Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Expensive for chocolate but worth every penny for the occasion! Great present for the Mrs for any occasion and the chocolate dose taste quality I don’t by it often but when I do they love the gift.

Valorada con 5 estrellas sobre 5

Amanzing personalised chocolate slab, delighted with how well the photo came out and the belgian chocolate is amazing. Another wee highlight was that I was able to watch my item being made on the se... Ver más

Valorada con 5 estrellas sobre 5

Elisa did an amazing job on my Mother’s Day gifts. I ordered a personalised photo chocolate slab, and also a smaller Mother’s Day chocolate bar. Having sampled a little yesterday, I can say how lovely... Ver más

Valorada con 5 estrellas sobre 5

Not our first time buying from Cocoa & Paper. Chocolate is lovely and the delivery time was amazing considering we are getting nearer to Christmas. I got the mini choc bars for our stockings and I kno... Ver más

Información sobre la empresa

  1. Tienda de chocolate
  2. también en la categoría
  3. Tienda de regalos

Escrito por la empresa

Online handmade chocolate and paper goods business specialising in personalised gifts


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(165)

10 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great for the anyone

Expensive for chocolate but worth every penny for the occasion! Great present for the Mrs for any occasion and the chocolate dose taste quality I don’t by it often but when I do they love the gift.

16 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Personalised chocolate bars

I recently placed a last-minute personalised order for my daughter and Cocoa & Paper absolutely delivered! I ordered the medium personalised bars and they are just fab — the quality is brilliant and they arrived so beautifully packaged that they stayed completely intact throughout delivery.

What really stood out was the customer service from start to finish. From the moment I placed the order to receiving the delivery, everything was smooth, communicative and stress-free — especially impressive given the short notice. It's not easy finding a business that can accommodate last-minute requests without compromising on quality, so I'm really grateful.

Would highly recommend Cocoa & Paper to anyone looking for a thoughtful, personalised gift. We'll definitely be ordering again! X

12 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Slow delivery

I ordered a non-personalised chocolate slab on the 18th November, with estimated arrival date of 24th November. It was an anniversary gift for the 30th. On the 28th it still hadn’t arrived so I emailed the seller and they said it was lost and she would post 24hour tracked on the 29th, in hope it would arrive 30th or at the latest the 1st. I get no notification from Royal Mail or any other courier. She then doesn’t post the item until Tuesday, but it must have been late because it didn’t arrive until Thursday. So I ordered on the 18th November. It arrived on the 4th December. She did however add 2 little bite size chocolates in the parcel which was a nice touch but I actually had to go out and buy something else in the meantime. Personally I would not use this company. I ordered a card from Etsy that came from Australia to England and it arrived 4 days faster than this item. The chocolate was apparently nice though.

1 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Fantastic experience as always!

Fantastic experience as always. The chocolate is always so tasty, you can tell the products have been made with TLC. The packages are always delivered in good time, safe and secure.

26 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Amazing small business

Amazing small business. Great costumer service, items well packaged and arrived very quickly. Good quality items and taste very yummy. 100% recommend

29 de octubre de 2025
Valorada con 5 estrellas sobre 5

Great chocolate experience

I ordered 2 chocolate slab & gift boxes for my niece. And stuffed chocolate bar which was very tasty. Chocolate slabs look amazing and quite large. Despite a slight delay with the order it arrived on time. I will be ordering again for sure from Cocoa and Paper

22 de octubre de 2025
Valorada con 5 estrellas sobre 5

Great chocolate bar!!

Great chocolate bar, personalised really nicely, arrived quickly and packaged really well so it didn’t arrived damaged. I have ordered from this company before and thought the chocolate tasted lovely!

8 de agosto de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más