Dezeen Watch Store Opiniones 

204
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Took more than a month to get 2 books delivered and I eventually even got just one copy. Very bad delivery and customer care services. On top of it the delivery address was in London!

Valorada con 5 estrellas sobre 5

I found the staff extremely helpful and pleasant, they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were deliv... Ver más

Valorada con 5 estrellas sobre 5

Bought four watches from Dezeen watch store.All totally top quality with designer looks. The watches were dispatched the same day I ordered them & arrived in well protected packaging. Looking forwar... Ver más

Valorada con 5 estrellas sobre 5

Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from... Ver más

Información sobre la empresa

  1. Relojería

Información proporcionada por diversas fuentes externas

Dezeen Watch Store offers a carefully curated selection of timepieces by leading designers and independent brands. Our collection is constantly evolving to bring our customers a limited selection of the latest models, best-sellers and contemporary classics.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(204)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

3 mens watches

I have purchased 3 mens watches as gifts and was pleased with every purchase. I bought 2 for my husband and one for my brother in law, an architect. Some of the best presents I ever purchased!

3 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Choice and Style

Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from them. Always new stock. Definitively excellent. Paddy

3 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just fabulous!

I purchased 'Dezeen Book of Interviews'; one for this retired landscape architect, and one for a high school senior who is interested in going to design school. I believe it is a great book for both of us.

3 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I ordered my watch from half way around the world and the watch arrived on the day I had been notified without any fuss.

3 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Straightforward

The title gives it away -- it was a straightforward affair. I would recommend the watch store to update the watch list more frequently though; some of the watches that were out of stock should be removed from the list, so as to prevent paradise lost.

3 de enero de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pretty Face, Ugly Band

I absolutely love this watch and it works very well, but the band is terrible. I purchased it and white and after three weeks it looked so worn and dirty. I tried cleaning it, but it was impossible. I still wear it almost every day, but I hope to change the band soon.

3 de enero de 2017
Opinión espontánea
Logotipo de Dezeen Watch Store

Respuesta de Dezeen Watch Store

Hi Shelby,

Thank you for your feedback!

We are happy to hear you have been pleased with your purchase and appreciate your comments regarding the details of your watch.

- Dezeen Watch Store customer service team

Valorada con 5 estrellas sobre 5

Fast Post to Aus

The watch arrived within a week to Australia, well packed and as described on the site.
Thank you

2 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Service

I was impressed by the swift and efficient service in delivering my new watch to Winnipeg, Canada.

My only concern is that you keep sending me emails advertising other watches … what do you think is wrong with the one that I just received?

2 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, efficient and competittive

I bought a Greyhours watch a couple of months ago. I was pleased by their fast & efficient processing of my order and the email communications updating me on the order status. Included in the price was international shipping, with tracking - essential if sending valuables by post.

Highly recommended.

2 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Really nice selection of products, good description online and my watch arrived promptly and well-packaged. I'm really happy with it and I'd happily recommend Dezeen.

2 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Customer!!!

I ordered two watches from Dezeen Watch store and couldn't be more happy with the product! Fast shipping, great service, excellent product. 2 thumbs up!!!

2 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best prices with the fastest international shipping.

The two times I have sought out a particular watch ( from Uniform Wares & LEFF), the Dezeen Watch Store has had the best price online each time. The shipping is free and I have never had to wait more than 2 days for a delivery–from London to New York! They have a great selection of watches and you're likely to find that watch you've wanted when all other merchants have forsaken you. Can't recommend them enough.

2 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

I purchased my watch from the USA. When I received the watch I realized I wanted to exchange it for another. The customer service was quick to respond and exchanged the watch without a problem.

2 de enero de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Faulty product - lengthy time to resolve

A slow watch was sent and it resolve the issue took about 3 months. Also, the brand said they would send a new watch but sent if for factory repair instead.

2 de enero de 2017
Opinión espontánea
Logotipo de Dezeen Watch Store

Respuesta de Dezeen Watch Store

Hi Megan,

We are sorry to hear you have been disappointed with your experience.

Looking through our correspondence we do not seem to have details of the issue you have had with your watch.

A member of our customer service team will email you directly to follow this up.

- Dezeen Watch Store customer service team

Valorada con 2 estrellas sobre 5

WRONG ITEM SENT

Product good but poor customer experience.

2 de enero de 2017
Opinión espontánea
Logotipo de Dezeen Watch Store

Respuesta de Dezeen Watch Store

Hi Liz,

Thank you for your feedback.

We completely understand your frustration with having received the incorrect item and apologise for any inconvenience caused.

Looking through your correspondence with our team, I can see that this issue was resolved and the correct item was sent.

To ensure that this does not happen again, we have since put in place additional procedures to prevent the incorrect item being sent.

We are glad to hear you have been happy with your watch.

- Dezeen Watch Store customer service team

Valorada con 5 estrellas sobre 5

reliable, as described

the products were well packed, and arrived within 3 days of the order payment. Watches in themselves were beautifully packed, though would suggest a stiffer packaging so as not to dent the corners of the watches. Otherwise, Elegant watches as described on the site

2 de enero de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Greyhours watch

Watch is good and well made but the greyhours name placed horizontally against the 3 position means that it can be mistaken for an extra hour hand and is misleading. I think it has now been moved but mine is a bit annoying because of that

2 de enero de 2017
Opinión espontánea
Logotipo de Dezeen Watch Store

Respuesta de Dezeen Watch Store

Hi Peter,

Thank you for your feedback.

We are happy to hear you have been pleased with your purchase and appreciate your comments regarding the details of your watch.

- Dezeen Watch Store customer service team

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