Coral Windows  Opiniones 

1438
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Quick to come and quote. Promised to fulfill recommendation payment, confirmed on paperwork. Actual work done to our satisfaction, and we have paid in full. However they have not followed through... Ver más

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Valorada con 5 estrellas sobre 5

What can I say, absolutely wonderful service from start to finish, which was in less than 3 weeks! Charles was great when doing his sales (I loved his Loake’s), Priya was a great help when striking a... Ver más

Valorada con 5 estrellas sobre 5

Excellent service and the work carried out by Coral has been just amazing. The quality of the solar conservatory is outstanding. Keeps the temperature very stable even in cold days, just beautiful. Th... Ver más

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Valorada con 4 estrellas sobre 5

Coral Windows - A mixed review - updated. Positive The product itself matches the online reviews of it being robust with good sound proofing. The father and son team who fitted the windows wer... Ver más

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Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. también en la categoría
  3. Proveedor de puertas
  4. Proveedor de ventanas
  5. Proveedor de ventanas de PVC
  6. Proveedor e instalador de terrazas cubiertas
  7. Servicio de instalación de ventanas

Sobre Coral Windows

Escrito por la empresa

Coral Windows has been a leading provider of windows, doors, conservatories, and extensions in Yorkshire for over three decades.

We offer a wide range of products from industry-leading suppliers. Our team of experts can help you choose the right products for your home and install them to the highest standards.

We are committed to providing our customers with the best possible service. We offer a free consultation and quote along with offering some of the longest guarantees in the industry. We are so confident in our products and service that we do not take a deposit or stage payments and payment is only to be made on completion. So, you can be sure that you are making the right decision.

If you are looking for high-quality windows, doors, or conservatories in Yorkshire, then Coral Windows is the perfect choice for you. Contact us today to learn more about our products and services.

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SUMMER SALE!

Escrito por la empresa

HALF PRICE SALE!
Get a free quotation this month and get fantastic savings!

WE ARE FINALISTS!

INSTALLER OF THE YEAR 2024

INSTALLER OF THE YEAR 2024
We are proud to be finalists for installer of the year at the G Awards 2024, a celebration of the very best window, door & conservatory installers across the UK! 🥂

Información de contacto

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Autumn Sale!

UP TO HALF PRICE AUTUMN SALE IS NOW ON! UPGRADE YOUR HOME.

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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4,6

Todas las opiniones

(1438)

252 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Good product and installation, but extremely poor sales process.

The product and installation was very good, but the sales process was poor.
The installation was hassle free and the 2 installers were polite, methodical and delivered a quality product. However, the sales experience was not good.
1. We selected an outward opening stable door from the catalogue and the salesman input same into the website to create our sales agreement. However, to our great disappointment, a few days later we were informed there was an error and that Coral do not supply outward opening stable doors.
2. We were thinking of having a door in a particular shade of yellow, but were concerned the catalogue image was not a true representation. We were informed that we could visit the nearest showroom, which is a 45 minute drive away and they would have specimens of the colour we could see. Having checked the Coral website for opening times of their showrooms we planned to arrive at least 30 minutes before it was due to close. When we arrived not only were we informed they were closing up for the day, but that the showroom does not have examples of the various colours. This was a wasted 1.5 hour drive.
3. We were interested in taking advantage of Coral's interest free finance package. But, when it came to the point in the online process to sign-up for the agreement neither Coral's sales team, nor the finance company, were able to provide the necessary link to complete the process. We left Coral to try and sort out the problem but, in the absence of a call back after a couple of days, we decided to cancel the finance arrangement and pay in full. Again, more wasted time on our part and a disappointing experience.
Despite these 3 issues in the sales process we did not receive any heartfelt apology, nor any goodwill gesture for the inconvenience and incurred petrol cost.

21 de agosto de 2026
Opinión espontánea
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Respuesta de Coral Windows

Good Afternoon, we can only apologise in the difficulties you faced in the sales process.

