Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Ver más
La empresa ha respondido
Localización
Cambiar localización9-10 Gelderd Road, Birstall RetailPark, WF179DT Leeds, GB
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Consulta las opiniones de los clientes
We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Ver más
La empresa ha respondido
Fantastic service, we visited during the store being renovated but the store was clean and set out really nice. I personally prefer the new store look compared to the previous layout it feels homely.... Ver más
La empresa ha respondido
The salesman serving us did a great job, was very helpful and personable. We ordered a brompton ted baker sofa and asked for the footstool to be different to the options available, and he made that ha... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Reino Unido
- 0333 999 9807
4,9
Excelente
8 mil opiniones
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Respuesta de DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Had very welcome visit and very pleased…
Had very welcome visit and very pleased with my purchase
14 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello Francis,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Sam was knowledgeable and professional…
Sam was knowledgeable and professional with a no pressure sale.
20 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Long long long lead times on sofa
Long long long lead times on sofa, shop itself was undergoing works so only 15 or so sofas on display, a million members of staff lounging around on sofas...
12 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for sharing your review with us, we are sorry to hear of your experience in-store, we will ensure this is fed back to the relevant management team.
Kind regards,
Holly M
DFS Customer Support
We had to wait a long time for a family…
We had to wait a long time for a family that was looking at a sofa we were interested in. Robbie very kindly ask if we were OK. When I explained he politely asked the sales person to move the family whilst we had a look. We finished up purchasing the sofa. If it was not for Robbie I think we would have left
Thank you so much, can't wait for our new sofa to arrive.
19 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello Joanne,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
We had a great experience today
We had a great experience today! Found the perfect sofa and had such great customer service. I didn’t get the ladies name however she was fab, and so helpful!
19 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Very friendly customer service
Very friendly customer service. Knowledgeable and amusing. No stress or pressure from any of the team or our salesperson.
18 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very professional and helpful
Very professional and helpful. Staff were attentive and helped with any queries.
18 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sofa purchase …
There was a great choice of recliner sofas, I tried them all out and found the best one for me. Once found the staff were excellent in talking me through the purchase process. Overall an excellent experience.
17 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Pleasant young lady who is in training
Pleasant young lady who is in training, checked with her manager to make sure she gave us the correct information. Was helpful but didn’t put us under any pressure, she explained the extras available and accepted our choices.
14 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Professional
Professional, friendly but not overly.
Knew his way round the iPad to bring up all the correct details. Double checked I’d ordered the correct item
14 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello Jen,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
young man who served us was really…
young man who served us was really good, no pressure selling which we like, answered our questions then left us alone until we required his assistance
12 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello Julie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We were made welcome and were asked for…
We were made welcome and were asked for any help if so they were glad to help us in any way,we were not rushed or pushed in purchasing the furniture,They were very helpful.
13 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Birstall
Hello Charles,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service
They couldn’t do enough for us! We were going to pay outright but we needed to put another deposit on the house so they organised finance last second!
2 de julio de 2026
Respuesta de DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
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