We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónEaslea Road, Moreton Hall Estate, IP32 7BY Bury Saint Edmunds, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Ver más
La empresa ha respondido
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Ver más
La empresa ha respondido
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Reino Unido
- 0333 999 9749
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Greeted with a smile and a good…
Greeted with a smile and a good afternoon too.
Offered a drink which was good customer service as I had made a purchase.
7 de agosto de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I was impressed with how I was able to…
I was impressed with how I was able to take my time choosing a suitable suite without any pressure from salespeople and the whole process was relaxed
4 de agosto de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very welcoming when entering the store
Very welcoming when entering the store. Rachel from the sales team was easy to talk to knew exactly what I was looking for and so much information was given and easily discussed very good experience.
5 de agosto de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We went twice
We went twice. Once to get ideas, the second to purchase. The sales assistant was very helpful.
28 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly staff that were not pushy for…
Friendly staff that were not pushy for a sale.
1 de agosto de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Superb help with polite and patient…
Superb help with polite and patient staff. We keep coming back so you are doing something right!
2 de agosto de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The salesperson was extremely helpful…
The salesperson was extremely helpful and we got exactly what we wanted.
26 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent advice
Excellent advice, great help with purchasing, and lovely range of products.
25 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Bury St Edmunds
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and friendly service
Very helpful and friendly service. Gave advice and helped us to make a final decision on colour and pattern.
1 de agosto de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really great experience today
Really great experience today. Our Sales lady was lovey, no pressure at all. She explained everything brilliantly. The whole Process was very quick.
1 de agosto de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely experience
Relaxed sales technique , informative and pleasant. Well looked after from start to finish
31 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Experience and value
It was a really nice experience at DFS. No one really tried to convince us into getting their products or services. The customer service was really good as well. And love the prices and offers!! Overall really happy with them.
30 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Service was great.
The young lady that served me & my daughter gave us such a nice welcome into the store always smiling.
offered us a tea or coffee.Everything we asked about she answered very clearly. sorry i cannot remember her name, but she was expecting her baby soon.
8 de abril de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you for your feedback, due to the limited space in store we cannot showcase all of our products, however everything can be found on the DFS website.
Kind regards,
Holly M
DFS Customer Support
A good warm welcome cup of coffee give…
A good warm welcome cup of coffee give you time to look around with no pressure Rachel from bury st Edmunds depot very good a good member of your team very helpful very nice to talk to
26 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rachel.
Kind Regards,
Jordan
DFS Customer Support
Amazing service! Wonderful experience!
Really enjoyed today and the service we received in DFS. The lady that served us today on 26th June 26 was so personable, kind and made the experience of buying our next sofa with you guys. Thank you!!! That’s the reason we come back each time to you guys. She was amazing with my son. We’re so excited for our new sofa! Thank you!!!
26 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Helpful staff
18 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The finance I applied for wasn’t…
The finance I applied for wasn’t accepted but the staff were very helpful and followed up and we were able to get accepted in my partners finance for the purchase and we look forward to the new sofa and seat arriving
18 de julio de 2026
Respuesta de DFS Furniture - Bury St Edmunds
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.