We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Ver más
La empresa ha respondido
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Ver más
La empresa ha respondido
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Ver más
La empresa ha respondido
A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... Ver más
La empresa ha respondido
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We were left to browse for a while and then we were approached by the sales person Tim. Tim was very informative and had great customer service skills. He gave us advice on how to keep the furniture in the best condition and about the care package.
Excellent service.

Respuesta de DFS Furniture - Barnstaple

Respuesta de DFS Furniture - Barnstaple
Jamie from DFS Barnstaple was so helpful and knowledgeable! He explained everything I needed to know and gave a professional and friendly service! Fully recommend!

Respuesta de DFS Furniture - Barnstaple
Went in several times before deciding, staff very helpful and answering all our questions and querys.

Respuesta de DFS Furniture - Barnstaple

Respuesta de DFS Furniture - Barnstaple
The team (Jim and Tim) were really helpful guiding me to best choice based on my requirements. Very patient and informative

Respuesta de DFS Furniture - Barnstaple
Really good customer experience and assistance ready when needed very friendly smiley staff

Respuesta de DFS Furniture - Barnstaple
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking. Then we spoke to Sales Advisor we were certainly not pressured, but he was very informative and gave his several options etc. We finally decided to go ahead and purchase a new sofa. Whole process from start to finish was exceptional. Would recommend DFS to anyone.

Respuesta de DFS Furniture - Barnstaple

Respuesta de DFS Furniture - Barnstaple
The staff were very friendly and knowledge made the buyimg experience very easy and professional.

Respuesta de DFS Furniture - Barnstaple
Jamie was so helpful and very personable we enjoyed our visit to the store, thank you. The Barnstaple store was well set out, had a lot of stock on display and was clean.
01/07/2026

Respuesta de DFS Furniture - Barnstaple
Very helpful lots of information & choices have purchased a3 seater settee’s

Respuesta de DFS Furniture - Barnstaple
I went into my local store, wandered around and looked at different furniture, a really genuine person chatted with me and wanted to know if I had any ideas and then helped me work through them which gave me more clarity and made my experience in there really positive not overwhelming.... I chose minimal pieces and didn't feel pressured or encouraged to buy more than I wanted .. Beautiful Furniture , just waiting for delivery which for me was 5 wks from ordering..
I did think the delivery is too much.

Respuesta de DFS Furniture - Barnstaple
Great friendly team and good choice of furniture

Respuesta de DFS Furniture - Barnstaple
Undivided advice and attention. Appreciated. Left to browse but immediate attention upon decision with advice and guidance

Respuesta de DFS Furniture - Barnstaple
Staff were helpful fully explained everything. Double checked paperwork good experience

Respuesta de DFS Furniture - Barnstaple
We found buying new sofas in DFS a very good experience. On our first visit the assistant was very helpful and gave us plenty of information. We were very impressed with range of sofas available and the very competitive prices. We narrowed our choices down to 2 styles and went into the store to order. Louise was very friendly and helpful and helped us choose the right sizes and colour. We couldn’t be happier and felt we made the right decision to go to DFS.

Respuesta de DFS Furniture - Barnstaple
HAPPY PERSON !!! Not sure why I’m
An unhappy person according to the heading.
The helpfulness of the shop lady. Although it took bit longer because of lap top issues she kept me informed. Very friendly and personal. Excellent customer service

Respuesta de DFS Furniture - Barnstaple
Everybody at the shop was friendly and very helpful. Louise who dealt with us was friendly, helpful, patient and knowledgeable. She was easy to talk to, put us under no pressure at all and left us to sit as long as we felt necessary to get a feel for the comfort and controls of the sofa we were interested in. All in all a first class buying experience and a shop we would highly recommend. Thanks from us to all at DFS Barnstaple.

Respuesta de DFS Furniture - Barnstaple
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.