Coffeelink Opiniones 

6769
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I buy green beans every month and roast them myself. There is also a brewing guide you can download to help you get the optimum cup of coffee from your brewing preference. Also, the spiced Chai t... Ver más

Valorada con 5 estrellas sobre 5

have been using subscription service for about 6 months and find the process very easy. Its also easy to skip or move an order. As coffee prices have been moving a lot recently I have found the fixed... Ver más

Valorada con 5 estrellas sobre 5

Such a wonderful range of coffees. Although I have my regular morning choice, a soft Columbian bean, I like to try one of the many coffee beans that are available and have never been disappointed. The... Ver más

Valorada con 4 estrellas sobre 5

Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tostadoras de café
  2. Establecimiento de café
  3. Mayorista de café
  4. Tienda de encimeras
  5. Espresso Bar

Escrito por la empresa

Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,7

Todas las opiniones

(6769)

282 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 2 estrellas sobre 5

I did not get my first time buyer…

I did not get my first time buyer discount. Not happy.

29 de mayo de 2026
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Respuesta de Coffeelink

Hello, we apologise for the inconvenience regarding the discount.
Please contact us on info@coffeelink.com and we will be happy to assist regarding this issue.
Once again, sincere apologies for the inconvenience.
Thank you.

Valorada con 4 estrellas sobre 5

Good coffee. But Customer service can be a bit flaky at times

I ordered a one-off item to be added to my subscription to avoid additional shipping cost. When it turned up without it, customer services apologised, but no offer to ship free, and no reply to my request whether it could be shipped free (given it wasn't my error). Maybe they were a bit stretched after the bank holiday.

28 de mayo de 2026
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Respuesta de Coffeelink

Hello, we apologise to hear that the follow up was not done.
Please contact us on info@coffeelink.com and we will be happy to assist you.
Once again, sincere apologies for the inconvenience.
Thank you.

Valorada con 4 estrellas sobre 5

Great choice

Great choice, excellent delivery , great coffee.

31 de mayo de 2026
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Respuesta de Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Valorada con 5 estrellas sobre 5

Fabulous coffee

Fabulous coffee, (I am a coffee snob) also great prices and ethical. Signed up for monthly delivery and they are super helpful abd flexible, allowing me to choose my favourite coffee, swith between decaf and caffeinated.
Totally recommend

27 de mayo de 2026
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Respuesta de Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Valorada con 2 estrellas sobre 5

Very difficult to cancel a subscription

Very difficult to cancel a subscription

30 de mayo de 2026
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Respuesta de Coffeelink

Hello, we apologise we are have issue when cancelling a subscription.
Please contact us on info@coffeelink.com and we will be happy to assist you resolve your issue.
Once again, sincere apologies for the inconvenience.
Thank you.

Valorada con 5 estrellas sobre 5

Ordering online was easy.

Ordering online was easy and the supplier communication was timely. Excellent delivery service from the Post Office.

29 de mayo de 2026
Logotipo de Coffeelink

Respuesta de Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Valorada con 5 estrellas sobre 5

Outstanding coffee

I signed up for a subscription about a year ago that sends me two 1kg bags of coffee every month. The coffees are always different, and somehow the ones I end up loving most are the ones I would never have picked.

They choose the coffee. They roast it. They send it. I drink it. ☕️☕️☕️

Outstanding coffee, excellent service. Highly recommended.

25 de mayo de 2026
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Respuesta de Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Valorada con 1 estrellas sobre 5

They forgot to send me my order and…

They forgot to send me my order and then misinformed me that it had been passed to the PO for delivery.
It was not and was only passed on after a further query from me.
Very disappointing as it was too late for a gift. I hope that this was a one off!

28 de mayo de 2026
Valorada con 5 estrellas sobre 5

Excellent coffee, excellent service

I'm a client for years and never had any problems nor complaints. Somehow, the last time there was a technical issue and I couldn't place my order. I notified the team through email, and they were very prompt in replying and sorted it out in no time.

26 de mayo de 2026
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Respuesta de Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

Valorada con 3 estrellas sobre 5

I’ve been ordering coffee from…

I’ve been ordering coffee from Coffeelink for nearly two years, and the prices and selection of various coffee regions is still great. That’s honestly their biggest advantage.

But lately I feel like the quality of taste just isn't as good as it used to be. Maybe it’s just my personal experience, but from batch to batch I am getting disappointed, and I drink coffee for pleasure, so taste matters to me.

1 de mayo de 2026
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Respuesta de Coffeelink

Hello thank you for your feedback.
Please feel free to contact us on info@coffeelink.com as we can discuss further regarding the issue.

Valorada con 1 estrellas sobre 5

Sent the wrong order and packing was damaged

Sent the wrong order to me for the current order of delivering date 7th May 2025.

And Let me to handle the return process, and it can't be worked as per your submitted Royal mail link, so the process cannot be handled at this stage.

On the same time, it sends back my correct coffee bean on 8th May 2026, it was found one packing was damaged and some beans dropped out already.
So disappointed at this moment!!

7 de mayo de 2026
Logotipo de Coffeelink

Respuesta de Coffeelink

Hi,
Sincere apologies for the inconvenience caused to you.
I appreciate your feedback, please feel free to contact us on info@coffeelink.com regarding this issue.
Once again, we sincerely apologize for the inconvenience caused to you.

Valorada con 5 estrellas sobre 5

Great Stuff

Price seems very competitive, customer service is excellent & the coffee is great. I will continue to reorder.

29 de abril de 2026
Logotipo de Coffeelink

Respuesta de Coffeelink

Hello thank you for your feedback.
Enjoy your brew:)

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