Credit Verify Opiniones 

414
•
TrustScore: 1 sobre 5

1,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

If I could leave a -3000 score, I would definitely do it if they get you they charge you a dollar for the first verification and then they automatically signed you up for a monthly credit score etc.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Oficina de crédito

Escrito por la empresa

Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

414 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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(414)

25 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I wanted to cancel but couldn't find who to contact…

You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.

I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

31 de julio de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Joleen Watson,

Thank you for contacting Customer Care,

Our record shows you already called us today 01/23/2023, and we helped in canceling your account. This email is to inform you that your account has been successfully canceled as of 01/23/2023. To confirm, there will be no further charges from us in the future.

Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.

We are open from Monday to Friday from 10 AM - 6 PM EST.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

SCAM

YOU GUYS ARE TOTALLY SCAM. YOU CHARGED ME AGAIN THIS MONTH BUT I CANCELED MY ACCOUNT SINCE DECEMBER 19. YOU DIDN'T REFUND MY DECEMEBER CHARGED AND IM STILL WAITING FOR YOUR EMAIL L...LIKE SERIOUSLY SOMEBODY NEED TO CALL ME AS SOON AS POSSIBLE

21 de enero de 2023
Opinión espontánea
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Respuesta de Credit Verify

Dear Evelyn Fox,

Upon checking our system, we see that you already called us on 01/23/23 and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future.

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

This company is a SCAM!!

This company is a SCAM!!! They will change you from the free membership to the monthly one. and you can not cancel your membership and charge you every month. I have tried to call the number provided and can't even get through to them as it does not even ring. Absolutely terrible experience!!!!!

16 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Kam Fai Wong,

Thank you for contacting Customer Care,

This is to inform you that your account has been successfully canceled as of 01/19/2023. To confirm, there will be no further charges or shipments from us in the future.

Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.

We are open from Monday to Friday from 10 AM - 6 PM EST.

Regards,
Customer Care

Valorada con 4 estrellas sobre 5

The representative that I dealt with…

The representative that I dealt with was very professional and understanding and made sure that I was clear about my options and gave me an excellent explanation of what needed to happen in order for my request to be fulfilled

17 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Thank you for the feedback, we are happy you are enjoying our service.

Valorada con 5 estrellas sobre 5

customer service rep is such a delight!!!

customer service rep is courteous, knowledgeable, and attentive listener. he validates my concern, did not talk down on me. instead he coveys understanding and empathy. marvin is very delightful to converse with because he shows and lends humanity.

16 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Hi,

Thank you for the feedback, we are able to help you out with your concern.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

Multiple Scams with this company

Responded to my review said they issued a refund to check my email in the next 24-48 hours . Absolutely nothing . They called and left a voicemail saying the same thing l. Then I received another voicemail from them about another lady trying to get nearly 400 back for some other service. They can’t even keep their scams straight with the people they are scamming I have both voicemails and will be submitting them both to my bank on their investigation into it. There should be an option to leave 0 stars

12 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Amanda,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

Scam, will charge your account monthly and not allow you to cancel

Signed up for the "free" service and the $1 credit report I am now being charged $34.95 and $9.95 monthly. If you call the number on the site to cancel (1 866 899 3175) you receive a message that it is not in service. The only way to cancel is apparently sending them a letter, this company is a scam and likely a front to collect sensitive data.

UPDATE
If you call from the number registered to your account it will say the number is out of service, borrow a friend's phone or generate a number and magically you will get through.

12 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give this company 0 stars if it…

I would give this company 0 stars if it were an option.
I did not authorize this subscription purchase.
I called to have my payments of $29.95 (CAN) refunded - they have charged me every month since December 2021!!!
I called customer service and the poor girl (I imagine she's getting these calls all the time) offered to cancel my subscription. When I requested the refund she said they cannot do refunds (strange because Credit Verify's replies to other complaints on this site mention REFUNDS). I asked that she escalate the call to a manager, she refused and upon further disputing on my end, she didn't hang up, just disappeared. Dead line, no response.
I WANT MY MONEY BACK!!

$29.95 multiplied by 12 charges totals $359.40 (CAN). I want this money back.

CREDIT VERIFY is a bunch of scammers.

*****
UPDATE #1
I called back, again and again. Finally, I got through, went over the same issues with the CSR, and demanded to speak to a manager/supervisor, I was told they would have one call me.
To my surprise, a supervisor did return my call.
They offered to refund me one month - I told them that was unacceptable. They offered to refund me half of the total - I told them that was unacceptable and added that I would not accept anything less than all charges in full or I would pursue legal action. I was put on hold and when the supervisor returned they told me that I would be refunded in full in 7-10 business days (if I agreed not to pursue legal action upon my repayment - I accepted.

