Conroy Removals Opiniones 

245
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Everything was great. Can not fault Conroy at all. Communication was consistent from booking to drop off. They showed up when they said they would for collection and delivery. I was kept informed thro... Ver más

Valorada con 5 estrellas sobre 5

We had a hassle‑free move with Conroy Shipping ,from New Zealand to Australia— genuinely smooth from beginning to end. The staff were great to deal with and kept everything simple and stress‑free. D... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We moved about 2 cubic metres from Nelson to Brisbane which took about 3 months from door to door which is what we expected. After searching the net we found that conroy had the cheapest price.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Very poor service. Started with truck driver hitting and dislodging gate post and doing serious damage to lawns. At delivery end turned up with only 3 men and no tailift truck which they knew was requ... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mudanza y depósito
  2. Empresa de mudanzas
  3. Compañía naviera

Escrito por la empresa

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

245 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 90% de las opiniones negativas

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4,3

Todas las opiniones

(245)

217 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A huge amount of stuff moved safely and professionally from Auckland to Wellington!

We gave the movers a very hard job to do by having such a large household (4 adults, 2 dogs, a home office and a garage and workshop) and it all went surprisingly well. Only a few minor dings on some furniture but everything survived in the shift from Auckland to Wellington. The guys packing the van in Auckland were fantastic and did such a professional job, and the team unloading the van in Wellington were such a pleasure to deal with. Also thanks to Scott who came round to estimate the job, and Rachel who answered all of the queries. We would definitely recommend Conroys, but we're hoping we don't have to shift again! That is the only negative thing we would say is - shifting is a terrible thing to do to yourself!

26 de febrero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Hi Kris
Thank you for the fantastic review. We really appreciate you taking the time to share your experience.
Moving a household of that size is no small feat, so we’re thrilled to hear everything made it safely from Auckland to Wellington and that both crews looked after you so well.
Wishing you all the best settling into Wellington, and hopefully you can stay put for a while now but if not, you know where to find us!
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Just the most wonderful moving experience.

Our move was a personal stress for my partner and I following some serious surgery in Tauranga the week before and the fact that we were not as prepared as we should have been, arriving home the night before the move. The Conroys team were truly wonderful; they were mindful, patient , kind and professional. Nothing was too much trouble and they took all of the pressure and stress away. Moving our baby grand piano, plants and large pieces of antique furniture without a hitch, they simply worked until everything was done. We could not be happier and our sincere thank you to David Conroy for always having the best team for the job. Nathan, Brooke and our wonderful team on the truck, you guys rock!!! The team collecting in Hastings excelled throughout the day and we thought it wouldn’t be possible for a different team in Christchurch to match the level of attention to detail and energy but they did!!! What a privilege to have such awesome individuals helping with a move across the country. Please use Conroys for your next move; we wouldn't use anybody else. Highly recommended!!

11 de febrero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thank you so much for such a lovely review. We’re really glad we could be there for you at what sounds like a pretty full-on time, and it means a lot to hear that our team helped take some of the stress off your shoulders.

Thanks again for trusting Conroy with your move and for the recommendation. Wishing you both all the very best as you settle in and continue recovering.

Kind regards
Conroy Removals

Valorada con 1 estrellas sobre 5

Extremely bad experience with Auckland based crew.

Auckland based crew were unprofessional & did not take care of my furniture when loading container. Arrived unprepared. Numerous items of furniture were damaged through negligence. Managed to loose my ladder on route to Napier. Sent a report on my concerns to Branch Manager. Never heard back. Napier base crew were so helpful & did a great job unloading.

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Conroy Removals

Hi Jenny
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience with our Auckland-based crew and the lack of follow-up you received — this is not the standard we expect or accept. Your concerns have been escalated to our Senior Management team for review. We appreciate you highlighting the professionalism of our Napier crew, and we thank you for bringing this to our attention so we can address it properly.
Kind regards
Conroy Removals

Valorada con 1 estrellas sobre 5

Tauranga crew awesome

Tauranga crew awesome, perth no communication and still no furniture picked up tauranga 1st dec

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Conroy Removals

Hi Shar
Sorry to hear this. Can you please email us directly with your job number so we can escalate this to senior management? Email is enquiries@conroyremovals.com.au
Kind regards
Conroy Removals

Valorada con 2 estrellas sobre 5

Mixed feeling

Initial contact was good, they were easy with arranging for the pickup and delivery dates (Auckland -> Christchurch). Unfortunately some furniture and boxes were damaged during transport. As far as I understand, the items were not secured properly in the shipping container... Pick up and delivery were quick. The workers who delivered told us that they were not surprised with what happened as the Auckland guys seem to be known for not loading and packing carefully.
I wish i had left a positive comment, but this is what happened to us. IMHO, it could have been easily avoided.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Conroy Removals

Hi Chris

Thank you for your honest feedback. We’re really pleased to hear the booking process and timing of your move went smoothly, but we’re genuinely sorry to learn that some of your items arrived damaged. That’s never the experience we want for our customers.

