DFS Furniture - Cambridge Opiniones 

3525
TrustScore: 5 sobre 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gary the salesman in Cambridge was excellent, giving all the information we required. He showed us the unit we were interested in and let us try it out. Because I have limited mobility he explained... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3525)

96.947 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Professional and Friendly

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure our furniture would fit first and wanted us to follow through with her so we could cancel until we were 100% sure. Highly recommend

4 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Choosing my sofa

As soon as I walked through the door the first sofa I saw I fell in love with.
Gary came along & asked if I needed any help.
I said I was just browsing to start with. He then offered me a drink,which I gladly accepted.

Garyleft me to have a browse,which was lovely. But was also nearby if I needed to ask him anything.
No harassment,no pestering me,unlike other stores.

Had a good look around at some lovely sofas but I was drawn back to the first one.
Gary was extremely helpful with everything,any question I asked was answered honestly.
He was full of useful imformation & not,excuse my language,the usual bullshit!

From start to finish all ran smoothly & I came away a very satisfied customer.

10 out of 10 for Gary.
Thankyou
Mandy Wilson

6 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Gary met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales consultant was very helpful…

The sales consultant was very helpful and gave useful information on the type of sofa and chair we required a very professional experience

5 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valorada con 5 estrellas sobre 5

All round great deal!

I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the option of interest-free credit made it much more affordable for me.

I also decided to take out the 5-year spills and stains cover, as it gives me peace of mind knowing the sofa is protected. Overall, I’m really pleased with the service and would definitely recommend asking for Ali if you’re shopping at DFS Cambridge!

3 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great friendly staff who helped us to…

Great friendly staff who helped us to review all our options, not rushed or pressured at any point and they had lots of time for us

4 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

My wife and I were helped by Gary

My wife and I were helped by Gary. He was extremely helpful and clearly knowledgable based on years of experience. His advice was very sound and his whole approach was to be around when needed without being intrusive or pushy. We really appreciated his help.

3 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nice experience at DFS

Martin was a very lovely salesman not pushing for a sale went through all the jist of everything like an expert and he made coffee, we came away with two leather three seater sofa's and a foot stool and we got it for a very good price and not as expensive as i thought it would be....very happy A++

2 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had a great experience with Ali and the…

Had a great experience with Ali and the team helping me pick out our sofa

2 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

We were welcomed in to the store and…

We were welcomed in to the store and after asking after a certain sofa the salesman gave us some good alternative options as the sofa i had seen on line was no longer available.

2 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Gary was very helpful straight to the…

Gary was very helpful straight to the point and made ordering and picking the sofa easy.

1 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesman was great

The salesman was great. Very chatty and welcoming. A real credit to your company. 10/10

1 de agosto de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful staff and good selection.

Helpful staff and good selection.

30 de julio de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customwr care and fully imformed

Gary the sales man i a knoiedgable perfectionist when imforning the customer he was so helpful and understanding,couldnt do enough for us, highly recomend his customer service. Thank you Dfs

29 de julio de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Purchase of Living Room furniture

Our sales advisor / representative (Martin) was very supportive and patient. After a thorough evaluation of options, taking measurements and calculating prices / costs versus offers / deals, we made our choice and are looking forward to the delivery

25 de julio de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Ali was great 5*

Ali was great, expert knowledge, no upselling. We even considered some more expensive products but rather than up-sell, he gave us his expert advice and explained why the option we had chosen was in fact better. Kids also enjoyed him making hot chocolates for them. The shop and all staff was welcoming & friendly. No better place to look through a great range of products with highly knowledgeable staff.

26 de julio de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello Jamie,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service

Sofas have not yet arrived as we order them today but so far the customer experience from Martin and Ali has been very helpful.

27 de julio de 2026
Logotipo de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

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