Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Ver más
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Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Ver más
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Gary the salesman in Cambridge was excellent, giving all the information we required. He showed us the unit we were interested in and let us try it out. Because I have limited mobility he explained... Ver más
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Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Ver más
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Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

442 Newmarket Road, CB5 8JL, Cambridge, Reino Unido
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Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure our furniture would fit first and wanted us to follow through with her so we could cancel until we were 100% sure. Highly recommend

Respuesta de DFS Furniture - Cambridge
As soon as I walked through the door the first sofa I saw I fell in love with.
Gary came along & asked if I needed any help.
I said I was just browsing to start with. He then offered me a drink,which I gladly accepted.
Garyleft me to have a browse,which was lovely. But was also nearby if I needed to ask him anything.
No harassment,no pestering me,unlike other stores.
Had a good look around at some lovely sofas but I was drawn back to the first one.
Gary was extremely helpful with everything,any question I asked was answered honestly.
He was full of useful imformation & not,excuse my language,the usual bullshit!
From start to finish all ran smoothly & I came away a very satisfied customer.
10 out of 10 for Gary.
Thankyou
Mandy Wilson

Respuesta de DFS Furniture - Cambridge
The sales consultant was very helpful and gave useful information on the type of sofa and chair we required a very professional experience

Respuesta de DFS Furniture - Cambridge
I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the option of interest-free credit made it much more affordable for me.
I also decided to take out the 5-year spills and stains cover, as it gives me peace of mind knowing the sofa is protected. Overall, I’m really pleased with the service and would definitely recommend asking for Ali if you’re shopping at DFS Cambridge!

Respuesta de DFS Furniture - Cambridge
Great friendly staff who helped us to review all our options, not rushed or pressured at any point and they had lots of time for us

Respuesta de DFS Furniture - Cambridge
My wife and I were helped by Gary. He was extremely helpful and clearly knowledgable based on years of experience. His advice was very sound and his whole approach was to be around when needed without being intrusive or pushy. We really appreciated his help.

Respuesta de DFS Furniture - Cambridge
Martin was a very lovely salesman not pushing for a sale went through all the jist of everything like an expert and he made coffee, we came away with two leather three seater sofa's and a foot stool and we got it for a very good price and not as expensive as i thought it would be....very happy A++

Respuesta de DFS Furniture - Cambridge
Had a great experience with Ali and the team helping me pick out our sofa

Respuesta de DFS Furniture - Cambridge
We were welcomed in to the store and after asking after a certain sofa the salesman gave us some good alternative options as the sofa i had seen on line was no longer available.

Respuesta de DFS Furniture - Cambridge
Gary was very helpful straight to the point and made ordering and picking the sofa easy.

Respuesta de DFS Furniture - Cambridge
The salesman was great. Very chatty and welcoming. A real credit to your company. 10/10

Respuesta de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge
Gary the sales man i a knoiedgable perfectionist when imforning the customer he was so helpful and understanding,couldnt do enough for us, highly recomend his customer service. Thank you Dfs

Respuesta de DFS Furniture - Cambridge
Our sales advisor / representative (Martin) was very supportive and patient. After a thorough evaluation of options, taking measurements and calculating prices / costs versus offers / deals, we made our choice and are looking forward to the delivery

Respuesta de DFS Furniture - Cambridge
Ali was great, expert knowledge, no upselling. We even considered some more expensive products but rather than up-sell, he gave us his expert advice and explained why the option we had chosen was in fact better. Kids also enjoyed him making hot chocolates for them. The shop and all staff was welcoming & friendly. No better place to look through a great range of products with highly knowledgeable staff.

Respuesta de DFS Furniture - Cambridge
Sofas have not yet arrived as we order them today but so far the customer experience from Martin and Ali has been very helpful.

Respuesta de DFS Furniture - Cambridge
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