This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más
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This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más
La empresa ha respondido
If I could leave a -3000 score, I would definitely do it if they get you they charge you a dollar for the first verification and then they automatically signed you up for a monthly credit score etc.... Ver más
La empresa ha respondido
You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... Ver más
La empresa ha respondido
Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver más
La empresa ha respondido
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canadá
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.
I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

Respuesta de Credit Verify
YOU GUYS ARE TOTALLY SCAM. YOU CHARGED ME AGAIN THIS MONTH BUT I CANCELED MY ACCOUNT SINCE DECEMBER 19. YOU DIDN'T REFUND MY DECEMEBER CHARGED AND IM STILL WAITING FOR YOUR EMAIL L...LIKE SERIOUSLY SOMEBODY NEED TO CALL ME AS SOON AS POSSIBLE

Respuesta de Credit Verify
This company is a SCAM!!! They will change you from the free membership to the monthly one. and you can not cancel your membership and charge you every month. I have tried to call the number provided and can't even get through to them as it does not even ring. Absolutely terrible experience!!!!!

Respuesta de Credit Verify
The representative that I dealt with was very professional and understanding and made sure that I was clear about my options and gave me an excellent explanation of what needed to happen in order for my request to be fulfilled

Respuesta de Credit Verify
customer service rep is courteous, knowledgeable, and attentive listener. he validates my concern, did not talk down on me. instead he coveys understanding and empathy. marvin is very delightful to converse with because he shows and lends humanity.

Respuesta de Credit Verify
Responded to my review said they issued a refund to check my email in the next 24-48 hours . Absolutely nothing . They called and left a voicemail saying the same thing l. Then I received another voicemail from them about another lady trying to get nearly 400 back for some other service. They can’t even keep their scams straight with the people they are scamming I have both voicemails and will be submitting them both to my bank on their investigation into it. There should be an option to leave 0 stars

Respuesta de Credit Verify
Signed up for the "free" service and the $1 credit report I am now being charged $34.95 and $9.95 monthly. If you call the number on the site to cancel (1 866 899 3175) you receive a message that it is not in service. The only way to cancel is apparently sending them a letter, this company is a scam and likely a front to collect sensitive data.
UPDATE
If you call from the number registered to your account it will say the number is out of service, borrow a friend's phone or generate a number and magically you will get through.
I would give this company 0 stars if it were an option.
I did not authorize this subscription purchase.
I called to have my payments of $29.95 (CAN) refunded - they have charged me every month since December 2021!!!
I called customer service and the poor girl (I imagine she's getting these calls all the time) offered to cancel my subscription. When I requested the refund she said they cannot do refunds (strange because Credit Verify's replies to other complaints on this site mention REFUNDS). I asked that she escalate the call to a manager, she refused and upon further disputing on my end, she didn't hang up, just disappeared. Dead line, no response.
I WANT MY MONEY BACK!!
$29.95 multiplied by 12 charges totals $359.40 (CAN). I want this money back.
CREDIT VERIFY is a bunch of scammers.
*****
UPDATE #1
I called back, again and again. Finally, I got through, went over the same issues with the CSR, and demanded to speak to a manager/supervisor, I was told they would have one call me.
To my surprise, a supervisor did return my call.
They offered to refund me one month - I told them that was unacceptable. They offered to refund me half of the total - I told them that was unacceptable and added that I would not accept anything less than all charges in full or I would pursue legal action. I was put on hold and when the supervisor returned they told me that I would be refunded in full in 7-10 business days (if I agreed not to pursue legal action upon my repayment - I accepted.
I stand by my original review, I only wanted to update this for anyone else who has found themselves in the same situation.
*****
*****
UPDATE #2
I have received 4 out of 12 refunds. I was promised all 12 - no explanation or reply from the company.
Legal action will commence if I do not receive the remaining 8 payments ASAP.
*****
*****
UPDATE #3
A supervisor was supposed to call me back to discuss the outstanding 8 refunds. No call back was received. I am calling customer service again today.
This company does not keep its promises and makes it very difficult to get your money back. I imagine that this is how they make their money, they count on people to give up.
*****
*****
UPDATE #4
I received a 'call back', too bad it was set up to go STRAIGHT TO VOICEMAIL.
I am going to move straight to legal action if this is not resolved today.
*****

Respuesta de Credit Verify

Respuesta de Credit Verify
I contacted customer service to cancel and be refunded a pending charge for the subscription. They said they will cancel my subscription, but they will not refund my money.

Respuesta de Credit Verify
I have tried to call the customer service line to cancel and always says number is not in service. A few times when it has answered it says please wait than hangs up. I’m being scammed here and they keep taking $25 a month and I can’t get it cancelled. Everything they offer is free in Credit Karma and Borrowell.
I have tried to cancel this a few times and then even today the person that I finally got through to who did help me cancel it kept trying to offer me more of a discount. With the information on the service I was not happy I sent numerous messages through the account in order to cancel, and it never happened and I kept getting charged. I will be watching closely to make sure it is fully cancelled as I have not paid for service for a couple months that I did not want.
Scammers

Respuesta de Credit Verify
This company is a scam! I have tried to call the number provided and can't even get through to them as it does not even ring. I have locked my credit cards and reported this as fraud! DO NOT USE THIS COMPANY it is a scam

Respuesta de Credit Verify
I've tried contacting them but no one's picking up. so it makes very hard to cancel my account.

Respuesta de Credit Verify
They charged me 35$ and I never signed up with them and I have no idea how they got my credit card information.

Respuesta de Credit Verify
DO NOT GIVE THEM YOUR CREDIT CARD INFO.
When you sign up they will ask for your credit card details (TO VERIFY YOUR IDENTITY).
they will charge 1.9 dollars immediately
then 40.77 after one week.

Respuesta de Credit Verify
I did the 7 day trial , then tried to cancel but no replies Didn’t even get the $25! Now I’m getting charged $1 here $1 there. I went and signed up at PMF verify and lo and behold it’s Cverify and I’ve been charged $1 no where does it say I’m going to be charged at all!!!! REFUND!!!!!

Respuesta de Credit Verify
Absolutely terrible support and impossible to cancel.
I've been trying to cancel mine and my wife's accounts before the 7 day trial ends and I've been unable to get anyone on the phone. Next step will be to report my charges as fraudulent to our credit card companies if I can't get a hold of them.

Respuesta de Credit Verify
My name is Jacobo Gutirrez and indeed nowhere do they notify you that they will change you from the free membership to the monthly one. For the same reason, I tell this company to cancel my account. My username jacobo.gutierrez.h , my phone number is 4372593143 that is sufficient to find my account and cancel it. I already sent you some emails from my account on your page. And i want you to send my a mail with the confirmation of the canceling of my account, If you do that, I will not call you and demand for money back, nor talk to my bank.....Cheers.

Respuesta de Credit Verify
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