Cook Taylor Woodhouse Solicitors LTD Opiniones 

2370
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Definitely will recommend. We have amazing experience with buying our first property. Professional and quickly, made the whole process much easier. A special thank you to our solicitor Lavona... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A massive thank you to Farhat, Marie-Anna, and Carol for guiding us through the purchase of our Auction property! Right from my first call, Carol was so warm and helpful, which was a huge relief afte... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Anila M was superb. Efficient and always helpful, Anila helped us at a number of points when there were delays with our buyer and his buyer. Her colleague Rosie was also great, helping to see us over... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

'I had a fantastic experience working with Anila Marsh and all the team for my recent home purchase. They made the completion process stress-free, professional, and smooth from start to finish. High... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Abogado especializado en transacciones inmobiliarias

Información proporcionada por diversas fuentes externas

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

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4,8

Todas las opiniones

(2370)

563 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jessica Murphy was extremely helpful…

Jessica Murphy was extremely helpful and professional from start to finish, I’m very grateful for the help and advice she gave throughout the process.
Amanda luxford

14 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your kind review, Amanda. We're delighted to hear that Jessica provided such helpful and professional support throughout your transaction.

Purchasing or selling a property can be a significant milestone, and it's wonderful to know that Jessica's advice and guidance helped make the process a positive experience.

Thank you for choosing Cook Taylor Woodhouse, and we wish you all the very best for the future

Valorada con 5 estrellas sobre 5

We had the pleasure of Kim Morris…

We had the pleasure of Kim Morris dealing with our case. We also had Helen assisting and between them both we completed on our house sale and purchase even after we thought it wouldn't go through due to issues with our sellers. They made it happen for us and we are so grateful that we are now in our new home and that we chose CTW for our property sale/purchase. Would gladly recommend them and thanks again for everything! A & S xxx

7 de septiembre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your wonderful review, Amy. We're delighted to hear that Kim and Helen were able to guide you through your sale and purchase, especially when things became challenging along the way.

It's fantastic to know that their dedication and perseverance helped achieve a successful outcome and get you into your new home.

Thank you for placing your trust in Cook Taylor Woodhouse and for your recommendation.

Valorada con 5 estrellas sobre 5

Great Experience

Ocea made the whole process of moving into our new home smooth and stress free. She was professional, efficient and always helpful throughout. I couldn’t recommend them enough to anyone in the future.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your review. We're delighted to hear that Ocea made your move into your new home a smooth and stress-free experience.

Providing a professional, efficient and supportive service is something we pride ourselves on, so it's fantastic to know Ocea delivered this throughout your transaction.

Thank you for choosing Cook Taylor Woodhouse and for your recommendation.

Valorada con 5 estrellas sobre 5

Definitely will recommend


Definitely will recommend. We have amazing experience with buying our first property. Professional and quickly, made the whole process much easier.

A special thank you to our solicitor Lavona, very kind and helpful, keeps things moving smoothly and made sure we are guided through every step of the process.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your wonderful review, Anna. We're delighted to hear that you had such a positive experience purchasing your first property with us.

A special thank you for your kind words about Lavona. We're pleased to hear that her support, guidance and proactive approach helped make the process smoother and easier for you.

Congratulations on your first home, and thank you for choosing Cook Taylor Woodhouse.

Valorada con 5 estrellas sobre 5

A massive thank you to Farhat and team

A massive thank you to Farhat, Marie-Anna, and Carol for guiding us through the purchase of our Auction property! Right from my first call, Carol was so warm and helpful, which was a huge relief after having no luck with other local firms. Farhat and Marie-Anna were both incredibly knowledgeable and patient, which meant everything to us as first-time auction buyers. Wonderful service from start to finish!

18 de septiembre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your wonderful review, Laura. We're delighted to hear that Farhat, Marie-Anna and Carol provided such a positive experience throughout your auction property purchase.

Buying at auction can be a unique and fast-paced process, so it's fantastic to know that their knowledge, support and communication helped guide you every step of the way.

Thank you for choosing Cook Taylor Woodhouse, and we wish you every happiness in your new home.

Valorada con 5 estrellas sobre 5

'I had a fantastic experience working…

'I had a fantastic experience working with Anila Marsh and all the team for my recent home purchase. They made the completion process stress-free, professional, and smooth from start to finish. Highly recommended!'
Thank you again for all your help.
Lounis

9 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your wonderful review, Lounis. We're delighted to hear that Anila and the team made your home purchase a smooth, professional, and stress-free experience.

Thank you for choosing Cook Taylor Woodhouse, and we wish you every happiness in your new home.

Valorada con 5 estrellas sobre 5

Review

I found the service and staff exceptional. Chloe's team kept me informed every step of the way.Has this was my first time selling a house it was brilliant. They were efficient in everything they.I like to wish Chloe and her team all the best for the future Thank you all. Would use you again.