I stand by my original review, I only wanted to update this for anyone else who has found themselves in the same situation.
*****

*****
UPDATE #2
I have received 4 out of 12 refunds. I was promised all 12 - no explanation or reply from the company.
Legal action will commence if I do not receive the remaining 8 payments ASAP.
*****

*****
UPDATE #3
A supervisor was supposed to call me back to discuss the outstanding 8 refunds. No call back was received. I am calling customer service again today.
This company does not keep its promises and makes it very difficult to get your money back. I imagine that this is how they make their money, they count on people to give up.
*****

*****
UPDATE #4
I received a 'call back', too bad it was set up to go STRAIGHT TO VOICEMAIL.
I am going to move straight to legal action if this is not resolved today.
*****

9 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Leena Heikkila,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. As a courtesy, we process an additional refund that will be credited to your bank account in 7-10 business days

Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

I contacted customer service to cancel…

I contacted customer service to cancel and be refunded a pending charge for the subscription. They said they will cancel my subscription, but they will not refund my money.

9 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Dylan Gillies,

Upon checking our system, we see that you already called us on 01/09/23 and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that would require 7–10 business days to be credited back to your account.

Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175 and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10AM to 6PM EST.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

I have tried to call the customer…

I have tried to call the customer service line to cancel and always says number is not in service. A few times when it has answered it says please wait than hangs up. I’m being scammed here and they keep taking $25 a month and I can’t get it cancelled. Everything they offer is free in Credit Karma and Borrowell.

I have tried to cancel this a few times and then even today the person that I finally got through to who did help me cancel it kept trying to offer me more of a discount. With the information on the service I was not happy I sent numerous messages through the account in order to cancel, and it never happened and I kept getting charged. I will be watching closely to make sure it is fully cancelled as I have not paid for service for a couple months that I did not want.

Scammers

9 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Richard,

Upon checking our system, we see that you called  in today and one of our customer representatives assisted you in canceling your account. To confirm, there will be no further charges from us in the future. Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards, 
Customer Care

Valorada con 1 estrellas sobre 5

This company is a scam

This company is a scam! I have tried to call the number provided and can't even get through to them as it does not even ring. I have locked my credit cards and reported this as fraud! DO NOT USE THIS COMPANY it is a scam

5 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Maggie ,

Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

I've tried contacting them but no one's…

I've tried contacting them but no one's picking up. so it makes very hard to cancel my account.

2 de enero de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear RB,

Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 4 estrellas sobre 5

Answering fast

30 de diciembre de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Fahimeh,

Thank you for your feedback. Should you have questions, please call our customer service line at 1-866-899-3175 between 10 a.m. and 6 p.m. EST and we will happily assist you

Credit Verify

Valorada con 1 estrellas sobre 5

They charged me 35$ and I never signed…

They charged me 35$ and I never signed up with them and I have no idea how they got my credit card information.

28 de diciembre de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Sarah Nelin,

Upon checking our system, we see that one of our supervisors called you today and assisted you in canceling your account. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that will be credited back to your account in 7–10 business days. Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.

Regards,
Customer Care

Valorada con 1 estrellas sobre 5

SCAM SCAM SCAM

DO NOT GIVE THEM YOUR CREDIT CARD INFO.
When you sign up they will ask for your credit card details (TO VERIFY YOUR IDENTITY).

they will charge 1.9 dollars immediately
then 40.77 after one week.

29 de diciembre de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Ziad Ragab,

Please call our customer service line at 1-866-899-3175 between 10 am-6 pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 2 estrellas sobre 5

I did the 7 day trial

I did the 7 day trial , then tried to cancel but no replies Didn’t even get the $25! Now I’m getting charged $1 here $1 there. I went and signed up at PMF verify and lo and behold it’s Cverify and I’ve been charged $1 no where does it say I’m going to be charged at all!!!! REFUND!!!!!

28 de diciembre de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Tammy,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

Absolutely terrible support and…

Absolutely terrible support and impossible to cancel.

I've been trying to cancel mine and my wife's accounts before the 7 day trial ends and I've been unable to get anyone on the phone. Next step will be to report my charges as fraudulent to our credit card companies if I can't get a hold of them.

27 de diciembre de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Ayden,

Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.

Credit Verify

Valorada con 1 estrellas sobre 5

Do not use this company

My name is Jacobo Gutirrez and indeed nowhere do they notify you that they will change you from the free membership to the monthly one. For the same reason, I tell this company to cancel my account. My username jacobo.gutierrez.h , my phone number is 4372593143 that is sufficient to find my account and cancel it. I already sent you some emails from my account on your page. And i want you to send my a mail with the confirmation of the canceling of my account, If you do that, I will not call you and demand for money back, nor talk to my bank.....Cheers.

23 de diciembre de 2022
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Jacobo Gutirrez,

We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that would require 7–10 business days to be credited back to your account.

Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175 and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10AM to 6PM EST.

Regards,
Customer Care

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