We had actually reviewed our processes based on your experience and made changes to all 3 of the root causes of your issues and prevent anyone else from experiencing this.

For the stable door, this has been removed from our software to prevent this being offered to any other customers.

The colour, we have a huge variety of colours and while that is excellent news for our customers options it has made it hard to enable our sales people to show all colours, we now have devised new small samples of all the colours on correct materials for our sales people to demonstrate.

Finally on the finance, we had just introduced a new finance lender when you made your order and unfortunately they needed further information we hadn't taken, we have updated our process to make sure this is much easier for customers to navigate moving forward.

Finally once more I want to apologise again for this, but hopefully you can see we take our whole customer experience seriously and have jumped on these lapses swiftly. A member of our senior management team will be in touch to discuss this with you.

Valorada con 5 estrellas sobre 5

Massive thankyou to Coral Windows

Massive thankyou to Coral Windows, Sally, Simon but especially to Dave & Reece for being kind, and the excellent workmanship provided. Cleared up after themselves and was genuinely nice guys. Fantastic job. So happy 😊

27 de agosto de 2026
Opinión espontánea
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Respuesta de Coral Windows

Thank you so much for your fantastic 5-star review! 😊 We’re delighted to hear how happy you are with the finished job and the service you received from Sally, Simon, Dave and Reece. We’ll be sure to pass on your lovely comments to them, especially your kind words about Dave and Reece’s excellent workmanship, friendliness and tidiness. It’s wonderful to know they made such a great impression.

Thank you again for choosing Coral we really appreciate your support!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

I’ve always had coral windows as l…

I’ve always had coral windows as l trust them no complaints the fitters were excellent very polite tidy excellent work , l do recommend

4 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for your wonderful review and for continuing to put your trust in Coral Windows. We’re delighted to hear that you’ve always been happy with our service and that our fitting team were polite, tidy and completed the work to an excellent standard. Your recommendation means a great deal to us, and we really appreciate your continued support.

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

A very neat and tidy job

A very neat and tidy job. No mess left, all rubbish taken away. Very happy with the door.

17 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for your fantastic review! We’re delighted to hear that you’re very happy with your new door and that our team left everything neat and tidy. We really appreciate your kind feedback and thank you for choosing us!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service all the way and the…

Excellent service all the way and the window and door is solid and well made

18 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for your fantastic review! We’re delighted to hear you received excellent service throughout and that you’re pleased with the quality of your new window and door. We really appreciate your kind words and your business!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

The men just arrive and get on with…

The men just arrive and get on with replacing the windows!

11 de agosto de 2026
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Respuesta de Coral Windows

Thank you for your review! We’re delighted to hear that our fitting team arrived and got straight on with the job. We pride ourselves on providing an efficient, professional service with as little disruption as possible.

Thank you for choosing Coral Windows – we hope you’re delighted with your new windows!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Great

Great price, great service, no nonsense sales, ordering, fitting and follow up.

17 de julio de 2026
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Respuesta de Coral Windows

Thank you for the fantastic review! We’re delighted to hear that you were happy with everything from the price and straightforward sales process through to ordering, fitting and our follow-up service.

We really appreciate your feedback and thank you for choosing Coral Windows. We hope you enjoy your new products for many years to come!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

We have had coral windows before so…

We have had coral windows before so when we needed a back door they were the first to contact. very pleased with the result.

22 de junio de 2026
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Respuesta de Coral Windows

Thank you for your fantastic review! It’s wonderful to hear that, having used Coral Windows before, you chose to come back to us for your new back door. We really appreciate your continued trust in our team and are delighted that you’re pleased with the finished result.

Thank you once again for choosing Coral Windows – we hope you enjoy your new door for many years to come!