12 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your kind review, Steve. We're delighted to hear that Chloe and her team provided such a positive experience during your first house sale. Keeping clients informed and ensuring matters progress smoothly is something we take great pride in.

Thank you for choosing Cook Taylor Woodhouse, and we look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

We are first time buyers

We are first time buyers, it has been a pleasure having Cook Taylor Woodhouse Solicitors working on our property for us. Both Jessica Murphy and Kirsty McMahon have been very supportive and helpful during a very challenging and complex process. We will definitely look to use Cook Taylor Woodhouse Solicitors in the future

12 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your kind review, James. We're delighted to hear that Jessica and Kirsty were able to support you through your first home purchase and help make the process a positive experience.

Buying your first home can be both exciting and challenging, so it's wonderful to know you felt supported throughout.

Congratulations on your new home, and we look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

CTW excellent conveyancing service

We engaged CTW to manage our lease extension as well as the conveyancing for our property sale and purchase. Their service was exemplary, with a consistently professional approach across all stages. Jessica and Chloe were especially commendable for their clear communication and regular updates.

CTW’s pricing is highly competitive, and we would confidently recommend their services.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your review, Leonard. We are delighted to hear that our team provided exemplary service throughout your lease extension, sale, and purchase.

It's wonderful to know that Jessica and Chloe kept you well informed with clear communication and regular updates throughout the process.

Thank you for choosing Cook Taylor Woodhouse and for recommending our services.

Valorada con 5 estrellas sobre 5

Harvey and Andrew amazing service

Harvey and Andrew were quick, efficient and made the whole process of buying our first home so easy. Their communication was excellent and I would recommend their services to anyone.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your kind review. We’re delighted to hear that Harvey and Andrew made your first home purchase such a positive experience. Providing clear communication and an efficient service is something we take great pride in, so it's wonderful to know they delivered this for you.

Congratulations on your first home, and thank you for choosing Cook Taylor Woodhouse.

Valorada con 5 estrellas sobre 5

★★★★★ Exceptional Service from Start to…

★★★★★ Exceptional Service from Start to Finish!

I cannot recommend Cook Taylor Woodhouse Solicitors highly enough following my recent house sale and purchase.

A special mention to Anila and Rosie, whose professionalism, efficiency and exceptional customer service were outstanding throughout the entire process.

Their communication was second to none, always prompt, clear and thorough, with an impressive level of attention to detail. They were incredibly proactive, ensuring everything progressed seamlessly and delivering an exceptionally swift turnaround on both my sale and purchase.

What really stood out was their dedication, responsiveness and ability to keep everything moving, even when navigating the inevitable complexities of conveyancing. I always felt informed, reassured and confident that everything was being handled with the utmost care and professionalism.

Anila and Rosie are an absolute credit to the firm, and I wanted to personally recognise their hard work and commitment to delivering such an excellent customer experience.

A truly first-class service. Five stars without hesitation!

6 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for your fantastic review Kassandra. We are delighted to hear that Anila and Rosie provided such a positive experience throughout both your sale and purchase. Their professionalism, communication, and dedication to keeping matters progressing are qualities we are very proud of.

Thank you for choosing Cook Taylor Woodhouse, and we wish you all the very best in your new home.

Valorada con 5 estrellas sobre 5

Efficient and always helpful

Anila M was superb. Efficient and always helpful, Anila helped us at a number of points when there were delays with our buyer and his buyer. Her colleague Rosie was also great, helping to see us over the line with exchange and completion.
We would happily recommend her and Cook Taylor Woodhouse's service's.

11 de septiembre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Anila and Rosie being efficient and helpful for their clients as always.
Thanks, CTW

Valorada con 5 estrellas sobre 5

Laura Convey of Cook Taylor Woodhouse Solicitors

Laura Convey, the paralegal who supported my completion, was fantastic throughout the process and was supportive, understanding of my hectic seasonal work schedule and expedient in doing everything when information was returned to her.

15 de septiembre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Daniel. Great to see Laura being fantastic as usual for her clients.
Thanks, CTW

Valorada con 4 estrellas sobre 5

Overall

Overall, the service was good, although it was quite slow at times. We also experienced a change of personnel halfway through the process, after which our records were apparently lost. This meant we had to resend documentation multiple times, often at very short notice, which was frustrating and added unnecessary stress.

We were also disappointed that the fee quoted at the beginning was increased at the point of final payment. When we queried this, we were told that the original quote was “for illustration purposes”, which we disputed as this had not been our understanding when we agreed to proceed.

Overall, the service was good and our matter was ultimately dealt with by Kim once she took over our case; but the delays, administrative issues and unexpected change in the final cost made the experience more frustrating than it needed to be.

