Coyoti ski and snowboard Opiniones 

273
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service - I was a bit worried that the answerphone mentioned November opening hours - had Coyoti gone under in the pandemic ? No ! A reassuring phone call let me know my parcel was... Ver más

Valorada con 5 estrellas sobre 5

Can't recommend Simon and his team at Coyoti highly enough. My wife and I booked in for ski boot fitting and custom footbeds and were really impressed by the knowledgeable and professional service we... Ver más

Valorada con 5 estrellas sobre 5

Just purchased a Tahe Breeze Paddle. I'd search a number of outlets and Coyoti was the most attractively priced. However, free p&p only extended to mainland UK so this offset my saving and I had... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Very good customer service and prices. When I paid for my item to be delivered next day and it arrived a few days later; I queried this and was immediately given a delivery refund. Item was exactly wh... Ver más

Información sobre la empresa

  1. Tienda de deportes de invierno
  2. también en la categoría
  3. Tienda de esquís
  4. Tienda de ropa de invierno
  5. Tienda de snowboard
  6. Tienda de vestimenta deportiva

Información proporcionada por diversas fuentes externas

We have established a reputation for outstanding customer service, a premium ski and snowboard boot fitting service and an excellent in store ski and snowboarding tuning and repairs work shop. Our aim has always been to provide our customers with the very best products, product knowledge and customer service, we have an extensive range of ski and snowboarding equipment something for all budgets, packed with exceptional features to maximise your ability. You can be assured we cover every base when it comes to your ski and snowboard needs.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

273 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(273)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If I could give zero stars I would

If I could give zero stars I would. Ordered a surfboard and needed specific delivery instructions as no one would be home. As most people I have a Job and would need someone to take delivery of the board. Constantly chased Simon for an answer to be told it was shipped ( it was actually marked as shipped days prior). Chased constantly after it was supposedly with the courier then the tracking states delivered. Couldn’t have happened as no one was home. The signature was not mine and when I got home no board! After chasing again for an answer I got called by the driver who had supposedly returned to my home and had said he would have just left it and he would have signed for it. Alarmingly he thought it was a small box left. I reported this to Simon and still nothing. I send him a copy of my rights and chase constantly and still nothing apart from some total rubbish he has 30 days to deliver. 30 days gone and nothing. He claims the courier are saying I was home and told the driver to sign which is a lie. Simon made no effort or care to find the item and has washed his hands of it and will not give a refund. I am taking to the financial ombudsman. Do not buy anything online from them as this has been a total scam and I am hundreds of pounds out of pocket!

15 de octubre de 2021
Opinión espontánea
Logotipo de Coyoti ski and snowboard

Respuesta de Coyoti ski and snowboard

There are always two sides to every story, please look at other reviews, from genuine customers as people only ever say good things about our customer srvice and the products we sell.

Valorada con 5 estrellas sobre 5

Fantastic service

Website easy to manage and convenient, fast, efficient and friendly service and communication, would definitely recommend and intend to continue to shop here

4 de octubre de 2021
Valorada con 5 estrellas sobre 5

Wetsuits and surfboards

My wife, daughter and I were fitted for wetsuit for the first time. Not really knowing what we needed they gave us great assistance without the hard sell. We also bought a surfboard for our daughter and again, the advice was forthcoming.
We’ll be back soon to buy boards for my wife and I because we felt we could trust the advice and wouldn’t be over sold to.
Parking right at the front of the store is helpful too.
I’ve already recommended to a colleague who is going to go for a wetsuit.

14 de agosto de 2021
Logotipo de Coyoti ski and snowboard

Respuesta de Coyoti ski and snowboard

Thank you Ben your kind words they are very much appreciated.

Valorada con 5 estrellas sobre 5

Amazing service and friendly, knowledgable staff

My fiancé and I had been looking into getting paddle boards for a while and after reading numerous reviews, while researching multiple different places to buy from, we happened by chance to hear that Coyoti were selling them.
We went to see them with some prior knowledge of paddle boards and both having done the sport before, vaguely knew what we were looking for.
We spoke to Jack (well my fiancé spoke, I hammered him with questions) and honestly his service was brilliant! We also spoke with 2 other staff working, one was maybe the shop owner, who was both very friendly and extremely knowledgeable. The other was a polite and friendly young lady, which considering it was her first day, also gave great service.
We had all our (my) questions answered and more! We happily left the shop with the right boards for us (no hard selling of more expensive, yet unnecessary for our requirement products) plus wetsuits and accessories for year round enjoyment.

I don’t often leave reviews, but I honestly felt the service received by Jack and the others was worth mentioning.
If your looking for great advice, no hard selling and reasonable priced equipment, we would both highly recommend going to Coyoti!

Thanks for the great service guys and girls!

29 de julio de 2021
Opinión espontánea
Logotipo de Coyoti ski and snowboard

Respuesta de Coyoti ski and snowboard

Thank you Jonathan for your fantastic review, I will pass on your kind words to Jack and Aimee.

Valorada con 5 estrellas sobre 5

Brilliant!!

Fantastic service from the Team at Coyoti, went above and beyond to help us get our surfboard. Would highly recommend to anyone!

24 de julio de 2021
Valorada con 5 estrellas sobre 5

Boot and custom footbeds fitting

Can't recommend Simon and his team at Coyoti highly enough. My wife and I booked in for ski boot fitting and custom footbeds and were really impressed by the knowledgeable and professional service we received. We were guided through every step of the process taking on board our skiing experience and needs and felt safe in the knowledge we were getting the rights boots for us. Thanks guys.

15 de junio de 2021

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