I buy green beans every month and roast them myself. There is also a brewing guide you can download to help you get the optimum cup of coffee from your brewing preference. Also, the spiced Chai t... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
have been using subscription service for about 6 months and find the process very easy. Its also easy to skip or move an order. As coffee prices have been moving a lot recently I have found the fixed... Ver más
Such a wonderful range of coffees. Although I have my regular morning choice, a soft Columbian bean, I like to try one of the many coffee beans that are available and have never been disappointed. The... Ver más
Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Información de contacto
31 Knightsdale Road, IP1 4JJ, Ipswich, Reino Unido
- www.coffeelink.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I did not get my first time buyer…
I did not get my first time buyer discount. Not happy.

Respuesta de Coffeelink
Good coffee. But Customer service can be a bit flaky at times
I ordered a one-off item to be added to my subscription to avoid additional shipping cost. When it turned up without it, customer services apologised, but no offer to ship free, and no reply to my request whether it could be shipped free (given it wasn't my error). Maybe they were a bit stretched after the bank holiday.

Respuesta de Coffeelink
Quick delivery and very recently…
Quick delivery and very recently roasted, as in roasted the day of dispatch.
Haven't had a bad bag yet.

Respuesta de Coffeelink

Respuesta de Coffeelink
Fabulous coffee
Fabulous coffee, (I am a coffee snob) also great prices and ethical. Signed up for monthly delivery and they are super helpful abd flexible, allowing me to choose my favourite coffee, swith between decaf and caffeinated.
Totally recommend

Respuesta de Coffeelink

Respuesta de Coffeelink
Ordering online was easy.
Ordering online was easy and the supplier communication was timely. Excellent delivery service from the Post Office.

Respuesta de Coffeelink
Outstanding coffee
I signed up for a subscription about a year ago that sends me two 1kg bags of coffee every month. The coffees are always different, and somehow the ones I end up loving most are the ones I would never have picked.
They choose the coffee. They roast it. They send it. I drink it. ☕️☕️☕️
Outstanding coffee, excellent service. Highly recommended.

Respuesta de Coffeelink
Arrived quickly and well packaged as…
Arrived quickly and well packaged as always, plus excellent coffee.

Respuesta de Coffeelink
Safe speedy delivery of excellent…
Safe speedy delivery of excellent roasted beans.

Respuesta de Coffeelink
They forgot to send me my order and…
They forgot to send me my order and then misinformed me that it had been passed to the PO for delivery.
It was not and was only passed on after a further query from me.
Very disappointing as it was too late for a gift. I hope that this was a one off!
Excellent coffee, excellent service
I'm a client for years and never had any problems nor complaints. Somehow, the last time there was a technical issue and I couldn't place my order. I notified the team through email, and they were very prompt in replying and sorted it out in no time.

Respuesta de Coffeelink
Great variety and taste coffee
Great variety and taste coffee. Keen prices. Prompt delivery

Respuesta de Coffeelink
I’ve been ordering coffee from…
I’ve been ordering coffee from Coffeelink for nearly two years, and the prices and selection of various coffee regions is still great. That’s honestly their biggest advantage.
But lately I feel like the quality of taste just isn't as good as it used to be. Maybe it’s just my personal experience, but from batch to batch I am getting disappointed, and I drink coffee for pleasure, so taste matters to me.

Respuesta de Coffeelink
Sent the wrong order and packing was damaged
Sent the wrong order to me for the current order of delivering date 7th May 2025.
And Let me to handle the return process, and it can't be worked as per your submitted Royal mail link, so the process cannot be handled at this stage.
On the same time, it sends back my correct coffee bean on 8th May 2026, it was found one packing was damaged and some beans dropped out already.
So disappointed at this moment!!

Respuesta de Coffeelink
Great Stuff
Price seems very competitive, customer service is excellent & the coffee is great. I will continue to reorder.

Respuesta de Coffeelink
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







