It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Ver más
La empresa ha respondido
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Ver más
La empresa ha respondido
Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Claps Gate Lane, E6 6LH, London, Reino Unido
- 0333 999 9789
4,8
Excelente
4 mil opiniones
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Very helpful knowledgeable staff
30 de junio de 2026
Respuesta de DFS Furniture - Beckton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
New sofa .. and bed ...We was left to wander around the store…
We was left to wander around the store and look at what we wanted without a salesman or women harasing us or tell us what we want... a gentle polite approach was made and the salesman took the time to explain everything to us we are happy with the service received
29 de junio de 2026
Respuesta de DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in store
Great service in store, lovely salesman very knowledgeable, explained everything well , really nice guy
29 de junio de 2026
Respuesta de DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I was taken care of by Kumar.
I was taken care of by Kumar.
He was very knowledgeable about the sofas that I was interested in. I would definitely recommend Beckton store.
29 de junio de 2026
Respuesta de DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service by moinul at beckton…
Great service by moinul at beckton branch, he knew all the answers and was very polite and courteous and very knowlowledge.
29 de junio de 2026
Respuesta de DFS Furniture - Beckton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
The customer service was great
The customer service was great, staff explained and also recommended additional items that are also important.
16 de junio de 2026
Respuesta de DFS Furniture - Beckton
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Salman was very helpful
Salman was very helpful. He took his time to understand our needs and made good recommendations. Very pleased with the service we got from start to finish. DFS is always my go to place for furniture. Never disappointed.
27 de junio de 2026
Respuesta de DFS Furniture - Beckton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Lovely service Kelly was very attentive…
Lovely service Kelly was very attentive and professional. Explained the whole process about my order, extras and delivery process. Very content
23 de junio de 2026
Respuesta de DFS Furniture - Beckton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Salman was very helpful and supportive
Salman was very helpful and supportive. gave us good recommendations and explained everything. Very polite and patient with us
21 de junio de 2026
Respuesta de DFS Furniture - Beckton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Yes it was excellent experience the…
Yes it was excellent experience the staff member MR. Mushtak was very knowledgeable helpful and kind to find us the sofas that we wanted
21 de junio de 2026
Respuesta de DFS Furniture - Beckton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Beckton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Beckton
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Noah was pleasant to talk to
Noah was pleasant to talk to. Not pushing me to buy but allowed me to find a piece i like first then discuss the terms.
21 de junio de 2026
Respuesta de DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The member of staff that was dealing…
The member of staff that was dealing with our enquiry was incredibly knowledgeable on the products, friendly, complimentary and very helpful with our sofa buying needs.
20 de junio de 2026
Respuesta de DFS Furniture - Beckton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The overall experience was beamamused…
The overall experience was beamamused by a colleague when I visited firstly in the evening off 18.06.26 at around 4pm to 6 pm by a member of staff who was saying and asking me repeatedly that If I have had an reviews of my finances done prior to coming to DFS show room beackton the decision to go back on the 19th after my sister was with me and we decided to go ahead with the offers by an wonderful managers off DFS personally I'm overwhelmd by the customers services sales person, but knowing that I have a options to go and get my items is welcomed by me d.ahmed and my sister.
19 de junio de 2026
Respuesta de DFS Furniture - Beckton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Beckton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The worker's we meet attended to us…
The worker's we meet attended to us very well. They explained Everything to us in details
19 de junio de 2026
Respuesta de DFS Furniture - Beckton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Beckton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The customer service was very poor
The customer service was very poor. I waited more than 4 1/2 hour. It was me my wife a three years boy. He was very hungry after he started to cry.
End of the day the result was finance did not go through. On my view, if you ask me, I think you need to sharpen your stuff
1. The hospitality was excellent
2. Customer service was excellent
3. But after all the paperwork done leaving the customer waiting for hours do you think it is appropriate yet?
In my opinion, what the customer need is no wasting time time is precious. I think you need to reshuffle the stuff, then it is totally up to you thanks. Kind regards.
19 de junio de 2026
Respuesta de DFS Furniture - Beckton
HI Salim,
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted or not. This decision is not made by DFS and we offer our sincere apologies that you are unhappy with the decision made.
Kind Regards,
Vanessa
DFS Customer Support
The staff was really helpful and…
The staff was really helpful and explained everything. Good customer service
11 de junio de 2026
Respuesta de DFS Furniture - Beckton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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