Kind regards,
The Customer Care Team

Valorada con 4 estrellas sobre 5

Good quality workmanship 2 doors and 2…

Good quality workmanship 2 doors and 2 french doors on the hottest day of the year, all done in one day, supplied cold drinks etc but they did not stop, very pleasant too.
I was disappointed that I rushed to get my order in to take advantage of the 30% discount to find that 3 days later their new discount advertised was “up to 50%”. But after emailing and phoning them I was told there was nothing they could do. It hasn’t put me off I would use this company again if needed.

12 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for taking the time to leave us a review. We’re delighted to hear that you were pleased with the quality of the workmanship and with our fitting team. Completing two doors and two French doors, we really appreciate your kind words about their hard work and professionalism.

We completely understand your disappointment regarding the change in promotion shortly after placing your order, and we’re sorry this left you feeling frustrated. Our promotions do change, but we appreciate how the timing must have felt from your perspective.

Most importantly, we’re very pleased to hear that this hasn’t put you off using us again. Thank you for choosing us, for looking after our team with cold drinks on such a hot day, and for your honest feedback. We hope you enjoy your new doors for many years to come.

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Love my new doors!

The two men who fitted my doors & window were efficient, pleasant & polite. The new items were fitted to the existing structures very neatly - and they tidied up after themselves! They also managed to complete the installations quicker than I expected. I am very pleased with the quality & security of the products.

11 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for your fantastic review!
We’re delighted that our fitters were efficient, polite and completed the installation ahead of your expectations. It’s wonderful to hear how pleased you are with the neat finish, quality and security of your new doors and window. We’ll be sure to pass your kind comments on to the team!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

great service from start to finish

great service from start to finish, friendly informative staff throughout the process and loving the new windows and doors

3 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for your fantastic review! We’re delighted to hear you received great service from start to finish and found our team friendly and informative throughout the process.

It’s wonderful to know you’re loving your new windows and doors. Thank you for choosing us and for taking the time to share your experience it really means a lot to the whole team!

Kind Regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Highly recommended

Great service, I was listened to and did not feel pushed into purchasing. Installation was efficient and to a really high standard.

6 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for your fantastic review!

We’re delighted to hear that you felt listened to and never under any pressure to purchase. It’s also great to know that you were pleased with the efficiency and high standard of the installation. We really appreciate your kind words and thank you for choosing us!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly efficient

Friendly efficient . Good advice on initial visit & job completed on time & looks perfect, we’re very pleased & would definitely recommend Coral .

10 de agosto de 2026
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Respuesta de Coral Windows

Thank you so much for your wonderful review!

We’re delighted to hear that you found our team friendly and efficient, and that you were happy with the advice you received from the initial visit through to completion. It’s fantastic to know everything was finished on time and that you’re so pleased with the final result.

Thank you for recommending Coral, we really appreciate your support!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

They have put new windows in my house…

They have put new windows in my house and 6 months later had them back to put a new window in my garage. Both excellent jobs.They are polite and curtious when I ring up and very helpful.

27 de enero de 2026
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Respuesta de Coral Windows

Thank you so much for your fantastic review and for choosing Coral again!

We’re delighted to hear that you were so pleased with your new windows that you came back to us for your garage window six months later. It’s wonderful to know that you found both installations to be of an excellent standard and our team polite, courteous and helpful whenever you contacted us.

Your continued trust in Coral means a great deal to the whole team. Thank you again for your kind words and valued custom!

kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

I would recommend this company with…

I would recommend this company with high regard, from when John came to look and measure my door, gave me a quote the next day, surveyed the door the following week and with days the door was fitted, Adam came to fit the door he had a few hiccups when he was doing this but he was a up most professional in completing the door, the quality of the fitting was great and the service over all by coral was great and the price was comparable with other quotes I had, glad I went with Coral, thankyou

12 de agosto de 2026
Opinión espontánea
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Respuesta de Coral Windows

Thank you so much for your fantastic review and for choosing Coral!

We’re delighted to hear that you were happy with the service from start to finish. It’s great to know that from the initial quotation and survey process were straightforward, and that Adam remained professional throughout the installation, overcoming the few hiccups along the way to ensure your new door was fitted to a high standard.

