we need anything at all. Thank you so much Citalia!

7 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Artan was very helpful

Artan was friendly, helpful, knowledgeable and efficient, made my booking experience easy. Would not hesitate to book with Artan again for a next Italy holiday.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy itinerary planning

Our holiday planner listened to our requirements and quickly built a fantastic itinerary. Overall the planning and booking experience has been excellent.

8 de febrero de 2026
Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, informative and honest booking experience. Very clear about what was included and more importantly, what they couldn't book for us - i.e specific excursions. Good local knowledge of the hotel and destination, local customs and taxes.

6 de febrero de 2026
Valorada con 5 estrellas sobre 5

A Pleasure Talking to a Friendly Human Being

This review is about the booking process with Citalia. A planned trip to Venice took some juggling with dates, flights and hotel availability. Karen from Citalia was so helpful, friendly and patient. Our planned trip to Venice at the hotel and room of our choice, date and flight are now booked.

3 de febrero de 2026
Valorada con 5 estrellas sobre 5

Easy booking over the phone.

We phoned early morning to book directly rather than on line or through an agent. The entire experience was made very easy by Linda Kula.
We cannot fault the process or professionalism.

5 de febrero de 2026

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