Comfort Zone Sleep Gallery Opiniones 

146
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pam at comfort zone was great. Very clear explanations of different beds, very accommodating and friendly. We love our mattress!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Showroom staff was very knowledgeable and helpful regarding our selection of a Murphy cabinet bed. Only downside is that delivery came not quite an hour after the agreed-upon time window. Two men de... Ver más

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Valorada con 5 estrellas sobre 5

We cannot give enough “stars” when we write about Pam Vaughn at your Oxnard location. We first purchased bedroom & den sleep furniture in 2013. When we’ve had to call for service/repair, she has been... Ver más

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Valorada con 5 estrellas sobre 5

Pam was fantastic. Easy going and knowledgeable and very pleasant. The place is not large but they have a great selection of wall beds of different styles. The quality of the wallbeds are top notch wi... Ver más

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Información sobre la empresa

  1. Tienda de muebles
  2. Colchonería
  3. Tienda de colchones
  4. Tienda de mobiliario infantil
  5. Tienda de muebles para dormitorio
  6. Tienda de ropa de cama

Información proporcionada por diversas fuentes externas

When a person spends a third of their life doing something, it seems logical that they be comfortable doing it... nothing could be truer than sleep! Restorative sleep is a key factor in our overall health and well-being. At Comfort Zone Sleep Gallery, we take sleep seriously. That is why we offer the most innovative sleep solution products available. Utilizing our 40 years of experience in the bedding and furniture industry we hand select our products with our customers lifestyle and comfort in mind. Whether looking for a new mattress, a space saving sleeper, a versatile platform bed, a wall bed or Murphy bed, or something from our kids & teen furniture line, Comfort Zone Sleep Gallery is your lifestyle shopping destination. Our friendly and knowledgeable staff receives ongoing product training as well as being informed on sleep health; they are ready to help you find the items that are right for you and your family. We view our clients as our greatest asset and strive to foster long term relationships and referrals based on our commitment to exceptional customer service. Please visit us at one of our three beautiful California showrooms. In Northern California, serving San Francisco, Fairfield and Oakland areas, from our charming & eclectic Berkeley showroom. In Southern California, serving San Luis Obispo and Santa Barbara counties from our historic old town Goleta location. Or our Oxnard Showroom conveniently located off the 101 at Vineyard serving Ventura, Camarillo, and Thousand Oaks. We look forward to seeing you!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

146 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(146)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had a great experience shopping for…

We had a great experience shopping for a new mattress. The staff was friendly, outgoing and happy to answer all of our questions. The bed came on time and the delivery people were very helpful.

11 de junio de 2019
Opinión espontánea
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Thank you! Mattress shopping can be challenging. We strive to make it as smooth as possible and we appreciate you taking the time to let us know how happy you are.

Valorada con 5 estrellas sobre 5

Very helpful and we are so happy with…

Very helpful and we are so happy with our new bed.

5 de junio de 2019
Opinión espontánea
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Thank you Cathy. So glad to hear you love your new bed. We appreciate you taking the time to share your positive experience.

Valorada con 4 estrellas sobre 5

Good prices

Good prices. God service. Good products. I’m a happy returning customer

5 de junio de 2019
Opinión espontánea
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Thank you Robert for the good review and for your faithful business!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, great support. Very friendly staff. I interacted with Mike and Pam. Tried out several mattresses, ordered a Tempur-Pedic. Tried out some pillows, ordered two, came home happy. Delivery was fantastic too! Fast, clean, easy. A wonderful experience. Thanks Mike!

20 de abril de 2019
Opinión espontánea
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Thank you for taking the time to give us that super review. We care about the quality of your experience in our store and so appreciate your business. Wishing you many wonderful nights sleep on your new mattress.

Valorada con 4 estrellas sobre 5

We are happy with our purchase.

We were shopping for a new mattress and Comfort Zone carried a brand we were interested in. The sales person was very nice and let us try out the mattresses without pressuring us. She let us know that one of the mattresses we were interested in was a discontinued model that was on sale for a great price. We ended up buying it. The delivery team was very nice and set up our new mattress without any problems. The only reason I gave Comfort Zone 4 stars instead of 5 is that their showroom is not laid out very well and is dark inside. The interior is not very inviting and seems more like a warehouse. I think that might turn off some shoppers.

18 de abril de 2019
Opinión espontánea
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Thanks so much for your input. We are looking into the lighting situation because we appreciate your input.

Valorada con 5 estrellas sobre 5

Very personal service

Very personal service. Helpful and pleasant staff

11 de abril de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thank you. I'm glad we could help and that you had a good experience. We are striving for excellent customer service.

