Cosy Llama Opiniones 145

Delivery was quick. Quality is gorgeous, soft an luxurious, perfect for my daughter's cold and windy wedding day!

I purchased a Cosy Llama pashmina for my daughter's wedding at the end of March 2026. The pasmina was warm and comforting on a chilly spring wedding day. I purchased the colour 'pearl' which was complimented on by many guests. My daughter has worn the pashmina several times since the wedding and absolutely loves the quality and feeling it brings to her when she wears it. I am delighted with the purchase.

Not a great experience. While the shawl itself is nice, the returns process is a nightmare. Don’t believe their claims of a “hassle free” experience. The business is based in Portugal and there are several import duties you have to pay to ship goods into the country, even returns. On top of that, Cosy Llama actually charges you for the apparently “free” shipping - I’m not just talking about the return shipping which is obviously also on top. I paid $216 AUD for my shawl and the ultimate cost to return it was $234, once all was said and done. It’s a rort and clearly false advertising so I’ve reported them to the ACCC.

The shawl arrived promptly and was of very good quality. It was much appreciated by the receipient.

There is no false advertising I got exactly what I saw in the photo’s!

Perfect product.

Beautiful and soft! Quite warm and elegant.

Fast delivery and excellent quality when it arrived

customer service, delivery, quality of product all 5 star :-) I found Cosy Llama very easy to deal with, despite the fact that I live in Australia. I emailed a question prior to purchase and the team got back to me within a day. My order came quickly & is so beautiful. thank you

I was very pleased with my shawl. Great quality and feels warm and comfortable. Thank you. The packaging is great too!

Very happy with quality and service , fast shipping and shawl was wrapped beautifully. The cranberry color shawl was exactly as pictured.
Thank you Cosy Llama !

Quick delivery, Beautiful packaging.

J’ai reçu des échantillons de tissus et couleur trés vite, ce qui m’a permis de choisir mon étole, qui est douce, chaude, et de bonne tenue pour un effet superbe pour le mariage de ma fille et à porter aussi au quotidien. Envoi rapide et soigné. J’en commencerai une autre probablement.

Lovely product great service prompt delivery.

Quick accurate acknowledgement of payment and confirmation of posting.
Beautifully wrapped in tissue and ribbon. Product beautifully warm and soft. Colour perfect-thank you!

Vyborna kvalita, krasna farba, rychle dodanie. Odporucam👍

Le produit excellent