First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Ver más
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First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... Ver más
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Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through t... Ver más
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we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round.... Ver más
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I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly kn... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido
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I popped in to try out a couple of sofas we had had seen online , the salesman was really helpful and took a picture of me on them so I could show my partner aha
Ended up buying a showroom sofa at a great price, he ran through everything really throughly for me and spoke to my partner on speakerphone to make sure we were both happy.
He was very knowledgeable and managed to get us a good deal on sofa care, a lovely guy we will definitely be asking for him again when we want to buy our second sofa!

Respuesta de DFS Furniture - Bristol
We hate it when you walk in a showroom and someone pounces-immediately. George told us he was nearby if we needed any help then when we were ready he provided all the answers to our questions

Respuesta de DFS Furniture - Bristol
Tom went above and beyond to make sure we could order our perfect sofas

Respuesta de DFS Furniture - Bristol
Anna veryhelpfull great attention to detail about the sofa we bough went to every detail nothing was missed thankyou ,shortish hair hannah or anna

Respuesta de DFS Furniture - Bristol
We went into the store a few times as we liked two and we couldn’t decide. The staff were very informative on product and let us look around on our own.
We purchases our furniture today and I am hoping it lives up to what it is like in the store

Respuesta de DFS Furniture - Bristol
The staff were helpful and we got the sofa we wanted

Respuesta de DFS Furniture - Bristol
George did a great job considering only 5 weeks with DFS

Respuesta de DFS Furniture - Bristol
The experience of buying a new sofa was made easier with the excellent customer service I received.
The staff were extremely friendly, helpful and answered all questions knowledgeably.
They listened and reassured my concerns around delivery.

Respuesta de DFS Furniture - Bristol
The manager Tom and the sales person called John I cannot thank enough they were so kind helpful and friendly I experienced excellent customer service. A big thank you to them both.

Respuesta de DFS Furniture - Bristol

Respuesta de DFS Furniture - Bristol
Looking to buy a new sofa and Tom was able to help. He was very friendly, polite and answered all the questions I had. Thank you Tom for making it such and easy experience. Would definitely recommend 😀

Respuesta de DFS Furniture - Bristol
I was very pleased with the service i received from a guy called Mike, he spent time to look to what we wanted, and he helped us find it very impressed the with the whole sale, he answered all our questions .
nothing was to much trouble,

Respuesta de DFS Furniture - Bristol
Friendly service without being pushy.Clear and concise information about different ranges of furniture.Clear and transparent about add on products available.Overall very good

Respuesta de DFS Furniture - Bristol

Respuesta de DFS Furniture - Bristol
John was very helpful when we picked out our recliner chair and sofa set. He went through all the different options of paying for the set and explained the delivery process clearly. We were very happy with our experience at DFS and look forward to receiving our new items for the living room 😊

Respuesta de DFS Furniture - Bristol
The staff member that helped us was really helpful and nice. I’m not sure what his name was but was tall and blonde. He answered all the questions we had and explained everything we wanted to know.

Respuesta de DFS Furniture - Bristol
We’ve ordered the Stellar sofa and Michael from the Bristol store was amazing at helping us to decide what we wanted.

Respuesta de DFS Furniture - Bristol
From the moment we left the store after paying for our sofa and foot stall, we have been met with poor service. 18 weeks before the sofa arrived and only after chasing several times to be told each time it was ready to be delivered in a few days. When we finally received our delivery date for the next day we were told if were not in to collect it or wanted to reschedule it was £150 charge.
The sofa arrived, dirty, several loose staples causing a cut, a each cushion and body part of the sofa itself has snags in.
The foot stall arrived with no legs.
Once the repair man arrived he was unaware of the missing legs. Its has now been a month with still no legs, poor service on the phones each time with promise of call backs to which none have come. The last call has said the legs will arrive in store in 3 months time.

Respuesta de DFS Furniture - Bristol
Very relaxed, quick but not rushed
Sat on one of your sofas.
Excellent experience

Respuesta de DFS Furniture - Bristol
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