DFS Furniture - Barrow-in-Furness Opiniones 

2439
TrustScore: 5 sobre 5

5,0

Hindpool Road, Hindpool, LA14 2PD Barrow-in-Furness, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited twice to make sure we had the right measurements and made the right choice. Both times we were welcomed by Mattew who answered any questions we had and encouraged us to take our time befo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff member gave us the space to look around without being in the way, gave us all the information we wanted when we wanted it, especially as we were looking at a couple of suites so excellent se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having established that we were just looking, we faced a fantastic choice of sofas. We soon found one we liked and Ryan came over to tell us about it. He was very helpful, giving us all the details ab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Matt was fantastic honestly a great guy, he talked us through the bundle we chose and explained everything clearly, gave us breathing room to discuss options with my wife. 5 stars!

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Hindpool Road, Hindpool, LA14 2PD, Barrow-in-Furness, England, Reino Unido

  • 0333 999 9537

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(2439)

96.861 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

17 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from start to finish, Karen was very friendly, knowledgeable and attentive. When my partner and I entered the store she greeted us both and offered her assistance if required before allowing us the time to browse the range on offer. When we had decided on the sofa we wished to purchase she helped us through the process, offered in-depth knowledge on both the sofa and the additional optional extras without being pushy allowing us to make an informed decision. Karen made the whole process both easy and efficient.

10 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Would highly recommend

Great experience looked around at ease though help was readily available when required. Stuart took my order he was very friendly explained everything available with my choice of sofa he was knowledgeable and professional .The store was bright clean and had lots of choice .

13 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

I thought all the staff were excellent…

I thought all the staff were excellent particularly Mathew who took our order. We are looking forward to receiving our furniture.

13 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fast

Fast, polite and efficient, after id chosen my sofa, I received all necessary information, made the payment and I was out the door, excellent service.

9 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I was allowed to look around without…being rushed and without any hard sell and anybody trying to make my mind up for me.

I was allowed to look around without being followed and rushed. But help was available when needed. Could sit on any of the furniture to see what it was like.

8 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant service

Paul was excellent, especially considering they were fairly new. Walked us through everything that was going to happen and double then triple checked to make sure we were happy with everything (:

7 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, one to one attention, any problems were sorted straight away,

30 de abril de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Good afternoon Elaine,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Barrow Shop was excellent

The staff (callum, karen and the manager) were all very helpful, friendly, offered the best advice. Made buying the sofa an easy experience. Would highly recommend.

5 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Good afternoon Nicola,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ryan was very polite and great to deal…

Ryan was very polite and great to deal with, not a bit pushy. The store was a lovely place to be, immaculate with a large selection to choose from. Would definitely recommend to family and friends etc

5 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Ryan met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Called in at DFS Barrow on a bank holiday weekend during what turned out to be rush hour, but were greeted within 2 minutes by Stuart and shown to the recliners we had viewed on-line. He left us to try them out and came back when we had questions. Top bloke, very knowledgeable and with the patience of a saint! We even had a pop quiz while trying out some built in speakers. Ended up buying a sofa that wasn't on our short list and glad we called in store to view them.

2 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, the staff at the Barrow store are all very friendly and knowledgeable and made choosing our new sofas a very pleasant experience.

3 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Good morning,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesman was welcoming

The salesman was welcoming, professional. I would recommend the store.

3 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service.

The young man I dealt with called Callum was absolutely excellent. He knew everything about DFS and advised me with outstanding accuracy.

Please thank him for me.

2 de mayo de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Barrow-in-Furness

Went into the Barrow store to purchase a new sofa.

The one I’d seen online and fell in love with was just as I went in the door.

The staff were lovely and friendly, knowledgeable, and didn’t push me into getting something I didn’t want or that would be unsuitable. They didn’t rush, knew when to step back, and provided a high level of service.

My sofa is due for delivery in seven weeks and I can’t wait!

I’ve already recommended them to family and they’ll definitely be getting some future sales from them.

30 de abril de 2026
Opinión espontánea
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing customer service

The guy that helped us purchase our new service was brilliant and very knowledgeable and informative

30 de abril de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

30 de abril de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Good afternoon Shell,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent pleasant service

Excellent pleasant service

26 de abril de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Great Service 👍

Great Service 👍

26 de abril de 2026
Logotipo de DFS Furniture - Barrow-in-Furness

Respuesta de DFS Furniture - Barrow-in-Furness

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

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