Your comments about the loading and securing of your goods are concerning, and we take them seriously. We’ll be following this up internally with our Auckland team to ensure our packing and loading standards are consistently met.

We appreciate you bringing this to our attention — it helps us improve.

Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

We can't recommend Conroy's enough

We can't recommend Conroy's enough. From getting a quote through to when our household items were delivered, we received excellent service, and it was great value for money compared to other moving companies.

5 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Hi Jana
Thank you so much for your great review and recommendation. We're thrilled you had a smooth move and a great experience with the Conroy crew.
All the best!
Conroy Removals

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Movers were great to deal with from pick up to delivery organised every thing from gisborne nz to port Douglas QLD. The office is very responsive. Excellent communication.

19 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thanks for the great feedback, Peter. We're really pleased you had a smooth move from New Zealand to Australia, and were happy with the service we provided. All the best settling into Port Douglas - a beautiful part of Australia!
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Bravo Conroy Removals! Thank you!!

We recently moved from Atlanta, GA, USA to Raumati Beach, NZ and were so thrilled with Conroy Removals! They were our NZ partner and handled my questions so lovingly. I must have called every week and they made it so easy to know where my shipment was in the process, and gave me a fair estimate of when we would expect delivery. They even worked around my travel schedule and once everything cleared customs and biosecurity, they delivered it the day I had requested! It was perfect timing. And the team was excellent. They were quick too! And left us with materials to help with the unpacking, like the massive bags to hold our packing paper. They even swiftly came back (twice!) to pick up cardboard boxes. The crew were so kind and careful from the logistics team to the delivery team and unpacking team. Thank you Conroy! We love our new home!

9 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Welcome to New Zealand! Thank you so much for your wonderful feedback. We’re thrilled to hear your move from Atlanta to Raumati Beach went so smoothly and that our team was of great support to you. Wishing you all the best as you settle into your new home.
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Movers were lovely to deal with. The office is very responsive. Excellent communication.

8 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thanks for the great review, Jennie. We're pleased to hear you received fantastic service from our team. We really appreciate your business.
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Exceptional Communication and Seamless Move

Booked Conroy Movers late in the year for a January cross-country move and they were outstanding. Super responsive, excellent communication, and very flexible with last-minute changes. The admin side was seamless, and the two movers were fast, friendly, and efficient. Delivery in Auckland was just as smooth. Can’t rate these guys highly enough!

19 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Hi Teresa
Thanks so much for your great feedback. We're thrilled you had such a great experience with us, and we were able to deliver a smooth move for you. All the best in Auckland!
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Amazing service and staff

I had very clear communication from the staff on delivery time. The staff that delivered my goods were polite, hardworking and placed the furniture where I asked it to go.
Move was done quickly and efficiently.

16 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Hi Christine
Thanks for your great feedback. We're really happy you received good service from our team, and you found them efficient, polite and hardworking. All the best in your new place!
Kind regards
Conroy Removals

Valorada con 4 estrellas sobre 5

Above and beyond

A little bit of confusion with the quote and location with the office, but the moving guys, Jacob and Barry from Mount Maunganui Conroy's did a fantastic job and went above and beyond, breaking down all the office furniture to get it up some tight steps and then put everything back together again, most appreciated

6 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thank you for your feedback and for your understanding around the initial confusion. We’re delighted to hear Jacob and Barry went above and beyond to get everything moved and set up for you!
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Conroy Removals consistently professional

Conroy Removals handled both an air freight and sea freight delivery for me. The team was consistently both reactive (responding immediately to my queries and chasing up a delay with my air freight) and proactive (keeping me fully updated on progress with shipment). They turned up exactly when they said they would, were friendly and courteous, unpacked things efficiently and were prompt in collecting emptied boxes. Wouldn’t hesitate to recommend them!

