Great communication from start to finish! Convenient updates almost daily on their website, as well as consistent support from staff. One product tasted different than expected, which can happen to... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
26 days and counting for my order of 5 to Melbourne. Came from China, took over 2 weeks to get out of China, then a week in korea Absolutely disgraceful do not order from these guys. Hopefully only a... Ver más
La empresa ha respondido
Service was amazing, Felicia always replied strait away and was easy to talk to. It was also nice being able to track all the way from china being an Australian aswell.
La empresa ha respondido
Honest reliable efficient trustworthy. I can say all this with no hesitation at all . From ordering the products to the delivery they kept me informed and in touch giving there 100 percent dedication... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
CNVAPES Australia is the Australia retail service site powered by CNVAPES | China Vape Source. With nearly 10 years of vape wholesale and international shipping experience, CNVAPES provides authentic products, real pricing, flexible retail orders, bulk order support, and Australia-wide delivery.
Información de contacto
4,3
Excelente
24 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I am very happy with my order and will…
I am very happy with my order and will be ordering again thanks
17 de julio de 2026
Respuesta de CNVAPES Australia
Thank you for your appreciation, my friend.
Friendship is far more important than business, and this is just the beginning.
Great customer service
Great customer service . Would be 5 star but shipping took 5 ish weeks
8 de junio de 2026
Respuesta de CNVAPES Australia
Hello, friend, thank you for your trust and support.
We are constantly working to improve our logistics efficiency and shorten delivery times. We believe we will continue to improve, and we look forward to serving you again in the future.
Respuesta de CNVAPES Australia
Hello, friend. Thank you for your trust and support.
We sincerely apologize for the unpleasant shopping experience.
E-cigarettes, being special products that contain batteries and e-liquid, occasionally encounter issues during international shipping, and the delivery process does indeed take longer. However, we can assure you that you will definitely receive your order. If for any reason you do not receive it, we will issue a full refund.
We are constantly working to improve our logistics efficiency and shorten delivery times. We believe we will continue to improve, and we look forward to serving you again in the future.
Service was amazing
Service was amazing, Felicia always replied strait away and was easy to talk to. It was also nice being able to track all the way from china being an Australian aswell.
20 de julio de 2026
Respuesta de CNVAPES Australia
We’re delighted to hear that you’re satisfied with your shopping experience—that’s our top priority.
From Felicia to every customer service representative across mainland China, we’re all dedicated to providing the best possible service to every customer.
Maintaining transparency throughout the entire process is the best way to show our sincerity to our customers.
Every customer can view photos of their packaged orders and track their shipments directly in the User Center.
Would recommend
Very good website the quality of the product is amazing and has 24/7 customer service that responds within minutes would definitely recommend
20 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
My friend, thank you for your recognition.
Customer satisfaction is our constant goal.
Responding to customer needs as quickly as possible is one of our key priorities.
We look forward to working with you again.
Respuesta de CNVAPES Australia
Thank you for your trust and understanding. May our friendship begin here.
We are committed to building friendships and long-term partnerships with our clients, providing them with convenience and business value, and achieving mutual growth through trust and mutual benefit.
26 days and counting for my order of 5…
26 days and counting for my order of 5 to Melbourne. Came from China, took over 2 weeks to get out of China, then a week in korea Absolutely disgraceful do not order from these guys. Hopefully only a few more days arrived in Sydney yesterday
17 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Hello, friend,
First of all, thank you for your trust and support.
Secondly, we would like to offer you our sincere apologies.
Sometimes changes in shipping policies can lead to longer delivery times, which can indeed result in a poor shopping experience for our customers. We will work to improve our shipping processes to minimize such delays.
We offer a 100% delivery guarantee; if you do not receive your order for any reason, you are eligible for a full refund.
Wishing you all the best.
great website ordered and my package…
great website ordered and my package came through, great customer support on they’re whatsapp will definitely be ordering again.
17 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Thank you for your trust and support.
Customer Value:
Convenience · Better Business · Long-Term Partnership
fantastic Supplier - pleasure to deal with
The customer service was absolutely fantastic and I cannot fault their communication. Been a pleasure to do business with and look forward to a great partnership.
14 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Thank you for your trust. Time is the ultimate test.
Cnvapes Promise
Convenience. Value. Long-Term Partnership.
Great communication from start to…
Great communication from start to finish!
Convenient updates almost daily on their website, as well as consistent support from staff. One product tasted different than expected, which can happen to any device, but the rest were perfect. It took about 3-4 weeks from order to doorstep, but definitely trustworthy!
Absolutely will use again!
9 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Thank you for your recognition.
We will work even harder to provide our customers with a better experience.
Great service and products
Excellent service and communication from the start of the order.
Very highly recommended especially for Australians to have these products delivered and safe.
Will definitely be using this company again !!🤩🤩🤩🤩🤩🤩🤩🤩
7 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Customer satisfaction is our constant goal. Thank you for your recognition.
Have a great weekend.
Very good experience good customer…
Very good experience good customer service keep good work 100% real
10 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Customer satisfaction is our constant goal. Thank you for your recognition.
We hope this marks the beginning of our friendship.
Very happy with the sales and service
Very happy with the sales and service, very prompt at replying and shipping, will definitely buy from them again
10 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Thank you for your trust and support.
Customer Value:
Convenience · Better Business · Long-Term Partnership
I trust this company
I trust this company, products were good quality, Felicia answered my annoying questions 😆as it was my first order ,it you want to track your order just use their tracking on the website,,just be patient as the products are coming from from the other side of the world 🌎 im in Australia so roughly 3 weeks was my wait time ,the products are alot cheaper than where I live so we'll worth the wait...
26 de junio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Thank you for your trust.
Felicia is a wonderful colleague, and I hope this marks the beginning of our friendship.
We believe in building friendships and long-term relationships with our customers, providing them with convenience and business value, and growing together through mutual trust and mutual benefit.
Good service from Bella they arrived…
Good service from Bella they arrived safe and on time
3 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Bella is a wonderful colleague of ours.
Thank you for your recognition and praise.
We will continue to do our best to provide excellent service to every customer.
Fantastic service by yuki everytime…
Fantastic service by yuki everytime product is great
2 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Thank you for your recognition; it has been a great encouragement to us.
We look forward to serving you again in the future!
Customer service is great
Customer service is great, just sad that it takes 3 weeks to arrive
2 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
We’re sorry for the waiting time. We will continue improving our efficiency and shipping service, and we look forward to serving you better next time.
Thank you so much for your trust and support.
CNVAPES Australia Team
Absolutely fantastic the service and…
Absolutely fantastic the service and communication from YUKI is amazing. Delivery around 3 weeks great product and very trustworthy
2 de julio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Your satisfaction is our greatest joy.
We sincerely thank you for your trust and support.
Thank you for your trust and support.
Customer Value:
Convenience · Better Business · Long-Term Partnership
PERFECTLY
It took a bit of a while, but it was well worth the wait! The team looked after my order from start to finish and the vapes are brilliant !
26 de junio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
We will continue working hard to provide better service to every customer.
Thank you so much for your trust and support.
CNVAPES Australia Team
Good service they arrived safe an sound…
Good service they arrived safe an sound would recommend 👍🏽
24 de junio de 2026
Opinión espontánea
Respuesta de CNVAPES Australia
Your satisfaction is always our goal, and we will continue working hard to provide better service to every customer.
CNVAPES Australia Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.