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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had my chair 2 years now and I wouldn’t be without it when my pain levels are bad I can get really comfortable in my chair it’s far superior than store bought recliners

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A reliable company that provides quality beds! Having had other reclining type of beds this is by far the best. All Comfomatic staff are friendly and business like, thank you to Mikey and John who... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Tienda de colchones

Escrito por la empresa

At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

300 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 93% de las opiniones negativas

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4,6

Todas las opiniones

(300)

135 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The delivery men turned up on time and…

The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to remove my old bed and install my new one and gave me comprehensive instructions on how to work the remote control. I haven’t tried it yet.

5 de agosto de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Judith, thank you so much for your wonderful 5-star review.

We’re delighted to hear that our delivery team arrived on time and provided such a polite and helpful service. It’s especially pleasing to hear that they were happy to move your existing bed, worked hard to remove your old bed and install your new one, and left you with a full understanding of how to use the remote control.

Our white glove delivery service is designed to make the whole experience as easy and stress-free as possible, so it is lovely to hear your experience reflected exactly that.

Now comes the best part – enjoying your new bed for the first time!

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

John was very good at explaining the…

John was very good at explaining the controls and very pleasant

1 de agosto de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Michael, thank you so much for your lovely 5-star review.

We’re delighted to hear that John provided such a pleasant service and took the time to explain the controls clearly. Making sure every customer feels comfortable and confident using their new Comfomatic product before we leave is an important part of our service.

We’ll be sure to pass your kind comments on to John.

Thank you for taking the time to share your experience with us.

Valorada con 5 estrellas sobre 5

Good service from the work men…

Good service from the work men installing the new bed.

31 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Margaret, thank you so much for your wonderful 5-star review.

We’re delighted to hear that you received such good service from our delivery team and that the installation of your new bed went smoothly. Our team take great pride in ensuring everything is properly assembled and ready for you to enjoy before they leave.

Thank you for taking the time to share your experience with us.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Good service from all employees

Good service from all employees. Delivery men and installers were very efficient and friendly. Would recommend it to anyone.
Very pleased.

31 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Marion, thank you so much for your wonderful 5-star review.

We’re delighted to hear that you received such good service from everyone you met throughout your Comfomatic journey. It’s especially lovely to hear that our delivery and installation team were both efficient and friendly, helping to make the whole experience a positive one.

Thank you for your recommendation. Knowing that you would happily recommend Comfomatic to others is one of the greatest compliments our team can receive.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Very good severe

30 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Jean, thank you so much for your 5-star review.

We’re delighted to hear that you were so pleased with the service you received. Providing a friendly, professional and efficient experience throughout is something the whole Comfomatic team takes great pride in.

Thank you for choosing Comfomatic and for taking the time to share your feedback with us.

Valorada con 5 estrellas sobre 5

I’ve have my bed for years and the bed…

I’ve have my bed for years and the bed has made a difference in my life and a get it sever each year.

22 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Graham, thank you so much for your wonderful 5-star review and for being such a loyal Comfomatic customer.

We’re delighted to hear that your bed has made such a positive difference to your life over the years. It’s also lovely to know that our annual servicing helps keep your bed performing as it should, giving you continued comfort and peace of mind.

Thank you for continuing to place your trust in Comfomatic.

We wish you many more nights of deep, refreshing sleep on your Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

I just had my chair delivered today and…

I just had my chair delivered today and I am very happy with it. Showed me how to use it

21 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Valerie, thank you so much for your wonderful 5-star review.

We’re delighted to hear that your new chair has been delivered and that you are so happy with it. It’s also lovely to know that our delivery team took the time to demonstrate the controls and make sure you felt confident using your new chair before they left.

We hope you enjoy all the comfort, support and adjustability your new chair has to offer.

We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.

Valorada con 5 estrellas sobre 5

Alexandru and John arrived on time

Alexandru and John arrived on time , really helpful with everything , so easy !

18 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Steven, thank you so much for your wonderful 5-star review.

We’re delighted to hear that Alexandru and John arrived on time and made everything so easy for you. Being helpful, respectful and taking care of everything during delivery and installation is exactly the experience we want every Comfomatic customer to enjoy.

We’ll be sure to pass your kind comments on to Alexandru and John.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 4 estrellas sobre 5

Because of my health prombles.

16 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Sheila, thank you for your 4-star review and for choosing Comfomatic.

We hope your new Comfomatic bed provides you with the comfort, support and adjustability you were looking for, and that you enjoy all the benefits it has to offer.

Thank you for taking the time to share your feedback with us.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Pretty straightforward

Pretty straightforward. I had my bed delivered today .

15 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Keith, thank you so much for your 5-star review.

We’re delighted to hear that the delivery of your new bed was straightforward and that everything went smoothly. Making the whole process as easy and hassle-free as possible, from your initial home demonstration right through to delivery and installation, is exactly what we aim to achieve.

Now that your new bed has arrived, we hope you enjoy all the comfort and support it has to offer.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

A great response

A great response, to our enquiry, and a prompt visit was arranged. Very full explanation, of the benefits of the chair, was carried out by the company representative. Delivery the following day, wonderful!! Full demonstration carried out by the delivery team. Generally very happy with the company.

8 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Ken, thank you so much for your wonderful 5-star review.

We’re delighted to hear that you were so pleased with your experience from your initial enquiry right through to the delivery of your new chair. It’s lovely to know that your representative took the time to explain all the features and benefits clearly, helping you choose the right chair for your needs.

We’re also pleased that your chair could be delivered so promptly and that our delivery team took the time to fully demonstrate all of its functions, ensuring you felt confident using it from day one.

Thank you for your kind words about our company and for taking the time to share your experience.

