Quick to come and quote. Promised to fulfill recommendation payment, confirmed on paperwork. Actual work done to our satisfaction, and we have paid in full. However they have not followed through... Ver más
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Quick to come and quote. Promised to fulfill recommendation payment, confirmed on paperwork. Actual work done to our satisfaction, and we have paid in full. However they have not followed through... Ver más
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What can I say, absolutely wonderful service from start to finish, which was in less than 3 weeks! Charles was great when doing his sales (I loved his Loake’s), Priya was a great help when striking a... Ver más
Excellent service and the work carried out by Coral has been just amazing. The quality of the solar conservatory is outstanding. Keeps the temperature very stable even in cold days, just beautiful. Th... Ver más
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Coral Windows - A mixed review - updated. Positive The product itself matches the online reviews of it being robust with good sound proofing. The father and son team who fitted the windows wer... Ver más
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Escrito por la empresa
Coral Windows has been a leading provider of windows, doors, conservatories, and extensions in Yorkshire for over three decades.
We offer a wide range of products from industry-leading suppliers. Our team of experts can help you choose the right products for your home and install them to the highest standards.
We are committed to providing our customers with the best possible service. We offer a free consultation and quote along with offering some of the longest guarantees in the industry. We are so confident in our products and service that we do not take a deposit or stage payments and payment is only to be made on completion. So, you can be sure that you are making the right decision.
If you are looking for high-quality windows, doors, or conservatories in Yorkshire, then Coral Windows is the perfect choice for you. Contact us today to learn more about our products and services.
Escrito por la empresa

INSTALLER OF THE YEAR 2024

Halifax Road, BD6 2DN, Bradford, Reino Unido

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The product and installation was very good, but the sales process was poor.
The installation was hassle free and the 2 installers were polite, methodical and delivered a quality product. However, the sales experience was not good.
1. We selected an outward opening stable door from the catalogue and the salesman input same into the website to create our sales agreement. However, to our great disappointment, a few days later we were informed there was an error and that Coral do not supply outward opening stable doors.
2. We were thinking of having a door in a particular shade of yellow, but were concerned the catalogue image was not a true representation. We were informed that we could visit the nearest showroom, which is a 45 minute drive away and they would have specimens of the colour we could see. Having checked the Coral website for opening times of their showrooms we planned to arrive at least 30 minutes before it was due to close. When we arrived not only were we informed they were closing up for the day, but that the showroom does not have examples of the various colours. This was a wasted 1.5 hour drive.
3. We were interested in taking advantage of Coral's interest free finance package. But, when it came to the point in the online process to sign-up for the agreement neither Coral's sales team, nor the finance company, were able to provide the necessary link to complete the process. We left Coral to try and sort out the problem but, in the absence of a call back after a couple of days, we decided to cancel the finance arrangement and pay in full. Again, more wasted time on our part and a disappointing experience.
Despite these 3 issues in the sales process we did not receive any heartfelt apology, nor any goodwill gesture for the inconvenience and incurred petrol cost.

Respuesta de Coral Windows
Massive thankyou to Coral Windows, Sally, Simon but especially to Dave & Reece for being kind, and the excellent workmanship provided. Cleared up after themselves and was genuinely nice guys. Fantastic job. So happy 😊

Respuesta de Coral Windows
I’ve always had coral windows as l trust them no complaints the fitters were excellent very polite tidy excellent work , l do recommend

Respuesta de Coral Windows
A very neat and tidy job. No mess left, all rubbish taken away. Very happy with the door.

Respuesta de Coral Windows
Excellent service all the way and the window and door is solid and well made

Respuesta de Coral Windows
The men just arrive and get on with replacing the windows!

Respuesta de Coral Windows
Great price, great service, no nonsense sales, ordering, fitting and follow up.

Respuesta de Coral Windows
We have had coral windows before so when we needed a back door they were the first to contact. very pleased with the result.

Respuesta de Coral Windows
Good quality workmanship 2 doors and 2 french doors on the hottest day of the year, all done in one day, supplied cold drinks etc but they did not stop, very pleasant too.
I was disappointed that I rushed to get my order in to take advantage of the 30% discount to find that 3 days later their new discount advertised was “up to 50%”. But after emailing and phoning them I was told there was nothing they could do. It hasn’t put me off I would use this company again if needed.

Respuesta de Coral Windows
The two men who fitted my doors & window were efficient, pleasant & polite. The new items were fitted to the existing structures very neatly - and they tidied up after themselves! They also managed to complete the installations quicker than I expected. I am very pleased with the quality & security of the products.

Respuesta de Coral Windows
great service from start to finish, friendly informative staff throughout the process and loving the new windows and doors

Respuesta de Coral Windows
Great service, I was listened to and did not feel pushed into purchasing. Installation was efficient and to a really high standard.

Respuesta de Coral Windows
Friendly efficient . Good advice on initial visit & job completed on time & looks perfect, we’re very pleased & would definitely recommend Coral .