We really appreciate your kind comments about the quality, service and value for money. Your recommendation means a great deal to the whole team.

Thank you again for choosing Coral, and we hope you enjoy your new door for many years to come!

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Roofline Review!

Recently had our roofline done by Coral (we didnt know they did rooflines) The whole process was fab - Charles came out to quote us the day after we called. He didnt rush our decision and went through the whole process with us. Unfortunately, we had nesting birds in the soffits, after agreeing a date. The admin team were more than happy to delay the fitting until the birds had gone - they did this twice for us, as they stayed slightly longer than expected! When it came to the days before, we were notified directly by the scaffolders when they would arrive. The fitting was delayed due to a run over on another job, but we were updated regularly by the team. Lewis (our Installations Manager) along with Andy and Tyler (fitters) kept us notified of where they were with the job (Neither of us were at home while the roofline was being replaced) and both Andy and Tyler were incredibly helpful and approachable. It was a breath of fresh air to have workmen who were friendly and happy to help, and a team behind the scenes that were happy to delay due to unforseen circumstances. We would highly recommend Coral.

4 de agosto de 2026
Opinión espontánea
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Respuesta de Coral Windows

Thank you so much for taking the time to leave us such a fantastic review!

We’re delighted to hear how pleased you were with your new roofline and with the service you received from the whole Coral team. We completely understand that unexpected circumstances can arise, and we were more than happy to work around!

It’s wonderful to hear that Charles, Lewis, Andy and Tyler all helped make the experience a positive one, and we’ll be sure to pass your lovely comments on to them and the rest of the team.

Thank you again for your patience, your kind words and, most importantly, for choosing Coral. Your recommendation really does mean a lot to us, and we hope you enjoy your new roofline for many years to come!

Kind regards,
The Customer Care Team

Valorada con 1 estrellas sobre 5

I gave Coral the benefit of the doubt in 2023. After this experience, I feel obliged to warn others.

Coral fitted two doors at my home in August 2023. I did not review them then because, although the workmanship was poor and caused considerable disruption, most issues were eventually dealt with once their Managing Director became involved. I accept that things go wrong, so I left it there.

This time, however, oh boy, do I feel aggrieved. The service was terrible, the attitude defensive and confrontational, and one response from their Service Manager seemed designed to anger an already frustrated customer further. The original installation was shoddy. There were gaps around the door, frame damage, and the door stuck and was difficult to adjust. I lost a day for fitting and another for remedial work, with no compensation.

We have maintained the doors every few months since installation. We even removed and carefully refitted the front door once to get a sofa into the house, so we are familiar with the hinges. The only component ever changed on the affected door was the euro-cylinder, replaced by a locksmith after keys and the address were stolen. Nothing else was altered.

This summer, at about 2am, the door suddenly would not open. Somebody inside had to open a window so we could climb through. We eventually got it open and had to bodge it closed to keep the house secure.

We then took a day off work for an engineer booked for Wednesday 22 July. Nobody arrived. There was no call, warning or update. Coral admitted in writing:

“Unfortunately due to an error your appointment was accidently missed off the engineers planner and therefore we were not aware of the appointment.”

That is Coral’s own admission. Yet instead of urgently attending to the customer they had already failed, they told us nobody would come until Monday, costing us another working day.

When I challenged their claim that this was being treated as a priority, the Service Manager replied:

“With all due respect, although you may not feel like you have been given priority I can assure you, you have.”

That aggressive, patronising response perfectly sums up Coral’s attitude. No, we had not been given priority. Coral missed the appointment through its own error, gave no warning, wasted a day of our time and then placed us into the next convenient space in its diary. Telling a customer they have been prioritised does not make it true.

Priority would have meant acknowledging the failure and attending urgently. Instead, Coral quoted its terms and conditions to explain why it would not compensate us for lost wages. Coral made the mistake. We carried the cost.