We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.

Valorada con 1 estrellas sobre 5

Don't let these people in your home.

Agreed to book an appointment for a sales rep to visit and was told it would be no more than 30-40 mins. In the end they were here for 2 1/2 hours they didn't seem to take the hint to go away. The presentation on their beds is all based on lots of "pseudo" science and ridiculous claims about how their (£10,000) beds improve sleep. Don't let these people in your home.

6 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Martin, thank you for your feedback. We are sorry to hear you were unhappy with your experience.

The feedback we receive about our home demonstrations is usually very positive, with many customers telling us they value the time taken to explain the product, its features, and how different positions may assist with comfort, relaxation and sleep.

That said, we are sorry if you felt the appointment lasted longer than expected or that the presentation did not meet your expectations. We certainly do not wish anyone to feel uncomfortable in their own home, and your comments will be reviewed internally.

For clarity, Comfomatic does not use pseudo-science and we do not suggest that our products are medical devices or guaranteed to improve health. Our presentations are intended to explain adjustable comfort, positioning, product features and the importance of good sleep in a clear and practical way.

We are sorry that, on this occasion, your experience did not reflect the standard we aim to provide.

Valorada con 5 estrellas sobre 5

I just had my bed delivered today

I just had my bed delivered today, and everything went smooth.

7 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Christine, many thanks for this great feedback, it is very much apreciated. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Very good and efficient.

Very good and efficient.

4 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear KAren, thank you so much for your lovely 5-star review.

We’re delighted to hear that you found our service to be both efficient and professional. Our team work hard to make every stage of the customer journey as smooth and straightforward as possible, from the initial home demonstration right through to delivery and installation.

Thank you for taking the time to share your experience with us.

We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.

Valorada con 5 estrellas sobre 5

I m surprise the bed delivery was done…

I m surprise the bed delivery was done so efficently and on time. A pleasant experience

1 de julio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Lionel, thank you so much for your wonderful 5-star review.

We’re delighted to hear that you were pleasantly surprised by how efficiently your new bed was delivered and installed. Our team work hard to ensure every delivery arrives on time and that the whole experience is as smooth and stress-free as possible.

It’s lovely to know that your experience with Comfomatic was such a positive one.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Absolutely hustle free and no problems

Absolutely hustle free and no problems, explaination and teaching is superb

30 de junio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Brenda, thank you so much for your wonderful 5-star review.

We’re delighted to hear that your experience was completely hassle-free and that everything went smoothly. Taking the time to explain all the features of your new bed and making sure you feel confident using it is an important part of the service we provide, so it is lovely to hear that our demonstration and guidance met your expectations.

Thank you for taking the time to share your experience with us.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Purchase and delivery of bed

Salesman was very thorough explaining the function and benefits of the bed. Delivery was scheduled and rescheduled to meet our convenience. Installation and assembly was quick and tidy, by friendly delivery people - and confirmation phone calls before and afterwards were polite and thoughtful. Looking forward to trying out the actual bed tonight…

30 de junio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Nick, thank you so much for your wonderful 5-star review.

We’re delighted to hear that you enjoyed such a positive experience from your initial home demonstration right through to the delivery and installation of your new bed. It’s lovely to know that your representative took the time to explain the features and benefits clearly, and that our team were able to arrange delivery at a time that suited your convenience.

We’re also pleased that you found our installation team friendly, efficient and respectful, and that our confirmation calls before and after delivery helped make the whole experience smooth and reassuring.

Thank you for taking the time to share your experience. We hope your first night on your new bed is the beginning of many comfortable and restful nights.

We wish you many nights of deep, refreshing sleep on your all-new Comfomatic Sleep System.

Valorada con 5 estrellas sobre 5

Well done to Everyone

I had great experience from the Representative Chimereze who explained what the chair could do to better my health and life. He was excellent in explaining everything to me and I'll give him 10 out of 10.

The driver Micheal delivered on time. He was excellent in fitting the chair together and showing me how the chair operated, he also worked really hard to get chair up to my flat up the stairs as the lift was out of order. I'll also give him a massive 10 out of 10.

Well done to all those at Comfomatic for all the help and assistance to ensure everything ran smoothly.

I also congratulate everyone on the Service, the delivery and the product, well done.

26 de junio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear John, thank you so much for your wonderful 5-star review.

We’re absolutely delighted to hear about your experience and to know that both Chimereze and Michael made such a positive impression. We will make sure your kind words are shared with them both.

It’s lovely to hear that Chimereze took the time to explain all the features of your new chair so clearly, helping you choose the right solution for your needs. We’re equally pleased that Michael ensured your chair was delivered and installed professionally, taking the extra time and effort to carry it upstairs when the lift was out of order and making sure you felt confident using it before he left.

Thank you also for your generous comments about our whole team. Providing outstanding service from the initial home demonstration through to delivery and installation is something we take great pride in, and it is wonderful to know we achieved that for you.

We wish you many days of deep, refreshing relaxation in your all-new Comfomatic Ultra High Leg Lift Chair.

Valorada con 5 estrellas sobre 5

Thank you for coming so soon

Thank you for coming so soon. It was a good experience to have the massage on the bed put back on. Excellent and friendly service.

26 de junio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear David, it’s our pleasure to serve you. We wish you many nights of deep refreshing sleep on the all new Comfomatic Sleep System

Valorada con 5 estrellas sobre 5

We have had the chair for four years…

We have had the chair for four years and even when we had a problem the service team were brilliant. We cannot fault the service or sales teams.

26 de junio de 2026
Opinión espontánea
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Respuesta de Comfomatic

Dear Kareen thanks so much for the important feedback, it’s great to hear we delivered the wow factor

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