Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We first came to the store and spoke to Ben which was very welcoming and professional allowing us to look for the measures and best options. We returned and spoke to Enrique which was very helpful in... Ver más
La empresa ha respondido
Steph was lovely and made it a very relaxed and personable experience. We felt under no pressure and she was very clear and concise explaining everything. We appreciated her warmth and honesty and s... Ver más
La empresa ha respondido
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
The Linkway, Unit 15b, BL6 6JA, Bolton, Reino Unido
- 0333 999 9736
4,9
Excelente
8 mil opiniones
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Great service
We only went to look at sofas but fell in love with one and bought it. The staff member, Ben, looked after us well. There was no pressure selling and he explained everything for us.
21 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
I normally avoid showrooms like this…
I normally avoid showrooms like this out of fear of pressure selling, which was a problem in the past. Overall the experience was relaxing, was offered a drink and no pressure or upselling. Happy with the sofa, was informed when it would be delivered, and the delivery team set it all up for me and took away the boxes. Very positive experiance.
9 de enero de 2026
Respuesta de DFS Furniture - Bolton
Hello Mister,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Good friendly service throughout the…
Good friendly service throughout the process, good detail of the sofa , measurements etc , came away with a good service
19 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were friendly and helpful
15 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We had spent the day looking at…
We had spent the day looking at different retailers for an accent chair for our bedroom.
Your staff member Jack was very informative giving us all the information required measurements etc without being pushy. He was a pleasure to do business with.
19 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Amazing deals and service
A huge thank you to all the staff at DFS Bolton Middlebrook! Everyone was great, supportive, happy, and professional. A special mention goes to Jack he helped us out so much, answered all our questions, and was incredibly patient. He went the extra mile to ensure everything was accurate and correct for us. Thank you for such a fantastic experience!
18 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good experience in general
Good experience in general. Sales assistant Ben, was really pleasant and helpful, a credit to your store.
In fact all of the staff we came across seemed very friendlyzz
18 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Relaxed no pressure salesman Ben
Relaxed no pressure salesman Ben, explained in layman's terms.
Excellent choice in coverings.
16 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Hello Dawn,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent staff
Excellent staff who are very knowledgeable..they listen and explain everything very well
16 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello Julie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Purchased the sofa we wanted.
Purchased the sofa we wanted.
Adam, the sales rep was very polite friendly and thorough in explaining everything
15 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Rick was very helpful
Rick made us feel very comfortable made us drinks, he explained everything in detail how to look after our furniture, when to expect delivery what the delivery men would do when delivering our settee and chair he couldn't have been more helpful, thankyou very much rick.
15 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We have just but in our order for our…
We have just but in our order for our new sofa with Ben although we haven’t got the items delivered as yet and can’t give a full review on how it all is start to finish but Ben made the start of the process easy and helpful he gave us time to talk amongst ourselves as well as being on hand for any questions throughout the process he made sure everyone was happy with the decisions made.
15 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Steph was great!
12 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS had a great choice of sofas in the…
DFS had a great choice of sofas in the showroom to look at and try before you buy. Staff are not pushy and give you time to look always asking to call if you need support or help. Easy process to order and explain everything in detail including double checking the order details to avoid any issues.
Adam at the Middlebrook store in Bolton was fantastic and very likeable. Offered advice and helped with sizes, colour and what may work in the space we have. I included a video to show the space which helped and he gave an honest view. Personable, friendly and helpful in all aspects from choices and ordering.
14 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello Lorraine,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent customer service from Steph
Excellent customer service from Steph. Good knowledge of product and services.
13 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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