Was not possible put 0
Was not possible out 0 stars or negative...thats why i put One star....Very disappointing experience with CPE.
I submitted a credit application and provided all the documents they requested. After that, I tried several times to contact them by phone and email to get an update on my application, but I received very poor communication and no proper follow-up.
I sent multiple emails without receiving a response. I also tried calling several times, but I could not get proper assistance in English or French, and on some occasions the call was simply ended without my issue being resolved.
Eventually, I received a message saying that they had not found a solution for my application, but without any proper explanation or useful follow-up.
I completely understand that a credit application can be refused. That is not my main complaint. My problem is the lack of communication, customer service and transparency throughout the process.
For a company dealing with people's financial situations, I expected much better professionalism and customer support.
Based on my personal experience, I would not recommend CPE.








