We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Ver más
La empresa ha respondido
Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Ver más
La empresa ha respondido
Gary the salesman in Cambridge was excellent, giving all the information we required. He showed us the unit we were interested in and let us try it out. Because I have limited mobility he explained... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Información de contacto
442 Newmarket Road, CB5 8JL, Cambridge, Reino Unido
- 0333 999 9817
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Missing carekit and insurance pack…
The goods arrived on time and we are very pleased with the quality and comfort. The three star review is for the following reason: Leather care package not delivered with sofas. Told it would be sent ASAP. Visited the shop to try to get one... None available. Tried calling twice and was put on hold.. Both calls cut out. So still trying to locate leather care kit. Also had to request the insurance inf pack that we did not receive.

Respuesta de DFS Furniture - Cambridge
We had a really great experience buying…
We had a really great experience buying our sofa with Tamer. We visited the store three times before finally deciding, and he was patient and helpful every single time. He let us try different sofas, answered all our questions, and never made us feel pressured.
When we finally made our purchase, he even stayed a little past closing time to help us complete everything, which we really appreciated.
Thanks, Tamer, for making such a big purchase feel easy. Highly recommend!

Respuesta de DFS Furniture - Cambridge
Gary was amazzing truly explained about…
Gary was amazzing truly explained about care of the sofa. We had coffee and left feeling like we were looked after and cared about our choice. Top marks Gary

Respuesta de DFS Furniture - Cambridge
Shopping experience today
Store staff- Ali, was super helpful, knowledgeable and kind. I got what I wanted and was made aware of all the things that come with it and add ons. Set up of payment and completion of my order was quick and when I receive my order, I'll be sure to tell people I know of DFS and their great service.

Respuesta de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge
Great customer experience
Gary was very easy to deal with, he listened to us and advised accordingly. Efficient, on the ball and explained everything. Thankyou

Respuesta de DFS Furniture - Cambridge
Great service and wasn't rushed to…
Great service and wasn't rushed to choose or pressure to buy . Loved our sofa .

Respuesta de DFS Furniture - Cambridge

Respuesta de DFS Furniture - Cambridge
Good experience
Very helpful.
Took time to explain everything and honestly.
Seemed to understand completely what we needed and the price we wanted to pay.
We purchased a 2 & 3 seater recliner sofa.
There was no pressure just constructive chat.
Coffee was good as well.
Thank You

Respuesta de DFS Furniture - Cambridge
After being in store yesterday we were…
After being in store yesterday we were recognised straight away and the service was quick and easy no time wasting great job 👏

Respuesta de DFS Furniture - Cambridge
Great experience
I went in for a different sofa but was recommended this one and LOVE it. Thanks 😊

Respuesta de DFS Furniture - Cambridge
Excellent customer service in buying two Trek Express recliner chairs.
We found Shubo extremely helpful in giving information on various recliner sofas and eventually we bought two single recliner Trek Express sofas.
Thorough explanation given on care of sofas.
We felt safe; not pressurised and in good hands whilst receiving very good service.

Respuesta de DFS Furniture - Cambridge
Gary was super helpful and informative
Gary was super helpful and informative, really made the experience for our first couch

Respuesta de DFS Furniture - Cambridge
Shopping for sofas
On arrival, the atmosphere was very relaxed, the salesperson was extremely helpful, knowledgeable and informative. I was given clear answers to all of my questions, technical and financial. I was also given additional information that was really helpful, I had all the time that I needed to look around and at no time did I experience any pressure selling. I have previously bought sofas and chairs from DFS Cambridgethat have performed well for the last 14 years, which is why I am purchasing another sofa from them.

Respuesta de DFS Furniture - Cambridge
I found my shopping experience…
I found my shopping experience outstanding, from start to finish. The gentleman that helped with our purchase was extremely helpful and professional. I honestly was very impressed.i not only found what I was looking for . It was also great value for money.

Respuesta de DFS Furniture - Cambridge
Gary was very helpful
Gary was very helpful, very knowledgable about the sofa we wanted to buy and advised us the best options.
Would highly recommend.

Respuesta de DFS Furniture - Cambridge
The experience was amazing
The experience was amazing, the staffs were very helpful in helping in making our decision. Thanks for the brilliant customer service.

Respuesta de DFS Furniture - Cambridge
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







