The Cotswold Company - Bath Opiniones 168

TrustScore: 5 sobre 5

4,8

Northgate Street 12, BA1 5AS Bath, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went into Store, and although the item I had seen online was not available instore as it was being dis countinued, the staff were able to show me a similar range which I was happy with. Yes I apprec... Ver más

Valorada con 5 estrellas sobre 5

The assistant (I think her name was Jules in the Bath store) helped us greatly. She was no pressure, but provided lots of information on the different styles of furniture. We placed an order

Valorada con 5 estrellas sobre 5

What a wonderful experience we had with Siu-Pai and Simon K. delivering our lovely tables from Cotswold Company. Exceptionally friendly, polite, and good-humoured. Unboxed outside our home to reduce t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mike and Dan, who delivered all our furniture today were professional and extremely advisable. They took care they didn’t scratch any of our walls and insured we were happy with everything. We had a s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de muebles
  3. Tienda de mobiliario para salones

Escrito por la empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito por la empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Información de contacto

  • Northgate Street 12, BA1 5AS, Bath, England, Reino Unido

  • 01225 965805

4,8

Excelente

TrustScore: 5 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Cotswold Company TV advert

Have you noticed that the current Cotswold Company TV advert, does not represent people of colour, not even as the hired help 🤔 it would seem as though signature quality is only attainable, if you're of the whiter persuasion!!

26 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good morning Clive Harvey,

Thank you for taking the time to share this with us.

We want all customers to feel seen, welcomed and included, and appreciate your comments regarding our TV advert.

Feedback like this is valuable in helping us continue to learn and improve, and your comment will be shared internally with the relevant team.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Browsed online initially then went to the Bath Store

I went into Store, and although the item I had seen online was not available instore as it was being dis countinued, the staff were able to show me a similar range which I was happy with. Yes I appreciate that grains of wood can vary but will not know this until I take delivery

22 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

The assistant (I think her name was Jules in the Bath store) helped us greatly. She was no pressure, but provided lots of information on the different styles of furniture. We placed an order

22 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mike and Dan

Mike and Dan, who delivered all our furniture today were professional and extremely advisable. They took care they didn’t scratch any of our walls and insured we were happy with everything. We had a slight damage which was quickly dealt with by Mike and Dan. These two are a credit to the company. I was very impressed and will certainly prepare to send the rest of my products through them.

14 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Diane Wilder,

We appreciate your positive feedback regarding the professional and helpful delivery. We are happy to hear that our team took care of your walls and addressed the slight damage quickly. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Great customer service from Sal who…

Great customer service from Sal who went through all our options with ideas as well

11 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Stanley,

We're so glad you had a great experience with our team. We appreciate your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

What a wonderful experience we had with…

What a wonderful experience we had with Siu-Pai and Simon K. delivering our lovely tables from Cotswold Company. Exceptionally friendly, polite, and good-humoured. Unboxed outside our home to reduce the mess, carried our bedside tables up flights of stairs with no hesitation, and wanted to make sure we were pleased with our purchases. Just a brilliant experience with these two men.

7 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Susan,

We appreciate your positive feedback regarding the delivery of your tables. We're happy to hear that the team was friendly, polite, and helpful, and that you were pleased with your purchases. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Super efficient ordering service from…

Super efficient ordering service from the Bath team. V helpful and informative.
Delivery wise Gary and Jake delivering our order were great. Polite, helpful, efficient and effective at everything they did during delivery.
Would very much recommend!

6 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Mr S, Bristol,

We're happy to hear that the ordering service was super efficient and informative. It's great to know the delivery team was polite, helpful, and effective. We appreciate your recommendation and positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

My furniture order no 6592003

My furniture order no. 6592003 was delivered on time with great care by Charlie and Kyle J
They were friendly, respectful and carried the furniture into my house with care and respect for my house too.

5 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Angela Clements,

We're happy to hear that your furniture was delivered on time and with great care. We appreciate your positive feedback regarding the team's friendly and respectful service.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

First class service from the Cotswold…

First class service from the Cotswold Company, from the very helpful staff in the Bath office to both the delivery drivers Kyle and Stuart who were really polite and helpful. Would highly recommend them.

1 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Paul Gane,

We appreciate you sharing your experience with us. We're so glad to hear that our team in the Bath office and our delivery team were helpful and polite. Thank you for your recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Delivery Service

Rich and Daz arrived on time and were polite and courteous during the delivery. They did a brilliant job building the wardrobe right where we wanted it and gave advice on how to look after it and the 7 drawer chest that came with it.

Thank you!

29 de abril de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Chris Moore,

We appreciate you sharing your positive delivery experience. We're happy to hear that the team was punctual, polite, and helpful in building the wardrobe and offering care advice. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Very knowledgeable and helpful staff in…

Very knowledgeable and helpful staff in store. Delivery time was slightly quicker than quoted. Earle and Mark were great bringing the sofas in and checking them over with us. Very good delivery team. Very happy with the sofas - excellent quality.

29 de abril de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Thomas,

We appreciate your feedback and are happy to hear that our staff were knowledgeable and helpful. It's great that the delivery team was efficient and you are pleased with your sofas' quality.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Kate was really helpful and spent…

Kate was really helpful and spent considerable time with us,which enabled us to make decisions and place two orders.
The furniture on display was exceptionally good.

28 de abril de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Bath

Respuesta de The Cotswold Company - Bath

Good afternoon Richard Sibley,

We appreciate you sharing your experience. We're happy to hear that our team member was helpful and that you were able to place your orders. It's great you liked our furniture!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Great from start to finish

We visited the Bath store as wanted to see the furniture before purchasing. Great experience, very helpful and accommodating. Excellent updates on expected delivery times and it was delivered sooner than originally informed. Charlie and Kyle J came to deliver and build the furniture. They were quick and efficient and very accommodating when we weren’t quite sure where to have the wardrobe.
We returned one item as it wouldn’t fit and we were swiftly contacted to arrange refund.

22 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently ordered from Cotswold…

Recently ordered from Cotswold Furniture company and from ordering to delivery the whole process was easy with regular delivery updates. Delivery was on time and the delivery guy Gary was really good. Had the bed up in no time and on his own.

24 de abril de 2026
Opinión espontánea

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