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We would like to say a huge thank you…

We would like to say a huge thank you to Cook Taylor Woodhouse Solicitors for all their help and support throughout the whole process.

In particular, we would like to thank Charlie Sullivan, who was absolutely fantastic from start to finish.
Charlie was professional approachable and always kept us updated, explaining everything clearly and making sure we understood what was happening at every stage.

Buying a house can be a stressful experience, but Charlie made the whole process feel much easier and gave us great confidence that everything was being taken care of.

We really appreciate all the hard work, communication and attention to detail.
We wouldn't hesitate to recommend Charlie and Cook Taylor Woodhouse to anyone looking for a solicitor.

Thank you again, Charlie for everything!

8 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to hear that Charlie is continuing to be fantastic for all of her clients.
Thanks, CTW

Valorada con 5 estrellas sobre 5

I used Cooke Taylor Woodhouse for the…

I used Cooke Taylor Woodhouse for the purchase and sale of my property and I am not going to lie it was a great start. But then Jess Howard took over my file and she was amazing talked me through everything always called me back and returned my emails. She definitely didn't let me get walked over and can not thank her enough!

18 de septiembre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see Jess providing amazing service for her clients as usual.
Thanks, CTW

Valorada con 5 estrellas sobre 5

We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!

We sold & purchased with CTW recently. From the moment we were introduced to Andrew, we knew we were in great hands. The set up process for both our sale and purchase was seamless, and the communication from the outset was faultless. Andrew answered all our (many!) queries quickly, and ensured that things ran on time, despite a tight timeline. When we reached the completion stage, we were introduced to Harvey who was just as brilliant as Andrew and again answered our queries very promptly. The team are all aligned and up to date so when Harvey was away for a couple of days, we had some great support who knew exactly our situation and didn't need to ask us any questions. We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!

2 de octubre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Bex. Great to see both Andrew and Harvey continuing to be brilliant for all their clients.
Thanks, CTW

Valorada con 5 estrellas sobre 5

We found everything pretty…

We found everything pretty straightforward, Lavona contacted us when it was necessary, pleased with everything Thankyou

24 de septiembre de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see Lavona being great for her clients as usual.
Thanks, CTW

Valorada con 5 estrellas sobre 5

We are very happy with the service…

We are very happy with the service provided by Lavona. Everything went smoothly, quickly and professionally. She did a great job and made sure everything was handled properly and securely throughout the process.

We really appreciate all her hard work, support and effort in helping us complete the purchase of our home.

Thank you very much, Lavona, for everything. We are extremely grateful and would highly recommend you!🙏🏻🙏🏻

14 de agosto de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Vasile. Excellent to see Lavona providing excellent service for her clients as usual.
Thanks, CTW

Valorada con 1 estrellas sobre 5

Not professional

My experience with this firm couldn't have been worse. I chose to work with them and regretted it countless times because the real estate agency (Charters) involved in my UK home purchase said they collaborated with them, implying the process would go more smoothly. Even though I provided every single document requested over a period of 2–3 weeks, they eventually stopped replying to my messages or, when they did respond, ignored the documents I had already submitted and asked for new things instead. Long story short, it’s a waste of time even if you open up your entire archive going back ten years of bank statements for their review. I found them completely unprofessional. I acknowledge that buying a home in the UK when your funds are abroad is not easy. However, the real issue is that they failed to admit they couldn't handle the job, causing me to waste both time and money. I subsequently engaged a different law firm and received the keys to the house last week; so, it is certainly doable. If your funds are also abroad, don't waste your time with this firm. In response to the email I sent to their complaints department, they simply sent back a generic template email they use for everyone, it was laughable and amateurish. My impression is that they are very unexperienced, incompetent, and lack an understanding of global business dynamics.

30 de junio de 2026
Opinión espontánea
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Respuesta de Cook Taylor Woodhouse Solicitors LTD

We are sorry to note your dissatisfaction with our service. We pride ourselves on providing an excellent level of communication and we are surprised to read your comments about receiving inadequate responses from those who acted on your behalf. You have also raised concerns about the enquiries we raised in relation to your source of funds. Despite your suggestion to the contrary, we have a wealth of experience in handling complicated transactions in which our clients use wealth acquired overseas. Nevertheless, in handling these matters, our approach is always guided by the regulatory obligations that are placed upon us. We must comply with the Proceeds of Crime Act 2002 and the Money Laundering Regulations 2017 and the law requires that we have robust structures in place to ensure that we are not used as a vehicle for money laundering. We appreciate that these enquiries require the active participation of our clients and that they can appear to be intrusive. However, our risk-based approach is designed to satisfy the requirements of our regulators whilst minimising any inconvenience to our clients.

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