Robert was absolutely superb, very knowledgeable and supported our decision choices. We went in to look at sofas and walked out with a dining table. Great experience, will definitely be back.
La empresa ha respondido
Localización
Cambiar localizaciónUnit B1 Braintree Retail and Leisure Park, Charter Way, CM77 8YJ Braintree, Essex, GB
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Consulta las opiniones de los clientes
What a great place, the furniture is amazing for an outlet, the slightest mark and sooo much ch off the RRP. All staff were super helpful and smiling. Darren who served us was really informative about... Ver más
La empresa ha respondido
Highly recommend the Braintree Outlet store. The store had a super selection of quality items and i purchased several items. Really impressed with the friendly service from the whole team, especially... Ver más
La empresa ha respondido
Just purchased bedroom wardrobes and Chest draws, great team ,at Braintree Freeport, really knowledgeable, and would definitely go back , plus saved £1000 on retail ,cannot fault , Thank you
Información sobre la empresa
Escrito por la empresa
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Escrito por la empresa
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Información de contacto
Unit B1 Braintree Retail and Leisure Park, Charter Way, CM77 8YJ, Braintree, Essex, Reino Unido
- 01376 526489
4,6
Excelente
29 opiniones
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Delighted this store has opened at…
Delighted this store has opened at Braintree and what wonderful staff! Everyone was so helpful - from helping me choose the correct product, to measuring my car to make sure I could take it home to even loading the item for me - thank you to everyone involved!
16 de diciembre de 2025
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great service
Layla and Frankie went above and beyond- fantastic service! We are delighted with our new desk. Well done guys!
14 de diciembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Braintree Outlet
Good afternoon Mrs Nichola G,
We're so happy to hear that you are delighted with your new desk and that you had a fantastic experience. We appreciate you taking the time to leave us this positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Rob & Layla were super helpful
Rob & Layla were super helpful - so knowledgeable. Will be back to spend more!
13 de diciembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Braintree Outlet
Good afternoon Lee Goodwin,
We're happy to hear that you found our team members so helpful and knowledgeable! Thank you for the great feedback; we look forward to your return.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great service & customer experience
Great service & customer experience, all staff friendly and super helpful; particularly Robert!! Thank you so much for your help!!
13 de diciembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Braintree Outlet
Good afternoon Lauren O'Sullivan,
We're happy to hear that you had a great experience! Our team strives to provide excellent service, and we appreciate your acknowledging their helpfulness. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
I was excited to go to the Cotswold…
I was excited to go to the Cotswold company outlet and was very disappointed. Yes the items are discounted but that’s because they are missing great big chunks out of them? Surely no one is going to buy this furniture for hundreds or even thousands in some cases with such huge imperfections? There was a wardrobe for well over £1000 which 3 big chunks out of it and missing paint
10 de diciembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Braintree Outlet
Good morning Ellie,
Thank you for sharing your feedback with us.
Our Outlet stores are specifically dedicated to selling items that may have cosmetic imperfections, such as dents, scratches, or slight marks, at a reduced price. This is the intended nature of our Outlet range, and many customers visit these locations knowing they can find great value on items that aren’t in perfect condition.
If you’re looking for pristine, brand-new items, we invite you to visit our showroom or browse our full product range on our website, where you’ll find our latest collections in perfect condition.
We appreciate your comments and hope this helps clarify the purpose of our Outlet stores.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very helpful in store
Very helpful in store! Some beautiful pieces and great discounts
7 de diciembre de 2025
Opinión espontánea
We had a brilliant experience here
We had a brilliant experience here! We’re renovating our house and had our eyes on a couple of bedside tables and we found the two of them! The man that helped us was so lovely and took care in checking them over for us. He had a tattoo sleeve on his right arm (we couldn’t think of his name). Such a great experience and very happy we found what we were looking for - will definitely be back!
6 de diciembre de 2025
Opinión espontánea
What a great place
What a great place, the furniture is amazing for an outlet, the slightest mark and sooo much ch off the RRP. All staff were super helpful and smiling. Darren who served us was really informative about the furniture. Will definitely use this outlet store again
6 de diciembre de 2025
Opinión espontánea
Respuesta de The Cotswold Company - Braintree Outlet
Good afternoon Vicki Fidler,
We're happy to hear that you had a great experience! It's wonderful that you found our furniture selection amazing and our team helpful. We appreciate your positive feedback and look forward to assisting you again.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Staff were very friendly and welcoming
Staff were very friendly and welcoming. They were on hand to answer any questions. Nothing was too much trouble. They helped take the furniture out and put it into my car. Good supply of furniture at competitive prices. Good luck and hope the store is a great success.
4 de diciembre de 2025
Opinión espontánea
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