When the engineer eventually attended, he replaced the complete locking strip and day-latch mechanism, plus the receiving strip in the frame. He reused the euro-cylinder, confirming it was not the failed component. The door now works reasonably, although I would not call it perfect.

More concerningly, he identified a missing retaining screw in the top frame plate and six missing grub screws across all three hinges. We have never removed those screws and had never seen them fitted. The engineer insisted they were installed by the manufacturer. If so, where did they go? They were either absent from installation or removed during Coral’s work.

The engineer stressed that the euro-cylinder was not supplied by Coral, despite reusing it and replacing Coral’s actual locking mechanism. He was snarly, dismissive and appeared determined to show that none of this could possibly be Coral’s fault.

We followed the suggested maintenance every few months, so lack of maintenance does not explain a failed locking mechanism, a threaded fixing or six missing hinge screws.

I gave Coral the benefit of the doubt in 2023. After this experience, I cannot remain silent and let others assume they will receive good service when something goes wrong.

I would not use Coral again.

27 de julio de 2026
Opinión espontánea
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Respuesta de Coral Windows

Having reviewed your case, we can confirm that we attended a door which had been removed and reinstalled by a third party. This work breaches the terms of our warranty. In addition, the lock had also been replaced by a third party, which further invalidates the warranty.

Despite the warranty being void, we attended the property and rectified the issues with the door free of charge, as a gesture of goodwill.

We did experience an issue with our scheduling system, which meant we had to reschedule your appointment. However, the appointment was rearranged for just two working days later. As the warranty had already been voided, and there were multiple occupants at the property as well as other points of access, we did not consider there to be a significant security risk during this short delay.

As the door has been removed and reinstalled by a third party, we cannot comment on the quality of that installation or accept responsibility for any issues arising from it. Unfortunately, we are also unable to provide any future warranty coverage for this product.

We believe we have gone above and beyond what would normally be expected by carrying out repairs free of charge on a product that is no longer covered by warranty.

Valorada con 4 estrellas sobre 5

Because they came and did a good job

Because they came and did a good job, polite

17 de julio de 2026
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Respuesta de Coral Windows

Thank you for your kind review!

We're really pleased to hear you were happy with the work carried out and that you found our team polite and professional.

We appreciate you taking the time to share your feedback.

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Great team at Coral Windows (Bradford)…

The team at Coral Windows (Bradford) have been fantastic. From initial quotation to completion of works has been a great experience. Any questions raised were answered and any issues were resolved immediately. The fitters, Andy and Tyler were polite, punctual and showed true expertise in their field of work. Craftsmanship highest standard. They are a great asset to the team. We would recommend Coral Windows to family amd friends.

13 de julio de 2026
Opinión espontánea
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Respuesta de Coral Windows

Thank you so much for your wonderful review!

We're delighted to hear that you had such a positive experience with us from your initial quotation through to the completion of your installation. Providing excellent customer service and quality workmanship is what we strive for, so it's fantastic to know our team delivered on that promise.

We'll be sure to pass your kind words on to Andy and Tyler they'll be thrilled to hear that their professionalism, punctuality, and craftsmanship made such a great impression.

Thank you again for choosing Coral Windows and for recommending us to your family and friends.

Kind regards,
The Customer Care Team

Valorada con 5 estrellas sobre 5

Clean Tidy and organised. Arrived on time and friendly guys

Clean Tidy and organised.
Arrived on time.
Friendly guys. I have already recommended Coral to 3 neighbours

21 de julio de 2026
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Respuesta de Coral Windows

Thank you so much for your wonderful review!

We’re really pleased to hear that everything was clean, tidy, and well organised, and that the team arrived on time and made a great impression. It means a lot to us that you found everyone friendly and professional.

Your recommendation to your neighbours is the biggest compliment we could receive, thank you for your support! If you or your neighbours ever need anything in the future, we’re always here to help.

Thanks again for choosing Coral.

Kind regards,
The Customer Care Team

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