Only good things to say about CMEG. Their service is very good when it comes to queries and client relationships as well as their platform CPro is phenomenal. I have been with them 4 years now and sti... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... Ver más
1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... Ver más
La empresa ha respondido
I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... Ver más
Información sobre la empresa
Escrito por la empresa
Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.
Información de contacto
Albion Plaza, 22-24 Victoria Avenue, Queen's Park Savannah, Port of Spain, Trinidad y Tobago
- +1 (829) 956 5161
- clientservices@cmelitegroup.com
- www.cmelitegroup.com
3,9
Muy bueno
243 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 50% de las opiniones negativas
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Lightning fast executions
Lightning fast executions! Not perfect with other aspects such as their platform fees but can't complain.
22 de septiembre de 2023
Opinión espontánea
Great broker so far
Great broker so far. The customer service has been really great. Great platforms they have to offer!
21 de septiembre de 2023
Opinión espontánea
Lightning fast executions
Lightning fast executions! Not perfect with other aspects such as their platform fees but can't complain
13 de septiembre de 2023
Opinión espontánea
Great broker so far
Great broker so far. The customer service has been really great. Great platforms they have to offer!
14 de septiembre de 2023
Opinión espontánea
Customer service is very quick to…
Customer service is very quick to respond and they are very patient in solving issues.
13 de septiembre de 2023
Opinión espontánea
Great company with a great trading…
Great company with a great trading platform with lots of clear and user friendly features to help traders make informed decisions.
4 de septiembre de 2023
Opinión espontánea
First rate platform and excellent…
First rate platform and excellent customer service. Very good executions and never had an issue with mobile trading.
12 de septiembre de 2023
Opinión espontánea
Superb platform
Superb platform, even better service! The customer service representatives who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!
14 de julio de 2023
Opinión espontánea
Excellent customer service
Excellent customer service. Amazing platform, ease to use earns a 5 star rating.
13 de septiembre de 2023
Opinión espontánea
Traded a few times
Traded a few times. I do trust the platform and it looks reliable.
19 de agosto de 2023
Opinión espontánea
Fantastic platform
Fantastic platform. Very easy to understand. If you have a problem just give them a phone call and all will be sorted. Been there for years.
6 de septiembre de 2023
Opinión espontánea
Capital is the best platform on the…
Capital is the best platform on the market in my opinion for execution of US stocks.
1 de septiembre de 2023
Opinión espontánea
Highly recommend
Very informative company . They are genuinely interested in helping you to make the most with your transactions/ trade. Highly recommend!
14 de junio de 2023
Opinión espontánea
constant issues with using margin
update:
There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.
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constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.
17 de julio de 2023
Opinión espontánea
Poor Customer Service
Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.
29 de junio de 2023
Opinión espontánea
Respuesta de Capital Markets Elite Group
Dear Alejandro
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.
We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.
Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.
We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.
We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.
Your team at Capital Markets Elite Group
Helpful
Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.
5 de junio de 2023
They will work with you until your…
They will work with you until your problem is solved, try it and you will see for yourself. Happy with them.
12 de junio de 2023
CMEG continues to be easy to work with
CMEG continues to be easy to work with. Completely satisfied!
13 de junio de 2023
Great support and Sterling platform…
Great support and Sterling platform work ok. Expensive commission.
13 de junio de 2023
Excellent customer service
Excellent customer service. Great broker for anyone wanting to trade the market.
14 de junio de 2023
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