Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... Ver más
La empresa ha respondido
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Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... Ver más
La empresa ha respondido
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
La empresa ha respondido
The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you
La empresa ha respondido
Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Mill Close, Scawby Road, DN20 9JH, Brigg, Reino Unido
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Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

Respuesta de DFS Furniture - Brigg
It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

Respuesta de DFS Furniture - Brigg
Ordering online has been really easy, I called a lady who was very helpful as I had a query before I purchased. I went in to the store in Brigg hoping to purchase my sofa but the two gentleman who were working there were too bothered sitting on one of the sofa's chatting to ask if I needed any help. Wether it was because I was on my own with my 2 young children and they assumed I wouldn't be purchasing or they just couldn't be bothered who knows but we were in the store for at least 15 minutes and we clocked eyes at least 3 times and not once did they come over.

Respuesta de DFS Furniture - Brigg
Purchased 2 sofas (different types) and an armchair and after a few months we experienced piling or bobbling on one of the sofas (Fontaine) and contacted Customer Service and a visit was arranged, a few days later later I got a call from a different person informing me that this is to be expected and the visit would be cancelled as there would be nothing they could do, they told me I would need to purchase a piling removal tool and fix it myself!! Obviously the material used on this sofa is not fit for purpose and I was not informed about this issue at purchase or I would not on bought it, I’ve bought many sofas form DFS in the past but no more, god knows what it will look like in 3yrs time when I finish paying for it

Respuesta de DFS Furniture - Brigg
I had a good experience at dfs. The service was excellent and very helpful.

Respuesta de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg
Salesmen little and large Dean were both very helpful in assisting me make an informed choice.

Respuesta de DFS Furniture - Brigg
Service fantastic everything explained in detail

Respuesta de DFS Furniture - Brigg
Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

Respuesta de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg
Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.
Great discount over the bank holiday weekend which helped us save on our bulk items.
Great experience!

Respuesta de DFS Furniture - Brigg
Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there

Respuesta de DFS Furniture - Brigg
The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you

Respuesta de DFS Furniture - Brigg
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