9 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thank you for your kind feedback. We’re really pleased to hear the team kept you well informed during your move. We appreciate the recommendation too!
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Communication between all involved along the way is a must.

This is the 2nd time ive used Conroy removals 1st was Australia to New Zealand, this time it's from New Zealand to Malta I recommend communication and patience it's helps 100% everyone from Conroy Nz to where my items where shipped to first witch was Netherlands then to Malta where all top people communication back and forth was my wait was 4 months from nz to malta that's where patience comes into it and just wait enjoy life while you wait as there not going to arrive any earlier in saying this my items arrived and so far all items intact obviously ive only gone through 2 boxes out of 18 lol but my boxes still look reasonably great I highly recommend conroy removals as there communication is above and beyond and have always answered my emails with any query in great timing ive never really had to wait no more than a couple of hours for a response ,.
Thankyou Conroy for my smooth sailing 😁

14 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thanks for your wonderful feedback and for trusting Conroy Removals with your international moves — twice! We’re thrilled to hear everything arrived safely and that our team’s communication made the journey a smooth one. Wishing you all the best settling into Malta, and thanks again for the recommendation.
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Outstanding service

Our move from Kapiti to Christchurch was handled impeccably. From the initial inventory quote through delivery, nothing was a problem, our changes were handled with ease. Delivery was well communicated and executed. Both teams were excellent. Total class all the way.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Conroy Removals

Hi Nadia
Thanks so much for your great review. We're thrilled you had such a smooth move - that's what we're here for!
All the best settling into life in the South.
Kind regards
Conroy Removals

Valorada con 1 estrellas sobre 5

Horrific experience

Horrific experience! Learn from our mistake and avoid Conroy at all costs. The movers were extremely late, moaned and swore about the size of our house and were very rough and careless with our belongs. They were supposed to bag all our mattresses and couches but turned up unprepared without these and suggested they wrap them in dirty, dusty moving blankets.
On arrival at our new house, we found several of our items had been damaged due to handling.
After trying to communicate our frustration and disappointment, we were told it was too bad and they wouldn’t be doing anything about it.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Conroy Removals

Hi Sophie

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the experience you’ve described — this is certainly not the level of service Conroy Removals aims to provide.

We have attempted to locate your booking in our system using the name on this review but have been unable to find a matching record. We take complaints like this very seriously and would like the opportunity to investigate the situation thoroughly.

Could you please provide your booking number (or the name and date of your move) so we can look into this further and discuss your concerns with you personally? If you like you can email them to enquiries@conroy.co.nz

We look forward to hearing from you and working towards a resolution.

Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Outstanding service In Australia and New Zealand

Outstanding service from start to finish.
We recently relocated from Australia to New Zealand with Conroys and couldn’t be happier with the moving company. The teams in both Australia and NZ were excellent — professional, careful, and genuinely supportive throughout the entire process. Communication was clear and consistent, and we felt well guided at every stage. A smooth, stress-free move thanks to an outstanding team. Conroys, I highly recommend.

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Conroy Removals

Thank you so much for your great feedback! We’re thrilled to hear your move from Australia to New Zealand went smoothly and that both our teams looked after you so well. We really appreciate the recommendation and wish you all the very best in your new home.
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Highly recommend!!

Both teams were absolutely incredible!! Everyone made us feel so at ease. They handled our furniture and personal goods with so much care.
All team members were kind and courteous and hearing the happy laughs throughout the process made it an enjoyable experience. 10 out of 10 ♡ we are so grateful!! Thank you!!

9 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thank you for your great review! We’re pleased to hear the team made your move such a positive and enjoyable experience. We’ll be sure to pass on your feedback to our team. Wishing you all the best in your new place.
Kind regards
Conroy Removals

Valorada con 5 estrellas sobre 5

Expertise and Experience

The expertise and experience of Geoff and Elise who came to pack eased our anxiety as this our first time moving after 25 years.
Next day Drew managed the moving out with skill. They moved all house contents plus approx 60 plants in pots ranging in size from 5 litres up to 150 litres!
Finally the move into our new home, two storied like our old one, was efficiently done in a morning

5 de enero de 2026
Opinión espontánea
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Respuesta de Conroy Removals

Thank you so much for sharing your experience. We’re delighted to hear that Geoff, Elise and Drew helped make such a big move after 25 years feel less stressful — especially with such an impressive collection of plants! We’ll be sure to pass on your kind words to the team, and we wish you every happiness in your new home.
Kind regards
Conroy Removals

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