The Cotswold Company - Braintree Outlet Opiniones 

29
TrustScore: 4.5 sobre 5

4,6

Unit B1 Braintree Retail and Leisure Park, Charter Way, CM77 8YJ Braintree, Essex, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Robert was absolutely superb, very knowledgeable and supported our decision choices. We went in to look at sofas and walked out with a dining table. Great experience, will definitely be back.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a great place, the furniture is amazing for an outlet, the slightest mark and sooo much ch off the RRP. All staff were super helpful and smiling. Darren who served us was really informative about... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommend the Braintree Outlet store. The store had a super selection of quality items and i purchased several items. Really impressed with the friendly service from the whole team, especially... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just purchased bedroom wardrobes and Chest draws, great team ,at Braintree Freeport, really knowledgeable, and would definitely go back , plus saved £1000 on retail ,cannot fault , Thank you


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de muebles
  3. Tienda de mobiliario para salones

Escrito por la empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito por la empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Información de contacto

  • Unit B1 Braintree Retail and Leisure Park, Charter Way, CM77 8YJ, Braintree, Essex, Reino Unido

  • 01376 526489

4,6

Excelente

TrustScore: 4.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(29)

5341 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Superb customer experience

Robert was absolutely superb, very knowledgeable and supported our decision choices. We went in to look at sofas and walked out with a dining table. Great experience, will definitely be back.

19 de agosto de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Ben Rowland,

We're so pleased to hear about your great experience and that our team member was so knowledgeable and supportive of your choices. It's wonderful that you found something you loved, even if it wasn't what you initially came in for! We look forward to welcoming you back.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Great customer service from Robert

Great customer service from Robert. Nothing was too much trouble to ensure we purchased what we were looking for.
Thank you

18 de julio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Susan Rothwell,

We're so glad to hear that our team member provided great customer service and ensured you purchased what you were looking for. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Most helpful gentleman called Robert…

Most helpful gentleman called Robert helped us in store today, couldn’t fault his service in any way! He answered all our questions, very professional and kind. Thank you so much ✨

6 de junio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Jade Hickmott,

We appreciate your positive feedback. We are so happy to hear our team member provided professional and kind service. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Thank you

Thank you. I am very pleased with all my purchases. Robert was very friendly incredibly helpful. A great shopping experience. Thank you! Jo

16 de mayo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Joanna Hughes,

We appreciate your positive feedback! We're happy to hear that you are pleased with your purchases and had a great shopping experience. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Robert was wonderfully helpful

Robert was wonderfully helpful. Thank you Robert 😊😊

12 de marzo de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Fiona,

We are so happy to hear that you found our team member helpful! We appreciate you taking the time to share your positive experience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Helpful and friendly staff

Anna and Darren in the store were really friendly and helpful! Highly recommend a visit.

3 de abril de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Melissa F,

We're happy to hear that our team members were friendly and helpful during your visit! We appreciate your recommending a visit to our store.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Exceptional customer service.

Robert and Layla provided ultimate customer care, really impressed with their patience and knowledge of all products. Highly recommend this store and will definitely return.

2 de abril de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Louise Halim,

We appreciate you sharing your experience. We're so happy to hear that you were impressed with the customer care, patience, and product knowledge. We look forward to your return!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

THE BEST CUSTOMER SERVICE!

I have to commend Robert who works at this company for his EXCELLENT customer service, brilliant sales mind and his patience. I had been in store, looked round decided I didn’t like anything and was literally walking out done when Robert stopped me. He asked me some questions I told him I had a couple of pieces of bedroom furniture at home but couldn’t find anything matching, that I’d look online at a later date… wait for sales see what I could do from home. I thanked him and was going to go. He didn’t just let me leave, he told me to hold on, stood with me and researched furniture on the computer, matched my current items gave me other options when the sizes wouldn’t work and got me exactly what I needed. I’m telling you now The Cotswold Company would not have got that sale if it wasn’t for him. This man needs a promotion! Thank you Robert, I’m truly appreciative and look forward to receiving the two chests of drawers that I bought.

27 de febrero de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Tammy and Garry Pepperman,

We're happy to hear that you had such a positive experience! It's wonderful to know that one of our team members went above and beyond to assist you in finding the perfect furniture. We appreciate you taking the time to share your feedback, and we're grateful for your purchase.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

After visiting the braintree store i…

After visiting the braintree store i had to leave a review
The staff there were superb!
Couldn't do enough for me, packed everything up for me and help me load on to the truck, Robert was incredible and went above and beyond for me, even found me a bench from another branch.
Layla, helped me load and wrapped the stuff.
Top service!! I would hire them 🫵🏼

21 de febrero de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Dean,

We're happy to hear that you had such a positive experience at our store. It's great to know the team went the extra mile to assist you with your purchase and loading. We appreciate your kind words and recognition of their exceptional service!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Robert gave great service

Robert gave great service, patient and willing to provide options

18 de febrero de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Terry,

We are happy to hear that you received great service. We appreciate you taking the time to leave us this positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Such a great Team at The Cotswold…

Such a great Team at The Cotswold Company, Braintree. Rob, Mark & Darren could not have been more helpful. Bought two beautiful light fittings and will be back to try to source bedroom furniture from the ever changing stock later in the year.

17 de febrero de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Clare R,

We're happy to hear that you had such a positive experience! We appreciate your kind words about the team's helpfulness and are delighted you love your new light fittings. We look forward to welcoming you back later in the year.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Highly recommend the Braintree Outlet…

Highly recommend the Braintree Outlet store. The store had a super selection of quality items and i purchased several items. Really impressed with the friendly service from the whole team, especially Layla who went above and beyond, helping pack and load our items. Will definitely return.

12 de febrero de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Braintree Outlet

Respuesta de The Cotswold Company - Braintree Outlet

Good afternoon Karen Sullivan,

We're happy to hear you recommend our Braintree Outlet store and found a super selection of quality items. We appreciate your kind words regarding the friendly service, especially from our team member, and we're glad they went above and beyond to assist you. We look forward to your return!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Really great experience

Really great, helpful team. A large amount of furniture which was displayed well. If you love the Cotswold company, this is worth a visit. Thx you.

19 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just purchased bedroom wardrobes and

Just purchased bedroom wardrobes and
Chest draws, great team ,at Braintree Freeport, really knowledgeable, and would definitely go back , plus saved £1000 on retail ,cannot fault , Thank you

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted this store has opened at…

Delighted this store has opened at Braintree and what wonderful staff! Everyone was so helpful - from helping me choose the correct product, to measuring my car to make sure I could take it home to even loading the item for me - thank you to everyone involved!

16 de diciembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más