Beware If Ordering a Mattress
I order a mattress through Coyuchi with the assurance that my old mattress would be taken away and recycled through LoadUp. Long story short, Coyuchi has not completed my order with LoadUp, and my Coyuchi mattress has been delivered. So, I now have a 140 pound mattress in my living room and nowhere to put it because I still have my old mattress.
Three calls to customer service with promises of a link to schedule my old mattress to be picked dup, with zero follow through. Emails to their customer service address have gone unanswered. Nice, expensive products, but a customer service debacle. Beware.








