We werden opgehaald door een klein busje en zijn met een groep naar Auschwitz I gereden. Daar hebben wij een rondleiding over het kamp/museum gekregen door een prettige guide die veel informatie verte... Ver más
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Chauffeur , Damian Fort , was netjes op tijd en bleek ook een goede gids mbt de omgeving waar we reden. Wat betreft de excursie zelf in de zoutmijnen : zeker een aanrader! Ongelofelijke bouwwerken ,... Ver más
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So easy! I'm the laziest tourist and when I'm away, I like others to organise me. I booked a tour to Auschwitz with them, paid online, was emailed confirmation, was messaged on whatsapp (by Olek) th... Ver más
La empresa ha respondido
AVOID THIS TOUR OPERATOR AT ALL COSTS!!!!!Booked a trip to auschwitz and birkenau in February for June 1st 2026, received a whatsapp at 15:42 the day before the tour saying there are no tickets availa... Ver más
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Información sobre la empresa
Escrito por la empresa
ComFort Tours Cracow We are a family company named Fort Our company has been created by young people who chose the tourism services as their way of life. That is why we do it with passion and engagement. Due to the preferences of our tourists, we specialize in organizing trips to the Auschwitz Birkenau Museum and the Wieliczka Salt Mine. Why choose us? Reasonable prices Good price / quality ratio Quality We care about Yours opinion Quick and easy reservation We use Bokun Software a TripAdvisor Company We speak in six languages We cooperate with best guides Comfortable transportation Modern cars and pick up from Yours address
Información de contacto
Walgierza Wdałego 13L, 30-398, Kraków, Polonia
- +48793719827
- fortdamian22@gmail.com
- www.comforttours.pl
4,4
Excelente
48 opiniones
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Ha contestado el 40% de las opiniones negativas
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Damien Fort the owner of this company…
Damien Fort the owner of this company picked us up on time at 8:30am. We collected the other passengers and went direct to the salt mines. We had tickets for a 10:30am tour, but managed to get in on the 9:30am tour.
Our guide was excellent.
Damien was waiting when we came out and took us directly back to where we wanted to be.
My only problem, which I spoke to him about was no message the night before to confirm times, he says he will start doing that in future. We booked through booking.com, but it would have been better to book direct. Booking com do not provide his phone number and says times will be confirmed, he didn't know that, but says he will confirm in future. Thanks Damien
15 de mayo de 2025
Opinión espontánea
Respuesta de ComFort Tours Cracow
Thank you David ❤️
Great service from this company
Great service from this company. communication was top notch. I can safely recommend to anyone looking for trips around Krakow and the surrounding area
10 de mayo de 2025
Opinión espontánea
I recently went on a trip to Auchwitz…
I recently went on a trip to Auchwitz with this company. Knowing how long the queues can be there, I booked the trip 3 months in advance. It was a bullseye. I got great service from them and their driver. Clear information and easy contact via WhatsApp. Everything on time, very professional. I can recommend them wholeheartedly!!
13 de mayo de 2025
Opinión espontánea
Воспользовался услугами этой фирмы и…
Воспользовался услугами этой фирмы и могу посоветовать их на 100%
Профессионалы😎
9 de mayo de 2025
Opinión espontánea
This is a scam company
This is a scam company. Tried to scam me and my wife out of £500 for an Auschwitz tour. Sent us very horrible messages after agreeing on the phone to a refund. Luckily our credit card company has taken our side on this one due to the evidence we have. I am friends with 100s of polish men in Yorkshire and they will be giving this man a very hard time in krakow over his actions. We will make sure he is shown to be the fraud that he is
18 de abril de 2025
Opinión espontánea
Respuesta de ComFort Tours Cracow
With all due respect but this tourist is misrepresenting the truth and he is doing it on purpose, he called me half an hour after the departure of the tour that he was waiting outside the hotel. I told him that the driver was already on the Motorway and there was no possibility of turning back.
The pick-up time is between 6:30 and 8:00 a.m., he decided to call at 7:30 a.m, while the departure was at 7:00 a.m. He calls me a scammer, writes strange messages. He thinks I want to cheat him of €500. He is some kind of frustrated person.
This company is not a tour company
This company is not a tour company. They "dynamically package" a tour, which means they get you to the attraction and then buy tickets for you whilst you wait. They then return you to your hotel.
We visited Auschwitz and paid for a guide but didn't get one (because it was busy apparently) so they provided a guide book. We also had to go around in the dark because we were picked up late and had to wait around for them to buy tickets when we arrived.
We also used them for the Salt Mines. Don't bother. Book a ticket online and get a taxi (it's 12 km from the old town). We were picked up in a battered and old taxi and then the driver went to buy us a ticket when we got there, but it was busy and we couldn't get in for an hour and a half. There is nothing else to do there.
The company should not take your money without being able to provide what you pay for.
28 de octubre de 2023
Opinión espontánea
Wycieczka przemyślana
Wycieczka przemyślana, czas na pamiątki i zwiedzanie.
3 de mayo de 2022
Opinión espontánea
veryy good servicwe thenk you for…
veryy good servicwe thenk you for everthing amazing performance!!see you soon
8 de enero de 2020
Opinión espontánea
Respuesta de ComFort Tours Cracow
Thank you, see you soon.
Damian Fort
ComFort Tours
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