Item ordered for collection on Mon 19 October by Thursday 22nd, still no notification that it is ready. No contact from Currys to advise of a delay or an amended pick up date. Unless you have an hour... Ver más
Localización
Cambiar localizaciónUnit 2/2A Team Valley SP, NE11 0BD Gateshead, Tyne & Wear, GB
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Consulta las opiniones de los clientes
The female assistant was extremely knowledgeable, friendly and kind. She patiently explained everything without being at all condescending. We received several text messages to say when the dryer woul... Ver más
Store well laid out with large signs showing where to find items required. Customer service very quick and very polite. My assistant, Ian, was a lovely man, very useful in helping me narrow down whi... Ver más
Ian was really knowledgable about our tv choice. Ian was easily able to give us all the other product options to consider too and advise which was better or worse. This was very helpful. Finally, Ia... Ver más
Información sobre la empresa
- Tienda de electrodomésticos
- también en la categoría
- Tienda de celulares
- Tienda de electrónica
- Tienda de ordenadores y accesorios
- Tienda de suministros de cocina
- Tienda de TV
Sobre Currys - Gateshead Team Valley
Escrito por la empresa
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Información de contacto
Unit 2/2A Team Valley SP, NE11 0BD, Gateshead, Tyne & Wear, Reino Unido
- 03445610000
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to order
Easy to order. Picked up in store a day or 2 after. Bought slim hair tongs, use them regularly, they're excellent and they weren't expensive.
Es posible que utilice la IA para responderVer más
Manager - Shocking
I was sold a tv that was a display one. I was given a supposed universal remote by the staff member. This didn’t work for set up due to needing specific buttons on the remote.
Returned to store, whoever the floor manager was a disgrace, I explained he had basically sold me a car without a gearbox, he said he could order one in but this could take up to 6 weeks. 6 weeks, for the shops mistake and a tv I wouldn’t be able to use. Thankfully someone with some common sense sourced me one.
It was actually the worst customer service of all time. Looking back I should have taken the full thing back, but since you had to rip up the paper the universal remote was in I’d then be £25 down. Incompetence is the only way to describe it, I can’t understand how me not being given a working remote was my fault. He walked away the manager, unsure why others working showed more managerial ability and response to the situation than him.
Unfortunately I did not get his name, however team valley and from the time I purchased.

Respuesta de Currys - Gateshead Team Valley
Leon assisted perfectly
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, made it an easy decision, thanks Neil. Delivered on time, again by very friendly staff, will definitely buy from them again
Chloe was very knowledgeable and helped…
Chloe was very knowledgeable and helped us buying the computer.
Great salesman with great knowledge of…
Great salesman with great knowledge of the product I wanted.
Friendly staff member
Friendly staff member, (Sophie)showing great knowledge of appliances, checked measurements to make sure would fit into space in my kitchen. Explained clearly about insurance policy and delivery choices
Great staff
The staff member who dealt with us made it all easy and staightforward. Very knowledgeable, helpful and friendly.
The sales assistant was very…
The sales assistant was very knowledgeable and explained everything clearly
Team Valley store
Team Valley store. Called in to purchase a laptop, we were served by a guy called Adam, his knowledge was amazing and gave us many options to consider, very patient with us and we walked out with an amazing purchase, super happy! Would highly recommend seeking out this guy if you are local to Gateshead
Purchased in the past years fridges, 60” tv smaller tv iPods
Purchased in the past years, first on the list to purchase, helpful with the product's, detail.
The only thing you as curry’s should do is to do a loyalty card for discount to loyal customers .
Extremely helpful assistance within the…
Extremely helpful assistance within the store
Excellent item,delivered on time
Excellent item,delivered on time. Delivery men quick and efficient.
Very knowledgeable sales person with a…
Very knowledgeable sales person with a friendly approach
Good and fast
Knowledgeable staff
Pleasant and knowledgeable gentleman helped me tp choose the right tablet for my purpose
We purchased a fridge freezer itwas…
We purchased a fridge freezer it was 700 wide we advised sales assistant when we purchased we had 10 wide steps up to our house she said that was fine as it’s not a big American one they came today Monday & was told they wouldn’t deliver it as it’s too big we purchased our last one from yous same size & was delivered no problem at all & paid for installation & to collect old freezer I am quite disappointed as we have bought all our electrical from yous but we are going to look elsewhere & will be telling all our neighbours not to bother as yous no longer deliver to people with 3 steps or more .

Respuesta de Currys - Gateshead Team Valley
The salesman was very helpful and…
The salesman was very helpful and knowledgeable. He brought the tv to the car and loaded it into the car.
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