Coachman Caravans Opiniones 33

One of the best quality caravan manufacturers in the UK. Design & specification is first class. Strong leadership and amazing aftercare. There is always issues with Caravans’s with the 1000 of components that contribute to the build. Best Caravan on the market

We have had our Coachman Excel 855 from new since May 2023 it is the perfect holiday touring home for us.
We have had no issues and absolutely love it. A couple of little things we have repaired ourselves but that has been little things the grandkids have broken.
If you look after your home on wheels you shouldn’t have any issues.
Well done Coachman. 😊😊😊😊

Coachman 855 Xcel 2023. My past includes luxury boats and a high end ‘Large’ Motorhome. The Coachman has not disappointed. Yes there have been one or two issues but all sorted by our excellent dealer (and I think that is the most important thing to have). Often it’s down to third party items which are common across caravan manufacturers (Motorhomes and boats). I have spent time checking out the competition and consider them generally less well built. Would I buy another one? Yes without hesitation.

Second Coachman going very well, third is on its way and due soon, can’t fault the experience we have had especially after nearly losing the caravan bug with offering from other manufacturers.

Owned many Caravans and Mohos since 1986 including our fair share of lemons 😬
Almost gave up due to previous van problems before buying our 1st Coachman 2023 and 3 years later still over the moon 😎
The best caravan we’ve owned - in fact it’s so good kept it longer than any vehicle or van before and see no reason to change - it’s just perfect 👌
We got rid of a nightmare £100k Burstner for this and were about to give up completely after Elddis and Swift gave us nothing but trouble too 🤷‍♂️
Wouldn’t have anything else now 👍

We have had 2 Coachman’s, 1st a 2020 Acadia, 1 previouse owner. Stunning van with top notch build quality, so much so we had no other considerations when we purchased our second van, new from the NEC, a 2025 Laser 845 extra. Again we love our van and expected quality was again in this van. Very please with our decisions and will definitely buy Coachman again in the future….well done Coachman 🙌🏼🙌🏼

Having owned several caravans over the last 40 plus years (!) including some alleged from 'top of the range premium brands' am pleased to say our Coachman Laser Xcel 875 has exceeded our expectations! It is truly a quality caravan with the layout meeting our every needs.

Our previous (ex Buccaneer) dealer recommended Buccaneer and the local Coachman dealership (Lee Davey Caravans, Harrietsham, Kent) and we're so pleased and relieved their recommendation was 100% correct. Would we buy another Coachman caravan ...absolutely!!

Excellent experience so far with our 875 laser xcel. Superb caravan

Great product love our coachman, obviously the bad responses are the Bailey owners posting on wrong company.

As I say love our Lusso.

On our third beautiful Coachman Caravan, we're in a great Facebook group for Xcel Owners with close to zero complaints from thousands of happy owners.

Amazed how bad the build quality is. All the issues I can attribute not to bad design but god awful lazy manufacturing engineers. Do you even employ a quality team? I think I've had over 20 snags including wiring faults, bulges in walls, Blinds that wont open. Blinds that wont shut, panels falling off ceiling, completely failed sealant on the whole roof. Its 18 months old! Every fault can be pinned on poor quality control: Screws missing, clips missing, wiring not crimped, screw hole threads stripped, parts not inspected before installation, parts installed in wrong location etc. Additionally its not what you can see where they cut corners, they seem to be masters bodging where they think you wont look. The wiring harness is disgusting, so many connections poorly terminated, crimps barley crimped, excessive wiring length, strange routing, odd changes in wiring gauge, 12V + 240V + Aerial wiring in same enclosure. Explicitly not allowed in BS7671 so why ignore it even as safe practice recommendation? The failure mode still exists even if you have managed to find a regulatory loophole. 12V live terminals not insulated so shorts and fire increased risk. I've found about 12 so far!
What makes this experience so frustrating is ALL the issues are so easily avoidable with only a few more seconds of effort in the factory. I don't think I'm unlucky too. Once you know what to look for and check all the others on the forecourt, you realise its a brand issue. Im going back to a Sprite, at least I don't have expectation price buys quality!

Coachman Laser Xcel 845.
This caravan has had several issues since I purchased it. The ‘finish’ on what is supposed to be a premium caravan is appalling. The latest issue is joining tape on walls and ceiling peeling off, my dealer has advised Coachman are aware of this issue, my question is what are Coachman doing about it, tape is going to be replaced under warranty - I wonder how long it will last?
Second issue - coloured veneer has chips appearing on 3 of the cupboard doors - Coachman have today refused my warranty claim !
This is the first and last Coachman I will purchase, I have always purchased Swifts previously.
Think before you purchase a Coachman
Update 23/4/26
Today I have spoken to another Coachman dealer who has advised me they will no longer use the ‘replacement’ joining tape that coachman are sending out to rectify the issue of current tape peeling off.
I am now forced to replace the tape at my own expense with a far superior product! Why are coachman not listening to their customers and offering this better choice of joining product?

