I’ve been renting through Dex for few years now and I find their staff to be amazingly nice and kind people! No exceptions. Especially I have to extend my thanks to Renee. An absolute gem. She contact... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I’ve been renting through Dex for few years now and I find their staff to be amazingly nice and kind people! No exceptions. Especially I have to extend my thanks to Renee. An absolute gem. She contact... Ver más
La empresa ha respondido
"I can’t thank Rennee enough for helping me find the perfect property! She made the entire process seamless, stress-free, and incredibly efficient. Her expertise, patience, and dedication to finding... Ver más
La empresa ha respondido
DEX and Renee my property manager was super helpful in showing me all the available properties in the area that matched my criteria. She showed me all the rooms and gave me great insight into the lo... Ver más
La empresa ha respondido
Hi, I'm Raymond, new dex guardian in kedge house Tiller Road from 04 April 2025 to now. Based on my limited experience, I think Dex should be commended and encouraged for its respect for human life.... Ver más
La empresa ha respondido
DEX Property Management are one of the UK’s leading Property Guardian providers. We take on empty properties, often in great, central, locations and convert them into unique, affordable living spaces for Property Guardian to live and thrive in.
Parsons Green House, 27 Parsons Green Lane, SW6 4HH, LONDON, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had a very good experience with Dex,
especially with Resh, she’s always been reliable and ready to answer my questions. Very polite and respectful during her inspections.
Many thanks 🙏
Yuki

Respuesta de Dex Property Management

Respuesta de Dex Property Management

Respuesta de Dex Property Management
£1000 for unliveable rat infested flat. Do not use this company at any time.

Respuesta de Dex Property Management
Hi, I'm Raymond, new dex guardian in kedge house Tiller Road from 04 April 2025 to now.
Based on my limited experience, I think Dex should be commended and encouraged for its respect for human life. This is contrary to my previous rentals. The space Dex offers for a single bed flat elsewhere is divided into three or even four bed flats and expensive price each single room. If tenants took their accommodations at Dex even a little seriously, I think there would be fewer complaints about maintenance. However, I express regret that their housing offers don't even allow for children. Regardless, for the rest of us, Dex is to be encouraged.

Respuesta de Dex Property Management
Very negative experience. Boyd and Desilava's communication is awful. You often get no response, or they ask me to send my details which I have already sent over. Then they go quiet. Ads are still 'live' but then you find out the property is gone. Still the property is listed on Findaflat / SpareRoom.

Respuesta de Dex Property Management
I was head guardian at a Dex property for two and a half years. These people are the worst collection of cowboys and charlatans imaginable, and as a prospective guardian or property owner I would run an absolute mile from them.
The majority of the employees at Dex are completely incompetent and utterly disinterested. They ignore almost all attempts to report maintenance and other issues with the property. We regularly had no heating and hot water for weeks on end over the winter. The employees even seemed annoyed that we were reporting it. All the white goods that they provided were broken/non functional and were never fixed.
Eventually there was an ongoing incident whereby a new guardian moved into one of the buildings on site and started stealing from the other guardians, and using illegal substances in the property. This was all proven and reported to Dex, who did nothing. I eventually moved out after having had several hundred pounds worth of my possessions stolen.
Just an awful, awful organisation.

Respuesta de Dex Property Management
DEX does a really good job helping people live in affordable places in this day economy. Only small complain, when they start arranging the viewings they didn't let us know with enough time to clean and present the place. I understand that they are allow to do surprise checks but it's a different thing to have people from outside the organisation that we have no knowledge of just opening your door and getting in the place you live. Other than that the whole team that does maintenance and management are lovely and always in the best mood to help, really great experience.

Respuesta de Dex Property Management
Fast ,Excellent service.
Respectful,flexible listening to the needs of a client,fair ,act with integrity and very efficient.
Highly recommend !

Respuesta de Dex Property Management
They are very helpful and friendly

Respuesta de Dex Property Management
The team are fast to response to any queries and great to deal with

Respuesta de Dex Property Management
Very professional and kind staff, we have been together for five years without any complaints from our side, only allusions and kind words

Respuesta de Dex Property Management
Very bad! As my reference check went wrong and took a bit longer (not by my mistake) the agency told me, Homeppl cancelled my application. I contacted Homeppl and they told me it’s not cancelled from their side. Very disappointed, horrible service, liars! Just don’t go there!

Respuesta de Dex Property Management
They are systematic and the process is transparent.

Respuesta de Dex Property Management
The staffs at DEX Property Management are exceptional wonderful people. They listened to me and supported me in my challenges times. They never looked down on me. I want to specially thank Anna the business manager for her professionalism. She has been amazing. I want to thank everyone for your advice and support.
Thanks Sunday

Respuesta de Dex Property Management
Dess has been incredible in helping me move property.
She is extremely proactive and very easy to deal with.
DEX has been the best Guardianship company I have ever dealt with!

Respuesta de Dex Property Management
Through DEX Property Management I found a suitable accommodation and lived in the property for 2 years. During this period, issues which have been raised and communicated via its Head Office being dealt with. Unfortunately, sometimes beyond DEX Management control, certain recurring problems such as fixing the entrance gate could not be achieved due to vandalism from unknown individuals.
Friendships were formed in the property and if there is an opportunity in the future to be a Guardian again, I would not hesitate to take it.
I appreciate the quick response from Desislava, the handling agent, who briefed me clearly and honestly about the property and the rental conditions. I would recommend Dex Property Management to anyone looking for an honest and professional service.
Early days into a guardianship with DEX, but the process has all been mostly positive. Desislava has been our handling agent and is very helpful keeping us informed of the process and supporting any issues.
The flat itself is comfortable and in good condition. There are some issues sorting out the utilities handover, but largely the move in was smooth.

Respuesta de Dex Property Management
Desislava was fantastic , very helpful and professional and fast in sorting the whole process from referencing checks to prompt moving in. the experience with DEX Management has been very smooth.

Respuesta de Dex Property Management
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.