The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSouth West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Ver más
La empresa ha respondido
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Ver más
La empresa ha respondido
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Reino Unido
- 0333 999 9528
4,9
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jamie was a great help
Jamie was a great help. Answered all my queries and gave me very honest advice. A real credit to your store
7 de febrero de 2026
Respuesta de DFS Furniture - Barnstaple
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jamie.
Kind Regards,
Jordan
DFS Customer Support
Good service
5 de febrero de 2026
Respuesta de DFS Furniture - Barnstaple
Thank you for your positive review.
Kind Regards,
Vanessa
DFS Customer Support
Kerry was so knowledgeable and patient
Kerry was so knowledgeable and patient. She had answers to all our questions to hand and made us feel comfortable with our decisions. An enjoyable experience.
4 de febrero de 2026
Respuesta de DFS Furniture - Barnstaple
We appreciate you sharing your feedback. We're so happy to hear that you found the service to be knowledgeable, patient, and comfortable, making your experience enjoyable.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Barnstaple
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The staff were very informative and…
The staff were very informative and helpful made the whole process a lot smoother.
Would 100% recommend getting a sofa from here.
3 de febrero de 2026
Respuesta de DFS Furniture - Barnstaple
Good afternoon Ryan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Nice staff.
We went to DFS the day after visiting another retailer. We were considering purchasing from the other retailer but Kezz showed us a couple of nice sofas we were torn between. She told us about the insurance and how it would be to clean with a pet dog. After invisioning both sofas in our house and mix and matching the options we came on a decision. Purchasing was easy and transparent. We walked away feeling confident with our purchase.
2 de febrero de 2026
Respuesta de DFS Furniture - Barnstaple
We're glad you enjoyed your experience. It's great to hear that you found what you were looking for and that the purchasing process was easy. We appreciate you highlighting the helpful advice you received regarding pet-friendly cleaning. Thanks for your feedback.
Kind Regards.
Vanessa
DFS Customer Support
very polite friendly staff
very polite friendly advise given relaxed atmosphere with no peer pressure plenty of options given with the chance at the end to ask any unanswered questions not covered in the sales
31 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
We appreciate you sharing your experience! We're happy to hear that you felt relaxed and well-informed with plenty of options. Thank you for your positive feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff at the Barnstable brunch were…
The staff at the Barnstable brunch were most helpful, we knew what we wanted and they made it happen promptly. Thank you very much. Keep up the good work.
11 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
We appreciate you taking the time to leave us a 5-star rating! We are so glad to hear that our team was helpful and efficient in providing you with what you needed.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Barnstaple
We appreciate you taking the time to leave us this great review; we are so happy to hear about your positive experience with our staff.
Kind Regards,
Vanessa
DFS Customer Support
First Class
Couldn’t recommend the Barnstaple store more, the service we received from the young gentleman was to the highest level. Will definitely return
24 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
We're happy to hear that you had such a positive experience at our Barnstaple store. We appreciate your kind words regarding the service you received, and we look forward to your return.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Barnstaple
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Barnstaple
Good afternoon Sharon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great experience
Ordering process made very easy by Lucia who explained everything very clearly. All questions answered. No pushy sales pitch.
28 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Buying a sofa
Excellent, knowledgeable staff, James and Kieran made buying a sofa a considered but fun-filled experience. Make sure they receive generous commission. Personable, polite, confident responding to my enquiries. Lucky DFS. Great staff.
27 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
Good Afternoon Maggie,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
Your Sales person Emma was extremely…
Your Sales person Emma was extremely helpful.
18 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Wasn’t hassled by salesperson
Wasn’t hassled by salesperson. Allowed to go around store. When I needed any questions answered they clearly explained,
Tim was a great salesperson as well as his colleagues.
25 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Respuesta de DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very positive shopping experience
A nice showroom with a really good mix of styles. Very friendly staff who greeted us on arrival but didn’t trouble us at all when looking round. Placed an order and everything was explained thoroughly. Looking forward to delivery day.
23 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
Good Morning Sarah,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
No communication delay after delay…
No communication delay after delay after delay when we were promised delivery of our sofas . Dreadful company to deal with.
23 de enero de 2026
Respuesta de DFS Furniture - Barnstaple
We regret to hear about the delays and communication issues you experienced with your sofa delivery. We appreciate your feedback we have requested that you are contacted within the next 72 hours on this.
Kind Regards.
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Barnstaple
Good Afternoon David,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.