Sara was brilliant throughout the process, keeping us updated with what was happening and anything we needed to do. She was helpful and took time to make sure we understood everything and as first tim... Ver más
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Consulta las opiniones de los clientes
From the outset of my purchase Poppy (Newcomb) was brilliant! She was very professional and VERY patient! It's not so often that most of us need a Conveyancing company so, consequently, sometimes... Ver más
Daniel Hendriks dealt with my sale and the purchase of my new home. This all started back in February and completed in September, as my original purchasers pulled out after 3 1/2 months… All ve... Ver más
I've just completed the sale of my house in Cheshire and Conveyancing Direct were easy and brilliant every step of the way. A big thankyou to Tom Mclaren-Roberts for all of his great work. Tom was gre... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.
Información de contacto
Windmill Road, TN38 9BY, Hastings, Reino Unido
- 01424 464900
- enquiries@cdpll.co.uk
- www.conveyancingdirect.net
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I would not recommend this firm.
I would not recommend this firm.
My sale eventually completed, but the process was unnecessarily stressful from start to finish. Communication was poor throughout, with repeated chasing required just to obtain updates on the progress of the transaction.
There were several occasions where I felt matters were not being proactively managed, resulting in delays and additional frustration. An issue also arose during the transaction which was later acknowledged by the firm as an oversight on their part, yet I still found myself having to spend a significant amount of time pursuing a fair resolution.
What was most disappointing was the amount of effort required to resolve matters. Rather than focusing on the sale itself, I felt I was constantly having to chase for updates, seek clarification and challenge charges that I believed were unfair in the circumstances. Although a partial refund was eventually agreed following escalation, this only came after considerable back-and-forth.
Buying and selling property is stressful enough without having to manage your conveyancer as well.
Based on my experience, I would not use this firm again and would advise others to consider alternative conveyancing providers.
Excellent
Excellent, efficient service. Keep us up to date with the process, quick to respond to queries. Claudia Bediako was a pleasure to work with.
We have just completed on our house…
We have just completed on our house using the services of Conveyancing Direct with a special mention of Daniel Hendriks, who acted on our behalf efficiently and kept us updated throughout the process. He was also very friendly and approachable and did his best to answer my questions, it was a pleasure doing business with him.
Decent Company with some staff members clueless and no common sense!
I found the level of service I received from Mr Happy Khumbeni deeply disappointing. Throughout the transaction, there were repeated communication issues, delays, mistakes and a lack of proactive management at key stages of the process.
What was particularly frustrating was the feeling that matters could have been handled far more efficiently with basic organisation, attention to detail, and common sense. A property purchase is one of the most significant financial transactions most people undertake, and I expected a much higher standard of professionalism and coordination.
Massive credit must go to Simon and Mr Cosson, whose support and intervention helped ensure the transaction ultimately completed. Their responsiveness and commitment stood in stark contrast and gave me confidence when it was most needed.
Conveyancing Direct as a company appears to have capable and dedicated people within its team, which makes this experience all the more disappointing. I hope this feedback reaches senior management and is taken seriously, as inconsistent service from individual case handlers like Mr Happy Khumbeni has the potential to damage the reputation of an otherwise good firm.
In few words: clueless, useless, incompetent!
Rachel was great with help getting my…
Rachel was great with help getting my sale and purchase through as quickly as possible. She was always there when I called and helpful with any queries I had throughout the process.
Highly Recommend
Excellent Service throughout the buying process of a new build. We dealt with Paige Turner who was brilliant.
Took us much more longer than what was…
Took us much more longer than what was expected. But even with lots of frustrations we understand all the wait was productive. If you want all things to be done 100% properly than Christian Peterson and his team are the ones you need. To have all done how should be will take longer but will be completed .Many thanks for being with us during this journey.
Thorough checks as necessary and always…
Thorough checks as necessary and always had my best intentions at the forefront of any checks and decisions to be made. My first house fell through after a prolonged period of time but Jenny at conveyancing pushed through my second house very quickly and was always available with quick responses by either phone call or emails. Would definitely recommend.
5 star service from Dominique Farauanu
A huge thank you to
Dominique Farauanu for representing me in the purchase of my property.
I don't think it could have been handled any better from start to finish,
Dominique represented me with the utmost professionalism, with constant updates and quick replies to any queries I had, Dominique made the whole process pass so smoothly and stress free.
I highly recommended the service provided by Conveyancing Direct Property Lawyers.
The process of applying for arranging a…
The process of applying for arranging a mortgage has got unnecessarily complex and laborious over the last few years. Mainly around confirming identity. I had to formally confirm my identity 3 times in different places. This should be much more streamlined and different organisations should share data. The introduction of a government digital ID should do away with this stupid duplication effort which is just a waste of time. Also this workflow is ideally suited to being replaced by AI
Saying all that the staff that ran with the process were friendly and efficient (even though the process is broken)
Very happy with service
Impressed with communication and efficiency!
Never knew what to expect from an online conveyancing company.…
Never knew what to expect from an online conveyancing company, so worth a try. I was impressed with the ease in which I was able to conduct my business and apart from posting letters, all from the comfort of my own home. Ali Hassan was my property lawyer who I have to complement on his effectiveness in ensuring all activities required remained on track. Making the whole process for me personally stress free.
Fully recommend - Ley is amazing
Fully recommend. Ley Gueye Diallo is fabulous. Shes a lovely lady and dealt with my late mothers house sale. Great communication, everything done and chased seamlessly. Ley is such an asset to conveyancing direct. Thank you Ley, you have made a really tough situation so much easier.
Megan Jones at conveyancing direct was…
Megan Jones at conveyancing direct was very helpful and kept me updated throughout the whole process. Would recommend to anyone moving home.
Cerys made everything easy for us
Cerys made everything easy for us! Any email that we sent and any question we had got answered promptly and she was great at confirming everything for us and helping us through our remortgage process!
Reliable....and trusted service dealing…
Reliable....and trusted service dealing with the sale of our home and then the purchase of our new home. Great service from Poppy Newcomb
Honest reliable and trust worthy company
This company put my mind at rest as this was my 1st adventure buying a house , tom was a true gent with great advice , i was kept up todate threw the process , will use them again for sure.

Respuesta de Conveyancing Direct Property Lawyers
Smooth process.

Respuesta de Conveyancing Direct Property Lawyers
Simon and Emily were brilliant from the…
Simon and Emily were brilliant from the outset of our journey and made the process very easy for us. i would highly recommend

Respuesta de Conveyancing Direct Property Lawyers
Good service and helpful
Emily has been very good to follow up closely with the progress and very helpful to answer my questions and resolve the problems as they happen.

Respuesta de Conveyancing Direct Property Lawyers
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