Respuesta de Coral Windows
They have put new windows in my house and 6 months later had them back to put a new window in my garage. Both excellent jobs.They are polite and curtious when I ring up and very helpful.

Respuesta de Coral Windows
I would recommend this company with high regard, from when John came to look and measure my door, gave me a quote the next day, surveyed the door the following week and with days the door was fitted, Adam came to fit the door he had a few hiccups when he was doing this but he was a up most professional in completing the door, the quality of the fitting was great and the service over all by coral was great and the price was comparable with other quotes I had, glad I went with Coral, thankyou

Respuesta de Coral Windows
Recently had our roofline done by Coral (we didnt know they did rooflines) The whole process was fab - Charles came out to quote us the day after we called. He didnt rush our decision and went through the whole process with us. Unfortunately, we had nesting birds in the soffits, after agreeing a date. The admin team were more than happy to delay the fitting until the birds had gone - they did this twice for us, as they stayed slightly longer than expected! When it came to the days before, we were notified directly by the scaffolders when they would arrive. The fitting was delayed due to a run over on another job, but we were updated regularly by the team. Lewis (our Installations Manager) along with Andy and Tyler (fitters) kept us notified of where they were with the job (Neither of us were at home while the roofline was being replaced) and both Andy and Tyler were incredibly helpful and approachable. It was a breath of fresh air to have workmen who were friendly and happy to help, and a team behind the scenes that were happy to delay due to unforseen circumstances. We would highly recommend Coral.

Respuesta de Coral Windows
Coral fitted two doors at my home in August 2023. I did not review them then because, although the workmanship was poor and caused considerable disruption, most issues were eventually dealt with once their Managing Director became involved. I accept that things go wrong, so I left it there.
This time, however, oh boy, do I feel aggrieved. The service was terrible, the attitude defensive and confrontational, and one response from their Service Manager seemed designed to anger an already frustrated customer further. The original installation was shoddy. There were gaps around the door, frame damage, and the door stuck and was difficult to adjust. I lost a day for fitting and another for remedial work, with no compensation.
We have maintained the doors every few months since installation. We even removed and carefully refitted the front door once to get a sofa into the house, so we are familiar with the hinges. The only component ever changed on the affected door was the euro-cylinder, replaced by a locksmith after keys and the address were stolen. Nothing else was altered.
This summer, at about 2am, the door suddenly would not open. Somebody inside had to open a window so we could climb through. We eventually got it open and had to bodge it closed to keep the house secure.
We then took a day off work for an engineer booked for Wednesday 22 July. Nobody arrived. There was no call, warning or update. Coral admitted in writing:
“Unfortunately due to an error your appointment was accidently missed off the engineers planner and therefore we were not aware of the appointment.”
That is Coral’s own admission. Yet instead of urgently attending to the customer they had already failed, they told us nobody would come until Monday, costing us another working day.
When I challenged their claim that this was being treated as a priority, the Service Manager replied:
“With all due respect, although you may not feel like you have been given priority I can assure you, you have.”
That aggressive, patronising response perfectly sums up Coral’s attitude. No, we had not been given priority. Coral missed the appointment through its own error, gave no warning, wasted a day of our time and then placed us into the next convenient space in its diary. Telling a customer they have been prioritised does not make it true.
Priority would have meant acknowledging the failure and attending urgently. Instead, Coral quoted its terms and conditions to explain why it would not compensate us for lost wages. Coral made the mistake. We carried the cost.
When the engineer eventually attended, he replaced the complete locking strip and day-latch mechanism, plus the receiving strip in the frame. He reused the euro-cylinder, confirming it was not the failed component. The door now works reasonably, although I would not call it perfect.
More concerningly, he identified a missing retaining screw in the top frame plate and six missing grub screws across all three hinges. We have never removed those screws and had never seen them fitted. The engineer insisted they were installed by the manufacturer. If so, where did they go? They were either absent from installation or removed during Coral’s work.
The engineer stressed that the euro-cylinder was not supplied by Coral, despite reusing it and replacing Coral’s actual locking mechanism. He was snarly, dismissive and appeared determined to show that none of this could possibly be Coral’s fault.
We followed the suggested maintenance every few months, so lack of maintenance does not explain a failed locking mechanism, a threaded fixing or six missing hinge screws.
I gave Coral the benefit of the doubt in 2023. After this experience, I cannot remain silent and let others assume they will receive good service when something goes wrong.
I would not use Coral again.

Respuesta de Coral Windows

Respuesta de Coral Windows
The team at Coral Windows (Bradford) have been fantastic. From initial quotation to completion of works has been a great experience. Any questions raised were answered and any issues were resolved immediately. The fitters, Andy and Tyler were polite, punctual and showed true expertise in their field of work. Craftsmanship highest standard. They are a great asset to the team. We would recommend Coral Windows to family amd friends.

Respuesta de Coral Windows
Clean Tidy and organised.
Arrived on time.
Friendly guys. I have already recommended Coral to 3 neighbours

Respuesta de Coral Windows
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