Coachman caravans have really poor after sales service, in fact in my experience it is non-existent. In March 2023, my Coachman Lusso 1 was booked into Granthams for it's first annual service. Granthams telephoned me after three hours to advise that the van had been badly damaged on site.
I reluctantly agreed to repairs, which at the time looked fine. However, nearly three years later the repairs have failed, there are stress cracks around the repaired area, and the sealant has failed in a number of areas, resulting in damp readings.
Granthams simply stated that their repairs are guaranteed for six months only. I responded that Granthams caused the damage not me, which wasn't responded to.
I therefore asked Coachman to get involved and they simply responded that my dispute is with the dealer, not the manufacturer, despite Granthams being their appointed sales agent.
I saw a Director at the NEC last month and incredibly he supported Granthams stating that they are working hard at their after sales service, adding that they sell 250 vans per year, which clearly is all he and Granthams are interested in.
I've lost confidence in my van and the Coachamn brand, but refuse to allow this awful experience, (which has been totally outside my control) ruin our overall enjoyment of caravanning and exploring all that the UK has to offer.

I've had 2 coachman caravans now, both vip 575s, 2018 and 2023. Now I've owned over 10 new caravans from a number of manufacturers, and without doubt, coachman have been the worst by far in terms of sheer number of faults....over 30 on my current caravan. They blame 3rd parties.....but THEY chose who the 3rd parties are, not us! All caravans get faults, but coachman.....well they win hands down with numbers

Ongoing issues with our Lusso ll 2025 model.
Appalling service, even worse customer service.
So, Coachman Caravans could you please answer this?
My 2025 Lusso ll has been back to our dealership twice and yourselves once. We got our van back last week. You tell me you had whale out to check our ongoing water issues, and all though I have no proof of this, you say our water system is fine!
Please see this video from this morning sent to you via email 15/02/2026 and tell me again if this is ok?

Well I was going to post a review on how bad and extremely flippant in their verbal response to me (even when the caravan sales department spoke to coachman on my behalf). But reading the previous reviews, it’s quite obvious they are NOT the company they used to be! It will most certainly be my first and last purchase in the coachman clan.
Be very wary before purchasing new or second hand outfits from this company!!

Completely disown responsibility once the vans leave their factory. Poor materials, especially foam bed mattress, appalling! Had to replace them myself, when asked for replacement they said they do not do "UPGRADES"
TECHNOLOGY IS COMPLETELY UNNECESSARY, ridiculously so.

We purchased a new Coachman VIP 575 in March this year 2025 from Grantham Caravans, in Grantham , Lincolnshire.

Sales persons were extremely helpful at the time of choosing our caravan, good knowledge of van etc. delivery was on time, but, unfortunately following delivery the customer care from Grantham Caravan is extremely poor to horrendous.

We needed their assistance on our first outing as no water and only half of the van had working electrics.
Only advice, bring van back. We were completely set up on the site.

Gas bed struts did not work. Told to push hard down on bed, a bit scary as we did not want to do any further damage. a stream of e mails followed before the warranty and parts had arrived at Grantham.

Whilst traveling to our storage, before taking the van in for snagging work to be completed, the oven door handle dropped of on one side, causing a deep gouge on the draw underneath the oven.

On arrival to Grantham's for our snagging list to be repaired, we told them about the oven door handle and that there were some screws on the floor, which we did not know where these had come from. Service department were not interested at all. they only had a list prepared for 2 snagging items and not the full list as agreed.

I can genuinely say our overall experience has been appalling, the best way to describe it is "we have had your money, now not bothered"

Would we recommend Granthams........NO

The most uncaring company I've ever dealt with. They don't know the meaning of customer care and the quality of their caravans is garbage. Their aftercare department is a complete joke. They aren't intested. We've caravanned for 30 years and we've had nothing but problems due to poor build quality. We are on the third window falling out to date and we've owned it 3 years from new. First and last Coachman we will ever own. I'd rather give up caravanning than own one of these ill thrown together pieces of junk

We have had numerous issues with our 2024 laser excel 845. Getting them sorted is a nightmare. the dealers are a waste of time and the whole experience of buying a "Top of the range" caravan has been an experience we wished we had never gotten into.Do yourselves a favour and think long and hard before spending your hard earned cash.