Valorada con 3 estrellas sobre 5

Good but person seemed unfamiliar with…

Good but person seemed unfamiliar with products

10 de abril de 2019
Opinión espontánea
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I'm sorry about that. I know that can be frustrating and we appreciate you taking the time to give us the feedback. We're working on getting better.

Valorada con 4 estrellas sobre 5

Great service.

Great customer service and support.

19 de marzo de 2019
Opinión espontánea
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Thanks Ralph. Enjoy your new Wallbed! So glad everything went smoothly.

Valorada con 5 estrellas sobre 5

Great product

Great product. Very friendly installation

11 de marzo de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thank you Carrie. We really appreciate you taking the time to let us know that all went smoothly.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, and I am sleeping very happily on my new Tempurpedic pillow.

7 de marzo de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thank you Stephanie. I'm so glad you're sleeping better and that you found the right pillow.

Valorada con 5 estrellas sobre 5

Love the store

Sharon is a super representative at the store. Very responsive, clear, helpful and very patient. She showed us options we hadn’t considered to help us find furniture that we love. Highly recommend this store.

17 de febrero de 2019
Opinión espontánea
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Thanks so much...you made it very easy to work with you knowing exactly what you wanted. Reviews are our customer service report card and we appreciate you taking the time to write this glowing recommendation.

Valorada con 5 estrellas sobre 5

Fantastic small business mattress store

We had a great experience shopping for a new mattress at the Comfort Zone. John delivered a very honest and expedited salesmanship experience. The ordering process was seamless and delivery was on time, with constant communication throughout. I would definitely recommend the Comfort Zone.

17 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sales process was informative and made…

Sales process was informative and made easy by Pam.
Scheduling delivery was equally pleasant and made easy.
The delivery and installation was done timely and professionally. The installers made sure we knew how to properly open and close the bed.
Great experience from start to finish.

11 de febrero de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thanks Mark and Rena...it was a pleasure to work with you.

Valorada con 5 estrellas sobre 5

CLEAN UP YOU SPARE ROOM

Easy to deal with, the bed did take quite a bit longer to receive than I had been told so keep that in mind and order early. Other than that the service and workmanship are first rate. Very helpful.

18 de enero de 2019
Opinión espontánea
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Thank you!

Valorada con 5 estrellas sobre 5

Denise was extremely helpful...and Pam too

Denise was extremely helpful with details and measurements and design ideas. When I stopped by to finalize the sale, Pam made a seamless transition in matching colors and arranging delivery.

It is clearly a team effort with lots of care and expertise.

18 de enero de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thanks so much for your feedback. Our goal is excellent customer service.

Valorada con 2 estrellas sobre 5

Delivery delay

We purchse the product and once we paid, then were tole that the product would not be delovered for 4,6 weeks. We were shocked to hear. We communicated frequently to determine the actual delivery. The product did not arrive until three months after the original purchase. We have been patientlu waiting for tje product.

17 de enero de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Dear Martin: When a customer places an order with us, we genuinely strive to make sure there are no misunderstandings as to what they can expect relative to when their product will be delivered. In your specific case, we knew up front that there was going to be a long lead time, which is why we provided you with a loaner frame for you to use when your company arrived. Obviously, we did a poor job of explaining that lead times slow down substantially during the holiday season and that your lead time would take a significant number of weeks. Please accept our sincere apologies for the lack of clear communication that caused this misunderstanding. We sincerely hope the rest of your transaction with us was professional and that you end up with years of enjoyment from your hidden deskbed. Please feel free to contact either myself or Joe at any time if you have any other needs or concerns. Regards,
Joni Harper, Owner

Valorada con 4 estrellas sobre 5

Supports my back and side sleeping…

Supports my back and side sleeping well. No low back pain upon awakening. Price was great.

10 de enero de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thanks Doug...glad to hear you're sleeping so much better and not having pain.

Valorada con 5 estrellas sobre 5

Very knowledgeable and experienced…

Very knowledgeable and experienced sales person. I have been happy with the two beds and frames that I've purchased from them. They're delivery crew is also very prompt and respectful of my shoeless house. I also like the pillows that were recommended. I liked them so much they were my Christmas gifts to my family.

10 de enero de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thank you Eunice! I appreciate you taking the time to give us feedback.It's nice to hear about John and his helper. He prides himself on being quite meticulous. And so glad those pillows are working out so well.

Valorada con 5 estrellas sobre 5

Comfort Zone is a great company

Comfort Zone is a great company. I found a very clever sleep sofa for my small second bedroom, and the installation team was very professional.

10 de enero de 2019
Opinión espontánea
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Respuesta de Comfort Zone Sleep Gallery

Thanks so much Jeanie. We appreciate you taking the time to let us know about your positive experience.

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