Clockwork Removals and Storage Opiniones 1528

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our experience with Clockwork was professional and smooth. Josh helpfully priced up the quote and we couldn’t have asked for 2 better removal men on the day of the move. Peter and Ryan were fantasti... Ver más

Valorada con 5 estrellas sobre 5

Professional, efficient and friendly. From quote, to boxes collected, the whole team delivered a truly exceptional service. Thanks go particularly to Max and Kiska for all the heavy lifting! But also... Ver más

Valorada con 5 estrellas sobre 5

We would recommend Clockwork Removals in Inverness. Boxes are delivered prior to removal. The members of staff were professional and handled all our items with care. They made what can be a stressful... Ver más

Valorada con 5 estrellas sobre 5

Gary and Alan moved us from a 3rd floor flat (with no lift) today to our new flat. They were brilliant- friendly and helpful, nothing was too much bother. I would have no hesitation recommending Clock... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mudanza y depósito
  2. Empresa de mudanzas
  3. Planta de almacenamiento

Escrito por la empresa

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout the UK for individuals, families and businesses. We have a network of branches across the country as well as an international service centre to help our customers relocate all over the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Escrito por la empresa

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Información de contacto

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Award Winning Service | 25 Years Experience | Industry Accredited


4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very good Team

Very helpful guys .

Really good team who go the extra mile for you .
This is the second time we have used them
We are very happy with the service they provided.

30 de marzo de 2026
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Respuesta de Clockwork Removals and Storage

Thanks so much for your continued loyalty, we really appreciate it.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from the Team who helped with our move.
They packed everything carefully and labelled boxes so we could find after move
Very smooth process from start to finish

6 de marzo de 2026
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Respuesta de Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

Valorada con 1 estrellas sobre 5

Total disregard for property

The staff I've dealt with have had no respect for my property at all. I had stuff in storage & received it back the the house 2 weeks ago. Everything was so slap dash it was unbelievable. Everything was just thrown into the room with no care. Would never recommend this company.

23 de marzo de 2026
Opinión espontánea
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Respuesta de Clockwork Removals and Storage

We’re sorry to hear you are unhappy with your experience. This job was arranged through the council, who advised that your property would be suitable for delivery. When our team arrived, space was very limited, and they followed your request to place all items in the living room. We would welcome the opportunity to discuss this further and better understand your concerns. Please feel free to contact us directly so we can look into this properly.

Valorada con 4 estrellas sobre 5

The removal men

The removal men were fantastic, but despite taking out insurance for cancellations and delays, I was contacted by phone from the office to be told the insurance expired at 3 o'clock, I didn't get keys until 4.45.
Had I not received keys by five I would have had to book into a hotel, which would have been cheaper than the excess I had to pay.

If I had the keys earlier the move would have been five star.

4 de marzo de 2026
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Respuesta de Clockwork Removals and Storage

Thank you for your feedback and for your kind words about the removal team, we’re really pleased to hear you found them fantastic.

We’re sorry to hear about the delay in receiving your keys and understand how stressful that must have been on moving day, especially with the uncertainty around timing.

Just to clarify, you did take out the waiting time waiver, which covers up to 2 hours of waiting for keys as per our terms and conditions. In this instance, the waiting time was 3 hours and 45 minutes, so the additional charge applied was only for the extra 1 hour and 45 minutes beyond the covered period.

We do appreciate this can still feel frustrating when delays are outside of your control, and your feedback is important to us. We’re glad the move went well overall, and we hope you’re settling into your new home nicely.

Valorada con 5 estrellas sobre 5

We like the way they move!

Plentiful packaging provided for our move with uplift and delivery arrangements that suited us perfectly. The crew were very helpful & friendly putting furniture and boxes in the rooms requested which made unpacking a good bit less stressful. We would be very happy to recommend them to anyone looking to move home as painlessly as possible. Thanks again guys!

23 de marzo de 2026
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Respuesta de Clockwork Removals and Storage

Our pleasure, thanks so much for the review and recommendation.

Valorada con 5 estrellas sobre 5

Brilliant

Friendly, efficient….everything we needed for our house move. Nothing too much trouble.

31 de marzo de 2026
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Respuesta de Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

Valorada con 5 estrellas sobre 5

excellent

response level, clarity, and delivery execution

27 de marzo de 2026
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Respuesta de Clockwork Removals and Storage

Thanks for the review.

Valorada con 5 estrellas sobre 5

Great removals company.

Team is very reliable. They got our office move request very swiftly. All is arranged and organised timely. We look to get Clockwork engaged in future moves.

