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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The driver Jamie and Andrew on the phones have been more than helpful! We had a fire which meant our tanker was unusable they went above and beyond with being helpful, and understanding. They ensure... Ver más

Valorada con 5 estrellas sobre 5

I just wanted to thank Compass for honouring their quotation and delivering the oil they quoted the day before the costs rocketed due to the situation in the Middle East. After hearing so many horror... Ver más

Valorada con 5 estrellas sobre 5

The delivery driver was polite, friendly and chatty and bearing in mind he drove up from the Valleys in this weather, he had every reason to be miserable! Also bear in mind he had to get the hose over... Ver más

Valorada con 5 estrellas sobre 5

Excellent company to deal with right from ordering to delivery. Nothing is too much trouble for our account manager ( Rita) and deliveries are always when promised. The delivery drivers.. Top Top... Ver más

4,7

Excelente

TrustScore: 4.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I just wanted to thank Compass

I just wanted to thank Compass for honouring their quotation and delivering the oil they quoted the day before the costs rocketed due to the situation in the Middle East. After hearing so many horror stories of cancelled orders it’s reassuring to know that Compass can be trusted in times like this. 😊

9 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

On Tuesday 10th Feb I ordered an oil…

On Tuesday 10th Feb I ordered an oil delivery and was told it should arrive by Mon 16th Feb at the latest! We had informed the company that it needed to be delivered in a small tanker due to where we lived! When it didn’t arrive on the Monday we called to be told that they had a shortage of small tankers and couldn’t tell us when we would receive our order!!!! We decided to cancel our order and get a refund! We will not be using this company again!!

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience from start to end

The driver Jamie and Andrew on the phones have been more than helpful! We had a fire which meant our tanker was unusable they went above and beyond with being helpful, and understanding. They ensured they put oil on the next delivery as soon as we had a new tanker, they truly area credit to their team! They have a new loyal customer due to this.
Thank you compass energy

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A reliable, well‑priced and genuinely customer‑focused company

This was our first time using Compass Energy and everything went smoothly. The ordering process was straightforward, delivery was prompt, and they were considerably cheaper than our usual supplier.

Customer service was friendly and easy to deal with, which made the whole experience simple and stress‑free. Based on this first order, we’re happy with their service and would be comfortable using them again.

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Promised delivery within 48hours as we had run out of oil which they achieved. Friendly, polite, professional and tidy delivery driver.

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible services and speed of…

Incredible services and speed of delivery. Very professional, polite and a pleasure to deal with both in terms of office staff and the delivery drivers on the ground. Will be changing my oil supplier to Compass Energy.

17 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Prompt delivery. Really friendly lady at the end of the phone when placing an order and the delivery driver was equally as friendly.

28 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service from Compass

Brilliant service from Compass. We were getting very low so I rang and asked if our order could be delivered early. Polite and helpful lady said she would put me on priority and the oil has just arrived! Driver polite and friendly.
This is great service, thank you.

6 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love this company

I love this company. They are so personable and come back to you so quickly on any query or request for quotes. Have been with them for three years now.

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service

Outstanding Service
I can’t rate Compass highly enough. It is so refreshing Trevor answered the phone and dealt with my order immediately .He even got my order delivered the same day to Clay Coton,in fact just a couple of hours as we had a problem.I was amazed at such a level of service not found these days. I would highly recommend using this company.

22 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service and delivery…

Amazing customer service and delivery by Compass Energy. Big thank you to Ruth in customer service for personally taking such good care of us, great team all round! Delivery driver was polite and helpful, the team always answer the phone. Don't order your Domestic Heating Oil in Northampton or the surrounding areas anywhere else, great company with amazing service and family attitude to helping people out :)

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The delivery driver was polite

The delivery driver was polite, friendly and chatty and bearing in mind he drove up from the Valleys in this weather, he had every reason to be miserable! Also bear in mind he had to get the hose over next door's fence as we don't have our own back entrance. A credit to his employer.

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was very low on oil between Christmas…

I was very low on oil between Christmas and New year and rang to re order expecting it to take a week , but when I explained that I thought I may run out , they managed to fit me in with a next day delivery!
Excellent service , cheerful driver !
Thank you Compass Energy

30 de diciembre de 2025
Opinión espontánea

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