DFS Furniture - Brigg Opiniones 

3043
TrustScore: 5 sobre 5

4,9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Mill Close, Scawby Road, DN20 9JH, Brigg, Reino Unido

  • 0333 999 9731

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3043)

94.712 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful and friendly service

Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

9 de junio de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello Shaun,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

It was a really great experience

It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

8 de junio de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello Aidan,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent

Honest and helpful

7 de junio de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 3 estrellas sobre 5

Ordering online has been really easy but the Brigg store was below par

Ordering online has been really easy, I called a lady who was very helpful as I had a query before I purchased. I went in to the store in Brigg hoping to purchase my sofa but the two gentleman who were working there were too bothered sitting on one of the sofa's chatting to ask if I needed any help. Wether it was because I was on my own with my 2 young children and they assumed I wouldn't be purchasing or they just couldn't be bothered who knows but we were in the store for at least 15 minutes and we clocked eyes at least 3 times and not once did they come over.

7 de junio de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Good Morning Miss Cooney,

Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.

We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.

We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 1 estrellas sobre 5

Piling / bobbling after a few months

Purchased 2 sofas (different types) and an armchair and after a few months we experienced piling or bobbling on one of the sofas (Fontaine) and contacted Customer Service and a visit was arranged, a few days later later I got a call from a different person informing me that this is to be expected and the visit would be cancelled as there would be nothing they could do, they told me I would need to purchase a piling removal tool and fix it myself!! Obviously the material used on this sofa is not fit for purpose and I was not informed about this issue at purchase or I would not on bought it, I’ve bought many sofas form DFS in the past but no more, god knows what it will look like in 3yrs time when I finish paying for it

4 de junio de 2026
Opinión espontánea
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your furniture. We are sorry to hear that you are having issues with your sofa.

I have taken a look into the order and can see you have been contacted to arrange a service visit, please be rest assured we will get this resolved for you.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

I had a good experience at dfs

I had a good experience at dfs. The service was excellent and very helpful.

7 de junio de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello Emily,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Well laid out store

Well laid out store, helpful staff

5 de junio de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello David,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very happy lady

Very happy lady

29 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Salesmen little and large Dean were…

Salesmen little and large Dean were both very helpful in assisting me make an informed choice.

3 de junio de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ordered our new sofa today

Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

31 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great sales man

Great sales man, wasn't rushed

21 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello Natalie,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service, very nice relaxed and all information was given well

26 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Quick and accurate service

25 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nice service

Nice service, got what I needed. Fast!

25 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Salesman Dean was not pushy and he…

Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.

Great discount over the bank holiday weekend which helped us save on our bulk items.

Great experience!

25 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant service from dean very…

Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there

22 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The store manager helped us today in…

The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you

22 de mayo de 2026
Logotipo de DFS Furniture - Brigg

Respuesta de DFS Furniture - Brigg

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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