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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Returned for a third set of Rev Grips, find these stop a lot of pain following a scaphoid fracture from a crash 2 years ago. Ok, they aren't cheap, but the wear parts are replaceable, and £100 is bet... Ver más

Valorada con 5 estrellas sobre 5

Great products and outstanding customer service. Mistakes happen and i received the wrong handlebars, but I've never experienced this level of effort to make things right again👍. And things were ma... Ver más

Valorada con 5 estrellas sobre 5

I’ve bought quite a few bits from cyclorise ( vhs slapper tape, revgrips, timber bell, smoove chain lube) Everything they do is a bit different to mainstream brands, all top quality and work gre... Ver más

Valorada con 5 estrellas sobre 5

Great service when I ordered some RevGrips parts and later realised I would have been better off ordering a full set as would be cheaper. Cyclorise agreed to send me the full set charging me any more... Ver más

Información sobre la empresa

  1. Tienda de artículos para deportes al aire libre

Información proporcionada por diversas fuentes externas

We are the exclusive UK distributor of Timber! bells, SMOOVE Chain Lube, Revgrips, GUP Industries, Fix Manufacturing and Lourí. Find them for sale here. We ship all over the world. Cyclorise sell mainly to bike shops, but also the end-consumer.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

367 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(367)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Funkiest gloves in town

Fantastic gloves. Fit well, feel great quality. Look amazing. Nice tactile touch on the bars, shifters & levers when using the gloves. Easy to use phone screen / camera too

My new favourite funky gloves

10 de mayo de 2021
Valorada con 5 estrellas sobre 5

Friendly, professional and awesome bike stuff

Cyclorise are up there with the best companies I’ve bought from being very courteous and professional, I placed the order with them for my Revgrips and they arrived pretty damned quick, they were also very kind enough to enclose a sample bottle of Smoove chain lube for me to try free of charge, I wouldn’t hesitate recommending Cyclorise to any of my friends, keep up the great work guys

8 de mayo de 2021
Valorada con 5 estrellas sobre 5

Great place to buy bike gear

Shipping is expensive, I ordered less than planned because of it. BUT the shipping is quick, items are as described, and I hope to purchase from them again soon. Cheers!

2 de abril de 2021
Valorada con 5 estrellas sobre 5

Tip top!

Easy to deal with, good communication, simple to use website (even on mobile), interesting products. Cyclorise has a good vibe and I like to support small independents.

23 de marzo de 2021
Valorada con 3 estrellas sobre 5

The order never arrived and there isn't…

The order never arrived and there is no tracking number.
Customer service is not responding to messages
Edit: After this 1 star rating, they refund the full import amount. I would still prefer communication and looking for a solution. They do not contact in any case.
Change from 1 start to 3
I finished

4 de marzo de 2021
Logotipo de Cyclorise

Respuesta de Cyclorise

Dear Francisco
I'm sorry that your experience with our customer services has been less than a positive experience for you. I have hunted high and low for records of emails, direct messages across our medias etc. but cannot find any trace. Please do feel free to strike up a fresh email to sales@cyclorise.com.

In regards to a Tracking Number, I'm afraid during the checkout process we give two shipping options. Both a faster method WITH tracking and a cheaper option that VERY clearly states "NO TRACKING" <--I'm not shouting, it's how it's displayed during checkout.

You selected the 'No Tracking' option which also states a '8-20 business day' shipping time. Tomorrow is day #20 (Monday-Friday). I'm sorry shipping times aren't what is expected but the global shipping situation is far slower than we are all used to and this is why we are so careful to state shipping times so clearly.

Again, I'm sorry to disappoint you and as a gesture of good will, I have fully refunded your order. Please be good enough to let us know when (because package loss is so rare) your order does arrive eventually and we can fund the return of your order.

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