We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Ver más
La empresa ha respondido
Localización
Cambiar localización9-10 Gelderd Road, Birstall RetailPark, WF179DT Leeds, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Ver más
La empresa ha respondido
The salesman serving us did a great job, was very helpful and personable. We ordered a brompton ted baker sofa and asked for the footstool to be different to the options available, and he made that ha... Ver más
La empresa ha respondido
Was served by Ron who spent a lot of time with me but that wasn’t a problem. He explained all the sofas to me and really knew his stuff I didn’t feel pressured to buy at all and he was a very help... Ver más
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Reino Unido
- 0333 999 9807
4,9
Excelente
8 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Excellent experience
Excellent experience, very helpful in helping us find the right sofa, material, colour etc to fit in with our existing lounge furniture
22 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience in your Birstall retail…
Great experience in your Birstall retail park store . Lynne the sales assistant was excellent from start to finish . I calledin briefly on Friday with my daughter for information on a sofa and returned on Saturday to purchase the sofa . It was definitely service with a smile and a few laughs , she went through everything in detail and nothing was too much bother . Some furniture stores are very hard sell and don’t always know the product they are selling !!it was a refreshing change to have a very relaxed non pushy experience.I would have walked out of the store if the sales assistant had been too pushy .I can honestly say that this was without doubt the best sales experience ever and that was due to Lynne and her very relaxed and accommodating attitude . Well done.. I will definitely be back in the future as and when I need a new sofa.
22 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Staff member
The lady who served me was so lovely! I wasn’t sure the first time I visited the store but she went above and beyond to help me decide what would work best!
After looking wise where I came back and honestly was due to her help! Again she helped me choose the right size and double checked all of my questions! She was so lovely!
21 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service at Birstall…
Excellent customer service at Birstall DFS
14 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
staff and service
great staff great service got the sofas we wanted all dealt with very professional by the two ladies
21 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Good service
13 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The young man explained everything to…
The young man explained everything to me. Checked i understand everything. He was good with our young children.
20 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
My experience at dfs was amazing and…
My experience at dfs was amazing and the 2 ladies were so friendly , helpful and welcoming. They were also so friendly with my 1 year old daughter while we went through the process! The whole experience was so easy and stress-free. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️
20 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really easy to deal with
Really easy to deal with, I was only in the shop for 15 minutes
19 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello Rob,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Really helpful salesman
Really helpful salesman, not pressurised at all. Helped us chose exactly the sofa we wanted, in the right colour and material , which was not one of the standard ones offered.
15 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Buying a sofa from DFS
Lynne supported our sofa experience with confidence, kindness and compassion. Her expertise was greatly appreciated and enhanced our confidence in her company. Thank you.
17 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello Karl,
Thanks for your lovely feedback, we’re glad to hear Lynne met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Had a great experience looking for a…
Had a great experience looking for a sofa, staff were friendly and very helpful without being overbearing or too pushy.
16 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service …
The young girl that served me was very good and precise. She had excellent customer service skills. A credit to the company
16 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Daniel was great really helped and very…
Daniel was great really helped and very accommodating
9 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service
Great service, no hassle and very friendly with good product knowledge.
15 de agosto de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.