Community Phone Opiniones 1264

SO Thankful I made time to call today and Simon answered!! He patiently & thoughtfully explained what service you provide, helped me to understand the pluses of the service and every detail I was needing to know! My mother with dementia is now a new ‘Community’ customer! I am grateful for what you have given to the needs of our family & grateful to Simon for being so kind plus his calm confident tone was reassuring with my focus to help my mother. THANK YOU for creating a solution to very challenging issues for quality of life in an assisted living environment.

I've had a very positive experience with Community Phone - have always received quick and helpful assistance whenever there was a problem - which has been very rare.

Changing my phone service was made very easy. I am glad I chose Community as my new service.

The communicate I had initially with the Service representative, (Mr. Enoch). He was very courteous and professional. One of the reason I left Cricket Wireless, the people were so disrespectful. Unprofessional. Even after I told them that I was a disabled veteran. I had hearing problems, and asked them to speak slower. But the above representative understood and acknowledged my disability when we discussed phone service. I spoke with him twice before activated my home phone. Both times he exercised the same professionalism, and respect for my disability.

Got my phone in a timely manner ,set up was easy.just needed help with incoming and outgoing calls. they help me everything working good now Thank you.

All I asked for was a quote. Received it. Told them they were too expensive for me, as a senior on limited income. They won't stop texting, emailing, now they're calling me. I told this person today on the phone to stop contacting me. Hopefully they understand what I said.

My problem was solve

Customer service is great and professional. The staff very helpful and pleasant to talk with and answered all my questions.

Just to know I have a working phone. I was a little concerned at first but your people got me all set.

My robo calls went from a max of 30 a day down to one this past week. I cant believe how quiet my phone is. THANK YOU!

Was really impressed with the description how to set up the system which took very little time and it all worked. The clear voices on the other end are a delight, thanks much, Rita Williams

Kept in contact with me until problem solved.

Customer service was good and my questions were answered. However, I have a problem with the way the system works. I think it is not fair to ask people to pay for the phone before it is activated. For me my package took sometime to be delivered due to some address problem. After it was finally delivered I was told it will take about one to two weeks before my number could be transferred from Xfinity/comcast to community phones. Meanwhile, I am still paying for the phone but I really cannot use it. Whereas I know this is a business and bills have to be paid, I think it is not fair to start charging seniors before the number is transferred.

courteous, patient, knowledgeable, perfect directions to solve my problem

Excellent. expedient and professional service

I spoke to more than one person when setting up the phone, all your reps were knowledgeable and kind. It was a really good experience each time I called my needs were addressed and I was given the required assistance I needed.

Got my problem resolved in a timely manner.

Personal attention. Time efficient. Courteous. Thank you.

The address correction was handled quickly. I’m looking forward to good phone service as soon as my number is ported over.