2 de abril de 2026
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Respuesta de Clockwork Removals and Storage

Thanks so much for the review. We look forward to assisting you in the future.

Valorada con 5 estrellas sobre 5

Smooth, hassle-free move with a great team

Alan and the team were great from start to finish. They made the whole move completely hassle free and were friendly, efficient, and professional throughout. Everything was handled with care, and the process felt smooth and well organised. Would definitely recommend!

27 de marzo de 2026
Opinión espontánea
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Respuesta de Clockwork Removals and Storage

Thanks so much for the review and recommendation.

Valorada con 5 estrellas sobre 5

Felt less stressed having a couple of calm presences!

I really appreciated the communication from requesting a quote all the way to signing that everything had been moved. It was helpful to have an initial visit to get an accurate estimate of the amount being moved so there were no surprises on the day. The two ‘Jamies’ who did my move showed up promptly and made me feel really comfortable and safe. They had everything loaded securely within an hour (including dismantling my bed) despite the fact I was still cleaning around them! Our timing was magic getting to the new home and again everything was in the house and bed made up within the hour. They were conscious to ask me if I wanted boxes in specific rooms and made a point of taking heavier items upstairs for me.
Made the day so much less stressful for me having a couple of calm presences - thank you!

18 de marzo de 2026
Opinión espontánea
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Respuesta de Clockwork Removals and Storage

Thanks so much for taking the time to leave such a great review of our services, we really appreciate it.

Valorada con 1 estrellas sobre 5

We contract Clockremolvals and Storage …

We contract Clockremolvals and Storage we contract the Insurance for eventual issues and they damage our new fridge and said it’s our fault because we packaged……unbelievable

10 de febrero de 2026
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Respuesta de Clockwork Removals and Storage

Thank you for your feedback. We’re really sorry to hear how disappointed you feel about this situation.

When our team arrived, the fridge freezer had already been shrink-wrapped, so they weren’t able to fully inspect it, although photos were taken at the time.

We completely understand how frustrating this outcome is. As outlined in our terms, items packed by the owner are covered differently by insurance, which is why the claim was not successful.

We genuinely regret the upset caused and would be happy to discuss this further with you directly.

Valorada con 5 estrellas sobre 5

Move made joyful

The guys were great, professional and helpful.

The communication and process was simple but effective.

19 de febrero de 2026
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Respuesta de Clockwork Removals and Storage

Thanks so much for reviewing our services.

Valorada con 5 estrellas sobre 5

Great service

Great service! On time,very helpful and efficient. Nothing was too much trouble.

12 de enero de 2026
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Respuesta de Clockwork Removals and Storage

This is great to hear. thanks so much for reviewing us.

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE AND SO PROFESSIONAL

EXCELLENT SERVICE AND SO PROFESSIONAL AND EXTREMELY GOOD VALUE FOR MONEY. NOTHING WAS TOO MUCH TROUBLE. MOVING HOME IS ALWAYS STRESSFUL BUT CLOCKWORK MADE EVERYTHING SO EASY AND STRESS FREE . THOROUGHLY RECOMMENDED THIS COMPANY 👌 👏 👍

25 de febrero de 2026
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Respuesta de Clockwork Removals and Storage

Thanks so much for the wonderful review and recommendation.

Valorada con 5 estrellas sobre 5

Excellent staff

Excellent staff, nothing too difficult for them, very smooth move, highly recommend

5 de marzo de 2026
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Respuesta de Clockwork Removals and Storage

Thanks for the review an recommendation.

Valorada con 5 estrellas sobre 5

How moving house should be

Everything was a positive about this company - the guys doing the hard graft were professional, punctual, efficient and pleasant. Not a single thing was damaged. Other staff were helpful and easy to deal with too. Pricing was competitive and the whole thing went - as you would hope - like clockwork! Would not hesitate to recommend Clockwork if moving house.

17 de febrero de 2026
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Respuesta de Clockwork Removals and Storage

Thanks so much for this wonderful feedback. Please don't hesitate to get in touch if you need us again.

Valorada con 5 estrellas sobre 5

great experience !

have used Clockwork twice and both times they were professional courteous and well versed on storage and packing

19 de febrero de 2026
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Respuesta de Clockwork Removals and Storage

Thanks so much for your review.

Valorada con 5 estrellas sobre 5

Simply the Best

Great company brilliant 2guys who move ed us from Sheffield to Derby all the staff from the office to the Boss were great made our move easy

17 de febrero de 2026
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Respuesta de Clockwork Removals and Storage

Thanks so much for the feedback.

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